The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 2,812 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,812 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 8th January 2025

The Panel Company 5 star review on 5th January 2025

Daniel Mathews

224

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product at a reasonable price, Staff was very helpful.”

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Posted 14 hours ago

“Excellent service from start to finish, been delivered 2 days after Christmas , nicely packaged and very good quality. Recommended to my friends too. Thank you!”

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Posted 1 day ago

“The panel company is one of the most efficient suppliers I deal with. Great quality products at value for money prices. A special mention for Tania who is always extremely helpful. Looking forward to extending our business in 2025.”

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Posted 1 day ago

“What a fantastic product! Easy to fit and everything you need to do so. Perfect. My shower looks amazing”

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Posted 1 day ago

“I used the natural oak panels for a project to box out a very dated stone chimney breast, and awesome product to use although an external corner moulding would have made the hole much easier on the brain , a very good product to cut and work with and the finish is awesome”

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Posted 1 day ago

“Took over 4 weeks to deliver. The tounge on the panels are really rough and the quality is not brilliant. Customer service was awful nobody really cares. We will call you back, never happens”

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Posted 1 day ago

“The product is very good quality. But I don't like the delivery Driver next time I order any product please don't ask the driver who delivery my order on 6/01 /25.”

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Posted 1 day ago

“Very good service.good price and speedy delivery 🚚.kept me informed of when I would receive the goods”

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Posted 1 day ago

“I was a bit apprehensive ordering as a Scottish customer as all outlets are in England and previous reviews regarding notification of delivery were not too good but i took the chance to benefit from new years sale and Im so glad i did. The product itself is fabulous. The circuit notification system for delivery is top notch. I was notified within a day of purchase the estimated delivery date , then the anticipated time, and on the day I could track the drivers progress via a map. Predicted time was very accurate. Driver was very courteous. TY so much panel company. One very happy customer!”

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Posted 3 days ago

“Good product, excellent communication and delivery. Would recommend.”

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Posted 3 days ago

Hi, Thank you for the kind words and review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 days ago

“After placing our first order with The Panel Company, we were very impressed with the speed of delivery and the quality of the product. We decided to order again soon after but sadly the wrong product was sent. When I alerted the company, David (at the Huddersfield Branch) quickly resolved the error and sent the correct product to us. He was apologetic, understanding and professional and I was very impressed. Thank you!”

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Posted 4 days ago

Hi Kelly, Thank you for your thoughtful feedback and kind words. We appreciate your patience as we worked to resolve your order. Kind regards, The Panel Company

Posted 3 days ago

“Bought a sample to see if it was a product I could work with. The product eventually turned up, and it was chipped from where it had been cut, probably by a blunt circular saw blade. If the company cares so little about the quality of its samples, then they're not a business I will be spending my money with. I recommend you order a sample for yourself before committing to a hundreds or thousands order, so you know the quality you're going to get. There are, after all, many other tile suppliers.”

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Posted 4 days ago

Hi Martyn, We sincerely apologise for the inconvenience caused by the delay and the damage to your sample. Great pride is taken in our sample production, with a large department dedicated to ensuring they meet the highest possible standard. The Royal Mail postage service is used for samples, and unfortunately, we cannot control any damage that may occur during transit Please know that, aside from samples, we do not rely on third-party couriers and have our own fleet of delivery vans and drivers. Kind regards, The Panel Company

Posted 3 days ago

“Never hew this panel company existed and was so impressed on my visit with the choice and helpful staff.”

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Posted 4 days ago

Hi Hilary, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 days ago

“Very happy, great product and great price. Delivered on time. Would definitely recommend.”

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Posted 4 days ago

Hi Shirle, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 days ago

“Excellent communication good quality panels and great price. Will be ordering again from them”

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Posted 4 days ago

Hi, Thank you for the kind words and sharing your new slat panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 3 days ago

“Easy ordering, great choice, really competitive prices, quick delivery, friendly delivery staff. Amazing after sales- there was a slight problem with our order, and the branch staff went above and beyond. All round fabulous experience and we’ll definitely be using them again. Thank you to all involved.”

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Posted 4 days ago

Hi Madeleine, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words about our customer service. Kind regards, The Panel Company

Posted 3 days ago

“An excellent Company to deal with. Ordered online with no problem whatsoever. Delivery was really quick and driver was very polite and helpful. I would highly recommend "The Panel Company" and will definitely be our first port of call in future when doing any work requiring their products.”

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Posted 4 days ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 days ago

“Excellent service, easy to order, quick delivery and very competative prices. Very pleased with the quality of my panels”

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Posted 4 days ago

Thank you for the 5 star review! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 4 days ago

“Very easy to place an order, the delivery was spot on they gave me a delivery slot on day of delivery the driver was very polite and placed the package inside my house. The panels were well packaged and the quality of product was excellent for price. Easy to fix.”

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Posted 4 days ago

Hi Ray, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 4 days ago

“I won’t lie, I ordered some panels and they are lovely but a week before Black Friday I saw 1m x 2.4m arctic sparkle panels I liked, went back on a week later and they’d shot up by almost £15 but were advertised as a Black Friday bargain. A week later they’d gone back down to their original price. Price gouging at its finest.”

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Posted 4 days ago

Hi Amber, Thank you for the kind words about our panels, we're so happy you're pleased with your choice! We regularly update our prices to ensure we're offering the best value and often run special promotions. Kind regards, The Panel Company

Posted 4 days ago

The Panel Company is rated 4.6 based on 2,812 reviews