The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 2,803 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,803 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 4 star review on 8th January 2025

Amber Knowles

John Wilson

The Panel Company 5 star review on 7th January 2025

Mamas Pirilla

The Panel Company 5 star review on 5th January 2025

Daniel Mathews

The Panel Company 5 star review on 4th January 2025

Alana Hubbard

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having viewed physical acoustic wall panels in B&Q, and other online retailers, I compared prices, and samples. Whilst the Panel Conpanies “Sample” was smaller in definition than others I purchased, the dimensions and measurements were “exactly the same”. The hardest decision for consumers, is seeing a heavily discounted like for like product at a third of the price elsewhere. From purchase, prior to, excellent communication, through to communication of date, time window of delivery , and receipt. Believe what you read, this companies reviews are that good, because their products are of equal quality, they have an effective logistical supply and delivered as they stated. I was somewhat surprised being honest, as my purchases were advertised elsewhere at a mark up of three times the price of that what I paid The Panel Company”. Nothing but praise for them, their delivery driver and customer service department, for both professionalism, and the way they run their business. Purchase made, 3 x 2400cm wall panels, a couple of weeks ago. Excellent, keep the good work up, this is how a successful business should operate and strive to maintain this level of being both competitive, and offering a high level of satisfaction from Purchase to receipt.”

Helpful Report

Posted 1 month ago

Hi Carl, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 1 month ago

“Very good price for the wall panels, as well as the trims for finishing off the bathroom.”

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Posted 1 month ago

Hi Stephen, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 1 month ago

“These panels purchased are incredibly good value , easy to fit Really pleased”

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Posted 1 month ago

Hi Jason, Thank you for taking the time to share your experience. We appreciate the kind words and feedback Kind regards, The Panel Company

Posted 1 month ago

“Was delighted to find a supplier with immediate stock after a bathroom leak in a holiday let with bookings imminent. Arrived as a complete novice and was helped by a very knowledgeable lady. Thank you so much.”

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Posted 1 month ago

Hi Kim, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

“The delivery was quick and in time. The panels are wonderful and definitely a bargain”

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Posted 1 month ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback Kind regards, The Panel Company

Posted 1 month ago

“Pro's - Good price, good YouTube guides, good replies to queries. Con's - Board ends need triming due to crushing by machine cutting at factory (my assumption). - Can see the internal honeycombe structure on the face of the boards when viewed at certain angles. - Other boards purchased from other suppliers come with a protective film on face of boards. Useful protection during installation.”

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Posted 1 month ago

Hi Chris, Thank you for your valuable feedback and kind words about our service and YouTube videos! In response to your concerns regarding your experience, the marking you noticed on the edge of the panel is part of the manufacturing process and is common across all PVC shower panels. These panels have internal ribs that provide rigidity and strength. While it is rare for these ribs to be visible, it can occasionally happen due to the thickness of the panel's outer skin. Our shower panels should be delivered with a protective film, and we sincerely apologise if this was not the case for your order. We will be sure to communicate your feedback to the relevant departments, and appreciate you sharing your experience with us. Kind regards, The Panel Company

Posted 1 month ago

“Waited in for 4 hours for them to tell me when i rang to see where they were that they wasnt coming due to weather”

Helpful Report

Posted 1 month ago

Hi Rachel, We sincerely apologise you did not receive any communication to explain that bad weather conditions had caused us to cancel your delivery. We completely understand your frustration and will communicate this to our Logistics department to prevent this type of incident happening in the future. Kind regards, The Panel Company

Posted 1 month ago

“Great price and quality”

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Posted 1 month ago

Hi Tim, Thank you for the kind words and sharing your experience! We appreciate it! Kind regards, The Panel Company

Posted 1 month ago

“Very poor quality”

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Posted 1 month ago

Hi Suzanne, We're sorry to hear that your purchase didn't meet your expectations and for any disappointment this may have caused. Please reach out to our customer service team directly so we can assist you further - 01709 828339 Kind regards, The Panel Company

Posted 1 month ago

“The panels arrived on time and in perfect condition. The product itself is elegant and so easy to keep clean. We opted for a white and grey marble gloss finish and it offsets the chrome finishes of the shower and the rest of the bathroom beautifully. Five stars!”

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Posted 1 month ago

“Very happy with the product I received”

The Panel Company 5 star review on 21st November 2024

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Posted 1 month ago

Hi Alan, Thank you for sharing your new slat panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 1 month ago

“Great product looks fantastic quick and easy response and delivery and delivery contact you when there an hour away which can save you waiting in for hours”

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Posted 1 month ago

Hi Anthony, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 month ago

“Excellent service very helpful”

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Posted 1 month ago

Hi Allan, Thank you for the kind words and sharing your experience. We appreciate it! Kind regards, The Panel Company

Posted 1 month ago

“The panels provided were amazing and the technical knowledge provided made for easy installation. They had excellent customer service and fulfilled their returns policy in full. I'm definitely using their shop again!”

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Posted 1 month ago

Hi Eileen, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“Excellent products. Really helpful YouTube guides. Excellent customer service. What more can I say.”

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Posted 1 month ago

Hi Garry, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words about our YouTube videos! Kind regards, The Panel Company

Posted 1 month ago

“Panel Company, excellent. Their chosen delivery company, less so. Goods were left outside front of house in full view of passers by because even though they provided a delivery time, they delivered early. Fortunately the goods were well protected from the elements and exactly how described on their web site. I also received good support/advice when I called them about trims and fixings.”

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Posted 1 month ago

Hi Simon, Thank you for the kind words and for taking the time to share your experience with us. We sincerely apologise for any inconvenience caused by the early arrival of your delivery. We will be sure to inform our Logistics team about this issue. Kind regards, The Panel Company

Posted 1 month ago

“Excellent product easy to install looks amazing! Great customer service when we had a damaged panel and needed to return unused items”

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Posted 1 month ago

Hi Martyn, Thank you for sharing your experience with us. We’re grateful for your feedback and patience. Kind regards, The Panel Company

Posted 1 month ago

“Excellent service ...one panel (out of the 13 that I ordered)had slight indents that showed up in certain light but the panel company arranged a replacement to be sent up as soon as I sent them a photograph via there support email address.”

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Posted 1 month ago

Hi Paul, Thank you for sharing your experience with us. We appreciate the kind words and your patience as we worked to send you a replacement panel. Kind regards, The Panel Company

Posted 1 month ago

“Very good for the price paid.As expected.Delivered on time and delivery is free!!”

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Posted 1 month ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 month ago

“Outstanding product quality and superb delivery 10/10”

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Posted 1 month ago

The Panel Company is rated 4.6 based on 2,803 reviews