The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 3,401 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 2nd April 2025

341

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product and service excellent and well informed about delivery time would highly recommend your company”

Helpful Report

Posted 1 month ago

Hi Howard, We appreciate the kind words and feedback! Thank you for taking the time to share your experience. Kind regards, The Panel Company

Posted 1 month ago

“Pleased with my order will use again arrived on time all well organised”

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Posted 1 month ago

Hi Mark, Thank you for sharing your experience. We're grateful for the feedback and happy that you would choose to order from us again in the future!

Posted 1 month ago

“Product was good Delivered on time What more can I say”

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Posted 1 month ago

Thank you for the 5 star review! We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“Excellent service, goods arrived promptly and undamaged.”

Helpful Report

Posted 1 month ago

Hi Rosemary, Thank you for the kind words and taking the time to share your experience. We appreciate it! Kind regards, The Panel Company

Posted 1 month ago

“Very poor quality”

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Posted 1 month ago

Hi David, We're sorry to hear that you were disappointed with your order. If you're not completely satisfied with your purchase, please reach out to our customer service team directly. We appreciate your feedback and would welcome any additional details so we can share them with our Product Manager. You can contact us at info@panelcompany.co.uk. Kind regards, The Panel Company

Posted 1 month ago

“Excellent product and value. Can't fault customer service as they kept me up to date to the driver turning up. Even the delivery driver was friendly.thank you”

Helpful Report

Posted 1 month ago

Hi Leon, Thank you for sharing your experience. We appreciate the feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

“Thank you for my order. Very good quality, communication and service. Highly recommended”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“Not installed yet but look good quality. Great delivery driver. Made us laugh😊”

Helpful Report

Posted 1 month ago

Hi Kelvin, Thank you for the kind words about our products and delivery driver. We appreciate the feedback! Kind regards, The Panel Company

Posted 1 month ago

“Easy ordering process, excellent communication and delivery, lovely product”

The Panel Company 5 star review on 1st March 2025

Helpful Report

Posted 1 month ago

Hi Rosie, Thank you for your kind words and for sharing your panels with us. We hope you’ll love them even more once the room is complete! Kind regards, The Panel Company

Posted 1 month ago

“Extremely helpful sales people, reasonable priced cladding,fast delivery.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“Perfect, absolutely stunning when up.would recommend this company. Prices are reasonable”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“They took my order and didn’t have them in stock…..not good.”

Helpful Report

Posted 1 month ago

Hi Russ, We sincerely apologise for being unable to fulfill your order due to stock limitations caused by high demand. We understand how frustrating this must have been and will be forwarding your experience to the relevant department for further review and to help prevent similar situations in the future. Kind regards, The Panel Company

Posted 1 month ago

“Excellent service all round We visited the shop and chose our shower panels. Staff very helpful. We opted for delivery This was arranged for a convenient time to suit us. Five stars in all areas and would definitely recommend Thankyou Panel company”

Helpful Report

Posted 1 month ago

Hi Samantha, Thank you for the 5 star review! We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“Great product and service”

Helpful Report

Posted 1 month ago

Hi Dave, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

“Very simple ordering process and arrived quickly. Very helpful driver. The panels look incredible and much more expensive than they actually are. We wanted an inexpensive 'makeover' so we completely dismantled the entire shower wallsand frame which were old fashioned aluminium and I sprayed them with two coats of primer and then 3 coats of black. We placed the panels directly over the old tiles with no problem whatsoever which saved so much time removing them. My only gripe would be that when ordering anything online, you need as much advice as possible as you cannot see colours properly. I ordered the white corner joint because I thought the panels looked quite white. Big mistake. It stood out like a sore thumb. We have since covered it so it is black now and it looks infinately better. An advisory on the website of which colour corners/end pieces etc go best with each panel would be very helpful (and probably avoid less returns). It is for this reason only that I have given 4 stars but we will definately order these again. Thank you Panel Company.”

The Panel Company 4 star review on 28th February 2025

Helpful Report

Posted 1 month ago

Hi Bridget, Thank you for your kind words and for sharing your new panels with us! It’s great to see them in your bathroom! We appreciate your feedback on selecting suitable trims and will make sure it is passed on to our marketing team.

Posted 1 month ago

“Panels feel and look excellent value. Delivery for both orders within 4 days. Texts and messages to keep us informed of delivery on the day. Delivery man very professional and quick. Well done Team Panel Company. In a sea of terrible customer service by done of the larger companies along with such competitive pricing items a pleasure doing business with you. Thank you”

The Panel Company 5 star review on 28th February 2025

Helpful Report

Posted 1 month ago

Thank you for the kind words and sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 1 month ago

“Requested samples and ordered my choice of panels on line which was really easy. Order arrived within 10 days, great product easy to cut and fit for my needs. Great service.”

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Posted 1 month ago

Thank you for taking the time to share your experience with us! We're grateful for your feedback!

Posted 1 month ago

“Very good quality shower panels, great delivery service!”

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Posted 1 month ago

Hi Julie, Thank you for the 5 star review! We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“great quality panels. Use all the time for my customers bathrooms, 10mm are great and quick to fit. delivery takes a while, and you get no warning of which day, just an email around 9am saying when the driver will be with you (which is a real pain). Other than that they are great panels, great drivers and great on the phone”

Helpful Report

Posted 1 month ago

Hi, Thank you for your kind words about our panels and for choosing to order from us! We appreciate your feedback regarding the delivery and apologise for any inconvenience caused, as you should receive a text confirming your delivery time slot the day before. Our sincere apologies if this was not the case, and please be assured that we will pass this feedback on to help prevent it from happening again and to make future deliveries more convenient. Kind regards, The Panel Company

Posted 1 month ago

“Looks fantastic and highly quality for the price.”

Helpful Report

Posted 1 month ago

Hi Nyla, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words!

Posted 1 month ago

The Panel Company is rated 4.6 based on 3,401 reviews