The Outdoor Look Reviews

Name: The Outdoor Look
Address: Pendle Village Mill, , Nelson, Brierfield
Rating: 4.57

4.6 Rating 228 Reviews

88 %

of reviewers recommend The Outdoor Look

4.6

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01282 526 428

Email:

Info@theoutdoorlook.co.uk

Location:

Pendle Village Mill, , Nelson
Brierfield
BB9 5NF

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The Outdoor Look 5 star review on 16th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought artificial hedge squares for a feature wall in a retail unit in Ipswich. Website was easy to use and the foliage arrived within 3 days to site. Easy to install and looks great. Good price and very happy with the product. We have ordered more for other sites. Pictures on website are accurate to the real life product. Squares are visible at first but then disappear after a while.”

The Outdoor Look 5 star review on 2nd February 2022

Helpful Report

Posted 3 years ago

Hi Joe Thank you for your wonderful review and the picture of the fantastic artificial hedge tile wall. Its looking great and we can't wait to work with you in the future. Thanks

Posted 3 years ago

“Very quick service - very happy with the order”

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Posted 3 years ago

“Product is fabulous and looks amazing on our wall.”

The Outdoor Look 5 star review on 21st December 2021

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Posted 3 years ago

HI Diane Thank you for the lovely review and the image that you posted! This looks amazing, would it be possible to ask you to email over some more pictures of the finished project, we would love to share this on instagram

Posted 3 years ago

“Unbelievably fantastic service from the Outdoor Look. So easy to deal with and simple to order from their website. Fantastic communications with respect to delivery, decking was delivered within a week of confirmation. Cant praise this company enough, thank you.”

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Posted 3 years ago

Hi Malcolm Thank you for your glowing review, that has made the teams day and we have passed it onto the delivery driver. We hope your decking project goes well and would love to see some pictures of the finished job!

Posted 3 years ago

“Delighted with the chrysanthemum spray. It went straight into my Chinese vase and without any arranging or additions the job was done and the effect charming. Fantastic price too.”

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Posted 3 years ago

Hi Thank you for your review, we do love these flowers and glad you do to!

Posted 3 years ago

“Very good company, highly recommended”

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Posted 3 years ago

Hi Gavin Thank you for your fab review :)

Posted 3 years ago

“I was absolutely delighted with these flowers, they were well priced and delivered quickly.”

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Posted 3 years ago

Hi Helen Thank you for your review we are glad they arrived with you quickly and that they are just what you hoped for

Posted 3 years ago

“Excellent experience from initial review of their website to delivery and installation of the decking. First class service.”

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Posted 3 years ago

Hi Barry Thank you for your wonderful review, it is great to hear that you have found the service first class from start to end. Enjoy your new decking area! We would love to see some photos

Posted 3 years ago

“Great products quickly delivered”

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Posted 3 years ago

Hi Fenella Thank you for your recent order, and the lovely review

Posted 3 years ago

“Having needed some extra grey decking screws I purchased from The Outdoor Look who were very helpful in my purchase and offered at a great price they were shipped out the same day and delivery was fast.I would recommend The Outdoor Look for your garden needs.”

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Posted 3 years ago

“Easy to use website, good quality products and excellent service and delivery”

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Posted 3 years ago

Hi Barry Thank you for your review, we have been making improvements to the website recently, so it is great to hear that you find it easy to use.

Posted 3 years ago

“We bought some topiary for screen in purposes. You'd never know it was plastic, it looks extremely lifelike. Superb customer service and quality product. I would 100% recommend and use again.”

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Posted 3 years ago

Hi Thank you for your lovely review and the 5 stars. The Topiary hedge tiles are a great product and one that we find quite popular. We are also chuffed that you found our service from start to finish superb

Posted 3 years ago

“Excellent service from ordering to delivery, all received as ordered and in excellent condition, will definitely use them again.”

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Posted 3 years ago

Hi Robert Thank you for your review, we are glad you found our service from start to finish to your satisfaction and that the products are just what you hoped for. We look forward to hearing from you again in the future

Posted 3 years ago

“Excellent service and brilliant communication.”

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Posted 3 years ago

Hi Paul Thank you for your review we are super pleased your happy with the service you have received

Posted 3 years ago

“Looks the part and adds good solid cover to the bottom of the garden”

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Posted 3 years ago

“Really good service.”

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Posted 3 years ago

“Very efficient ordering and delivery but delivery costs are too steep”

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Posted 3 years ago

Hi Michael Thank you for your 5 star review. We take on board your comment on the delivery charge. This is solely calculated on the size and weight that the products take up on the vehicles.

Posted 3 years ago

“Ordered products , delivered on time and driver was attentive . Would recommend , thanks”

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Posted 3 years ago

Hi Darren Thank you for you 5 star review and kind comments, we will pass that onto the driver too!

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi Thank you for your fab review :)

Posted 3 years ago

“This is the 2nd time we have used this company as their service from order to delivery is very quick.Once again first class service from a first class company.Thank you”

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Posted 3 years ago

Hi B Thank you for your glowing review and for ordering from us a second time.

Posted 3 years ago

The Outdoor Look is rated 4.6 based on 228 reviews