The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,024 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,024 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 7th February 2025

276

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product Speedy deliver Kept informed”

Helpful Report

Posted 3 weeks ago

Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Excellent products and service. Delivery was good and the items were well packaged and protected. The panels are good quality and the lighting kit was easy to install too.”

The Panel Company 5 star review on 17th January 2025

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Posted 3 weeks ago

Hi Mark, Thank you for the kind words and sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 2 weeks ago

“Amazing! Looks great, great price, great service this is the first time using you guys and I fit a huge amount of this, will definitely use again !!!! Thanks loads”

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Posted 3 weeks ago

Hi Scott, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Good service, good staff, good product, good price, great value”

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Posted 3 weeks ago

Hi, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company

Posted 2 weeks ago

“Fantastic all round. I ordered the panels on Sunday 5th Jan and they were delivered to me on Weds 8th Jan, recieved much quicker than I anticipated. They look amazing in my salon such good value for money, they have helped soften the echoing sounds within the salon too.”

The Panel Company 5 star review on 16th January 2025

Helpful Report

Posted 3 weeks ago

Hi Cheryl, Thank you for sharing your new slat panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 2 weeks ago

“Purchased a sample which arrived quickly. Good quality,great service.”

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Posted 3 weeks ago

Hi Roger, Thank you for the 5 star review and kind words. We appreciate it! Kind regards, The Panel Company

Posted 3 weeks ago

“Don’t deliver in the time frame they say they will. Also said on website if we do collection it will be ready within 2-4 days but it’s been nearly 2 weeks and still not ready to collect. Won’t be ordering from here again”

Helpful Report

Posted 3 weeks ago

Hi Khadija, We sincerely apologise for any inconvenience caused and have sent you an email to confirm the pickup of your order. Kind regards, The Panel Company

Posted 3 weeks ago

“We are very pleased with our purchase. We’ve only opened one box until job is done but are pleased with the quality of the panels. Thank you for the excellent communication and very speedy delivery. Would definitely recommend The Panel Company.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience! We appreciate the kind words and hope you love your panels even more once they're installed. Kind regards, The Panel Company

Posted 3 weeks ago

“Quick delivery, not opened the panelling yet but looks really high quality what I can see.”

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Posted 3 weeks ago

Hi Tracey, Thank you for the kind words and 5 star review! Kind regards, The Panel Company

Posted 3 weeks ago

“Great service, great delivery time-frame and great price. I'm very happy!”

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Posted 3 weeks ago

Hi Matt, Thank you for the kind words and 5 star review! We appreciate it! Kind regards, The Panel Company

Posted 3 weeks ago

“Good quality robust panel easy to cut and fit”

The Panel Company 5 star review on 15th January 2025

Helpful Report

Posted 3 weeks ago

Hi Paul, Thank you for sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 3 weeks ago

“Order from here as price seemed good and they were based locally. Item seems good quality Vs price. My only gripe is that we never received a call or notification prior to delivery. My only notification was that it had been delivered. Yup just left outside. Luckily I was to bring in, but not everybody could + bonus it wasn't raining!!”

Helpful Report

Posted 3 weeks ago

Hi David, Thank you for your kind words and for taking the time to share your experience. We sincerely apologise that you did not receive a delivery update, as you should have received a text message the day before your delivery with a time slot. In some cases, our delivery drivers will leave parcels if they deem it safe to do so. This is to prevent the need for rescheduling a delivery and delaying our customers' parcel arrivals. We will ensure that your feedback is shared with our Logistics department for further review. Kind regards, The Panel Company

Posted 3 weeks ago

“Got the order wrong twice and it has cost me a days wages and mileage to return to a job.”

Helpful Report

Posted 3 weeks ago

Hi Andrew, We deeply apologise for the delay with your order, which was due to a mislabel and restock time. We fully understand how frustrating this has been, particularly as you had already made arrangements with contractors. Please accept our sincerest apologies for any inconvenience this has caused. We truly regret the disruption and want to assure you that we offered next-day delivery to resolve the issue as quickly as we could. Your experience is important to us, and we are genuinely sorry for the impact this has had. Kind regards, The Panel Company

Posted 3 weeks ago

“We haven’t received the items yet. Are you please able to tell us when they will arrive ?”

Helpful Report

Posted 3 weeks ago

Hi Jane, Your order is scheduled for delivery on 16/01/25. Kindly await finalisation of the routes, and you will receive a text message confirming the driver's estimated time of arrival. Thank you for your patience. Kind regards, The Panel Company

Posted 3 weeks ago

“Very good product at a reasonable price, Staff was very helpful.”

The Panel Company 5 star review on 12th January 2025

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Posted 3 weeks ago

Hi Michael, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words Kind regards, The Panel Company

Posted 3 weeks ago

“Excellent service from start to finish, been delivered 2 days after Christmas , nicely packaged and very good quality. Recommended to my friends too. Thank you!”

The Panel Company 5 star review on 11th January 2025

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Posted 3 weeks ago

Thank you for sharing a photo of your new slat panels with us! They look amazing! Kind regards, The Panel Company

Posted 3 weeks ago

“The panel company is one of the most efficient suppliers I deal with. Great quality products at value for money prices. A special mention for Tania who is always extremely helpful. Looking forward to extending our business in 2025.”

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Posted 3 weeks ago

Thank you for sharing your experience with us. We’re grateful for your feedback and kind words about our customer service. Kind regards, The Panel Company

Posted 3 weeks ago

“What a fantastic product! Easy to fit and everything you need to do so. Perfect. My shower looks amazing”

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Posted 3 weeks ago

Hi Cath, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 weeks ago

“I used the natural oak panels for a project to box out a very dated stone chimney breast, and awesome product to use although an external corner moulding would have made the hole much easier on the brain , a very good product to cut and work with and the finish is awesome”

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Posted 3 weeks ago

Hi Andy, Thank you for sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 3 weeks ago

“Took over 4 weeks to deliver. The tounge on the panels are really rough and the quality is not brilliant. Customer service was awful nobody really cares. We will call you back, never happens”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback. We’re sorry to hear you weren’t happy with your experience. Our records show that delivery was attempted, but we were unable to complete it as no one was available and the contact number provided was unreachable. We apologize for any inconvenience caused and will review this internally to ensure we improve both our communication. The Panel Company

Posted 3 weeks ago

The Panel Company is rated 4.6 based on 3,024 reviews