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The Outdoor Look Reviews

4.6 Rating 225 Reviews
88 %
of reviewers recommend The Outdoor Look
4.6
Based on 225 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Outdoor Look Reviews
Visit Website

Phone:

01282 526 428

Email:

Info@theoutdoorlook.co.uk

Location:

Pendle Village Mill, , Nelson
Brierfield
BB9 5NF

Write Your review

Really good communication and helpful when I called to ask about delivery timings. Pleased with the items, they look great... thank you
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Posted 3 years ago
Thank you for the review Samantha, we are glad you like the items ordered and were happy with them
Posted 3 years ago
They managed to deliver the products in 2 days which I considered super quick! The quality was amazing and we managed to fit the composite decking ourselves. We have had lots of compliments. We the energy it gives to our outdoor space.
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Posted 3 years ago
This is the second time we have ordered composite decking from Outdoorlook. From beginning to end the service, product and delivery is 100%. I would and have recommended to many.
The Outdoor Look 5 star review on 7th June 2021 The Outdoor Look 5 star review on 7th June 2021 The Outdoor Look 5 star review on 7th June 2021
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Posted 3 years ago
Hi June Thank you for the brilliant review, we are so pleased that you are happy with our customer service and the quality of our products. Thank you for the recommendations too and the photos, we will use these on our social media channels as the look great!
Posted 3 years ago
Good product. Unfortunately staff were no use when it came to delivery.
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Posted 3 years ago
Excellent customer service and product quality.
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Posted 3 years ago
Thank you for the 5 stars, about our service and products :)
Posted 3 years ago
Communication via Instagram messenger with Ellie was great, prompt, clear and friendly. The Amazon foliage tiles looks great straight out of the box, nice variety of leaves and more dense than I expected. Looking forward to getting them up. The delivery was also really fast, the very next day after I ordered. Great stuff
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Posted 3 years ago
Hi Stuart Thank you for the two lovely reviews they have both made the team smile reading those this morning. Glad you are pleased with the product and the speed of delivery too
Posted 3 years ago
Driver delivered bang on time in Edinburgh this morning and carried decking to side of house - good service from a very helpful individual. Thanks!
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Posted 3 years ago
Hi David Thank you for your 5 star review. We shall pass this onto the driver today
Posted 3 years ago
Excellent Service a great product well deserved 5*****
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Posted 3 years ago
thank you for that smashing review :D
Posted 3 years ago
Very nice and helpful nothing was a problem
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Posted 3 years ago
Thank you for your great feedback
Posted 3 years ago
Prompt delivery great quality
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Posted 3 years ago
Beautiful panels. Great quality.
The Outdoor Look 5 star review on 17th May 2021
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Posted 3 years ago
Thank you for the lovely review and gorgeous photo. The hedging tiles look amazing
Posted 3 years ago
Dear Sir / madam we have still not received our Decking Samples. Can you please advise. Regards, Rob Higham.
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Posted 3 years ago
Hi Robert, Thank you for making us aware of this, sorry to hear that the sample has not arrived, we send all our samples via RoyalMail. I have just packed a new sample for you and this will be heading out later today. We will also refund you your sample order bringing you to zero cost. Kind regards, The outdoor look
Posted 3 years ago
I ordered some composite decking on line excellent service excellent product and very fast delivery I would have no hesitation recommending outdoor look to others and would order products in the future
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Posted 3 years ago
Hi Shaun, Thank you so much for taking the time to leave us this amazing review.
Posted 3 years ago
A Great service Great Price Delivery I was kept up to date on drivers arrival time, which was spot on. The product was great to put down nice and simple Will be using again
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Posted 3 years ago
Hi Tom, We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Posted 3 years ago
Excellent service and good advice.
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Posted 3 years ago
Great product and quick service, all in all very pleased
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Posted 3 years ago
Hi Ian Thank you for your review, we are pleased you like the product
Posted 3 years ago
Super fast delivery this is our second lot of composite decking excellent quality!
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Posted 3 years ago
As my order is on back order and not in until 5th May i don't feel qualified to write a review about the quality of the tiles i have ordered and paid for,this isn't a problem as i knew i would have wait but i can say i was impressed with your site and the look of the product, i am eagerly awaiting delivery and will be happy to rate the tiles once they are in my hands, until then thank you
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Posted 3 years ago
Service excellent very quick delivery. The box hedge was Excellent we had lots of lovely comments about it.
The Outdoor Look 5 star review on 27th April 2021
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Posted 3 years ago
We was very pleased with the service we received from the outdoor look. The quality of the products were fantastic. Thanks
The Outdoor Look 5 star review on 27th April 2021 The Outdoor Look 5 star review on 27th April 2021
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Posted 3 years ago
The Outdoor Look is rated 4.6 based on 225 reviews