The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.57

4.6 Rating 3,321 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,321 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 18th March 2025

329

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, happy customer.”

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Posted 1 month ago

Hi Richard, Thank you for the kind words and 5 star review! Kind regards, The Panel Company

Posted 1 month ago

“Great service and communication”

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Posted 4 hours ago

Hi Jim, Thank you for the kind words and 5 star review! Kind regards, The Panel Company

Posted 3 hours ago

“Great products, this is our third order now. Good comms and great quality. Delivery can be a pain time wise, depending on where you are, but as it’s free I still gave 5 stars, can’t complain about that for sure!”

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Posted 5 hours ago

Hi Paul, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 2 hours ago

“All the products I have purchased from the panel company have been excellent good quality very reasonable price and good service and delivery will be using them again soon”

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Posted 7 hours ago

Hi David, Thank you for sharing your experience and giving it 5 stars! We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 5 hours ago

“Requested samples which arrived promptly, excellent service.”

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Posted 7 hours ago

Hi Anne, Thank you for the kind words and sharing your experience. We appreciate it! Kind regards, The Panel Company

Posted 59 seconds ago

“We made a couple of orders from The Panel Company, and the experience was varied. The Good: So the products are great quality, pricing is reasonable, and they deliver. The Bad: Delivery is slow, so when you order don't expect to receive it quickly. Also, we ordered some stuff that we needed to complete our bathroom, but from order to delivery it was at least 5 days, and when we received the delivery the wrong stuff had been sent. This was problematic, as we had a tradesman doing the work, and he'd been waiting on the ordered parts to complete the job, and we didn't have time to wait another 5+ days for the correct items to be delivered. So I had to drive a 110 mile round trip to collect the correct items from the Dartford store, drop them to my builder in Colchester and then drive home to London. Despite the issues, the products are good and we were ultimately happy in the end.”

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Posted 21 hours ago

Hi Damien, Thank you for your kind words about our products and for sharing your experience. We sincerely apologise for the missing items in your order and the inconvenience this caused. We appreciate your patience and will ensure your feedback is shared to our Logistics Team. Kind regards, The Panel Company

Posted 6 hours ago

“Dud not receive samples in spite of chasing up”

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Posted 23 hours ago

Hi Marie, We sincerely apologise for the inconvenience caused. We have resent your samples via first-class postage on 14th March. If the samples do not arrive, we kindly ask that you contact us directly so that we can investigate the matter with the courier. Kind regards, The Panel Company

Posted 5 hours ago

“From start to finish brilliant service . Got a sample from website , went to showroom , very good service and advice, good prices Quick delivery . Will definitely use again .”

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Posted 23 hours ago

Hi Sue, Thank you for giving your experience 5 stars! We appreciate the kind words about our customer service and products! Kind regards, The Panel Company

Posted 23 hours ago

“Panels were great quality and easy to install”

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Posted 1 day ago

Thank you for the kind words and sharing your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 1 day ago

“The panels arrived on time, they looked just like on the pictures! Very good quality, easy to fit. It was my first time installing panels and getting them with lines made the installation a bit more difficult, but they look great”

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Posted 1 day ago

Hi Enora, Thank you for sharing your experience and giving our products 5 stars! We're grateful for the feedback. Kind regards, The Panel Company

Posted 1 day ago

“Panels supplied appear excellent quality, and arrived well packed and protected. Trim and fittings extremely good, and the adhesive certainly does grab! A couple of queries I had dealt with very quickly, and pleasantly. Delivery quick...the only negative point being that I was NOT notified of delivery date, despite being informed that I would. It was fortunate that I was around when the panels were delivered. Otherwise, excellent company to deal with.”

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Posted 1 day ago

Hi Victor, Thank you for your kind words and giving your experience 5 stars! We apologise for the lack of updates regarding your delivery as you should have received a text with your time slot the day before. Kind regards, The Panel Company

Posted 1 day ago

“Don't usually write reviews, but credit where it's due, Panels came on time, packaging was very good, quality even better, 100% happy customer. Will be placing another order soon for a 2nd DIY project.”

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Posted 1 day ago

“Good samples”

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Posted 1 day ago

Thank you for sharing your experience when ordering samples from us. We appreciate the 5 star review! Kind regards, The Panel Company

Posted 1 day ago

“Good company to deal with”

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Posted 1 day ago

Hi Jean, Thank you for the kind words and giving your experience 5 stars! Kind regards, The Panel Company

Posted 1 day ago

“Great quality product. Delivery man was very professional and friendly. Would recommend this product and the Panel Company. 10/10”

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Posted 1 day ago

Hi Veronica, Thank you for sharing your experience and giving it 5 stars! We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 1 day ago

“The panelling we order arrived on time They were fitted in the bathroom and are looking fab We have bought from this company before and are very pleased with them and the products”

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Posted 1 day ago

Hi Ivor, Thank you for the kind words and taking the time to share your feedback. We're so pleased that you're happy with your new shower panels! Kind regards, The Panel Company

Posted 1 day ago

“Very happy with the product and the service! The delivery was unfortunately slightly delayed but this was due to unforeseen circumstances and they were very helpful in arranging for the re-delivery.”

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Posted 1 day ago

Hi, Thank you for the kind words about our products and customer service! We appreciate your patience and feedback. Kind regards, The Panel Company

Posted 1 day ago

“The service, communication and product was excellent. I would highly recommend this product and the company.”

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Posted 2 days ago

Hi Ian, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 days ago

“Sample I received was adequate for my needs but still looking. Thanks”

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Posted 2 days ago

Hi, Thank you for sharing your experience of ordering samples from us. We appreciate the feedback. Kind regards, The Panel Company

Posted 2 days ago

“Dry pleased with purchase and easy to install”

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Posted 2 days ago

Hi Jacqueline, Thank you for the 5 star review! We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 days ago

“The product is excellent and value for money. The delivery let you down. Panels were left in the communal entry (which could have been stolen) after I had spoken to driver minutes before stating that the flat was upstairs. I myself had to carry the panels up 4 flights of stairs. Not impressed.”

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Posted 2 days ago

Hi, Thank you for your kind words about our product and for taking the time to share your experience with us. We sincerely apologise that the delivery didn’t meet your expectations. For health and safety reasons, our company policy is that our drivers can only leave goods in the foyer entrance on the ground floor when delivering to flats. Kind regards, The Panel Company

Posted 2 days ago

The Panel Company is rated 4.6 based on 3,321 reviews