The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 2,607 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 2,607 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 16th November 2024

Mrs Chander

The Panel Company 5 star review on 15th November 2024

Anonymous

Ms R Allen

The Panel Company 5 star review on 11th November 2024

Gary Worsley

The Panel Company 5 star review on 10th November 2024

Craig Watson

188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, great service.”

Helpful Report

Posted 7 hours ago

“Not received my product yet but only because of the weather. I received a phone call letting me know reason and when I will receive my items. I have dealt with this company before and would not hesitate to recommend”

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Posted 10 hours ago

“Have not installed the panels as yet, hopefully next week”

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Posted 14 hours ago

“An excellent company who helped me when I ordered the incorrect colours. The advice and customer service was outstanding and my product was exchanged at a rapid rate. Competitively priced, high quality wood panels. Could not give more praise for the ease of communication and genuine care to help with my problem. Many thanks to Louise in particular. Would recommend in a heart beat.”

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Posted 15 hours ago

“Having viewed physical acoustic wall panels in B&Q, and other online retailers, I compared prices, and samples. Whilst the Panel Conpanies “Sample” was smaller in definition than others I purchased, the dimensions and measurements were “exactly the same”. The hardest decision for consumers, is seeing a heavily discounted like for like product at a third of the price elsewhere. From purchase, prior to, excellent communication, through to communication of date, time window of delivery , and receipt. Believe what you read, this companies reviews are that good, because their products are of equal quality, they have an effective logistical supply and delivered as they stated. I was somewhat surprised being honest, as my purchases were advertised elsewhere at a mark up of three times the price of that what I paid The Panel Company”. Nothing but praise for them, their delivery driver and customer service department, for both professionalism, and the way they run their business. Purchase made, 3 x 2400cm wall panels, a couple of weeks ago. Excellent, keep the good work up, this is how a successful business should operate and strive to maintain this level of being both competitive, and offering a high level of satisfaction from Purchase to receipt.”

Helpful Report

Posted 1 day ago

“Very good price for the wall panels, as well as the trims for finishing off the bathroom.”

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Posted 1 day ago

“These panels purchased are incredibly good value , easy to fit Really pleased”

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Posted 1 day ago

“Was delighted to find a supplier with immediate stock after a bathroom leak in a holiday let with bookings imminent. Arrived as a complete novice and was helped by a very knowledgeable lady. Thank you so much.”

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Posted 1 day ago

“The delivery was quick and in time. The panels are wonderful and definitely a bargain”

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Posted 1 day ago

Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback Kind regards, The Panel Company

Posted 1 day ago

“Pro's - Good price, good YouTube guides, good replies to queries. Con's - Board ends need triming due to crushing by machine cutting at factory (my assumption). - Can see the internal honeycombe structure on the face of the boards when viewed at certain angles. - Other boards purchased from other suppliers come with a protective film on face of boards. Useful protection during installation.”

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Posted 1 day ago

Hi Chris, Thank you for your valuable feedback and kind words about our service and YouTube videos! In response to your concerns regarding your experience, the marking you noticed on the edge of the panel is part of the manufacturing process and is common across all PVC shower panels. These panels have internal ribs that provide rigidity and strength. While it is rare for these ribs to be visible, it can occasionally happen due to the thickness of the panel's outer skin. Our shower panels should be delivered with a protective film, and we sincerely apologise if this was not the case for your order. We will be sure to communicate your feedback to the relevant departments, and appreciate you sharing your experience with us. Kind regards, The Panel Company

Posted 1 day ago

“Waited in for 4 hours for them to tell me when i rang to see where they were that they wasnt coming due to weather”

Helpful Report

Posted 1 day ago

Hi Rachel, We sincerely apologise you did not receive any communication to explain that bad weather conditions had caused us to cancel your delivery. We completely understand your frustration and will communicate this to our Logistics department to prevent this type of incident happening in the future. Kind regards, The Panel Company

Posted 1 day ago

“Great price and quality”

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Posted 1 day ago

Hi Tim, Thank you for the kind words and sharing your experience! We appreciate it! Kind regards, The Panel Company

Posted 1 day ago

“Very poor quality”

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Posted 1 day ago

Hi Suzanne, We're sorry to hear that your purchase didn't meet your expectations and for any disappointment this may have caused. Please reach out to our customer service team directly so we can assist you further - 01709 828339 Kind regards, The Panel Company

Posted 1 day ago

“The panels arrived on time and in perfect condition. The product itself is elegant and so easy to keep clean. We opted for a white and grey marble gloss finish and it offsets the chrome finishes of the shower and the rest of the bathroom beautifully. Five stars!”

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Posted 1 day ago

“Very happy with the product I received”

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Posted 1 day ago

Hi Alan, Thank you for sharing your new slat panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 1 day ago

“Great product looks fantastic quick and easy response and delivery and delivery contact you when there an hour away which can save you waiting in for hours”

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Posted 2 days ago

Hi Anthony, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 1 day ago

“Excellent service very helpful”

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Posted 2 days ago

Hi Allan, Thank you for the kind words and sharing your experience. We appreciate it! Kind regards, The Panel Company

Posted 1 day ago

“The panels provided were amazing and the technical knowledge provided made for easy installation. They had excellent customer service and fulfilled their returns policy in full. I'm definitely using their shop again!”

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Posted 2 days ago

Hi Eileen, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 day ago

“Excellent products. Really helpful YouTube guides. Excellent customer service. What more can I say.”

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Posted 2 days ago

Hi Garry, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words about our YouTube videos! Kind regards, The Panel Company

Posted 1 day ago

“Panel Company, excellent. Their chosen delivery company, less so. Goods were left outside front of house in full view of passers by because even though they provided a delivery time, they delivered early. Fortunately the goods were well protected from the elements and exactly how described on their web site. I also received good support/advice when I called them about trims and fixings.”

Helpful Report

Posted 2 days ago

Hi Simon, Thank you for the kind words and for taking the time to share your experience with us. We sincerely apologise for any inconvenience caused by the early arrival of your delivery. We will be sure to inform our Logistics team about this issue. Kind regards, The Panel Company

Posted 2 days ago

The Panel Company is rated 4.6 based on 2,607 reviews