The Outdoor Look Reviews

Name: The Outdoor Look
Address: Pendle Village Mill, , Nelson, Brierfield
Rating: 4.56

4.6 Rating 225 Reviews

88 %

of reviewers recommend The Outdoor Look

4.6

Based on 225 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01282 526 428

Email:

Info@theoutdoorlook.co.uk

Location:

Pendle Village Mill, , Nelson
Brierfield
BB9 5NF

Write Your review

Tell us how The Outdoor Look made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Outdoor Look 5 star review on 16th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just had a sample of the jungle panel delivered. I’m very impressed with the quality and standard of finish. We’ll definitely be ordering the full size product. Thank you again for your excellent service.”

Helpful Report

Posted 3 years ago

“Excellent customer service, sadly I had to cancel my order but full refund within a couple of days”

Helpful Report

Posted 3 years ago

“Super happy with our purchase of composite decking. Super friendly staff and speedy delivery all arrived in perfect condition and fantastic quality, would recommend 100%”

The Outdoor Look 5 star review on 26th April 2021

Helpful Report

Posted 3 years ago

“Excellent site, secure payment, superb quality product, delivery spot on, driver really helpful. Why go anywhere else (no, I don't work for them!!).”

Helpful Report

Posted 3 years ago

“Quality product. Not over impressed with the delivery charge, even less so when I went to order more decking clips (a relatively small box) and a £40 delivery was added for the sort of thing Amazon prime would be free. Would look elsewhere next time for that reason alone”

Helpful Report

Posted 3 years ago

“I have already sent a review”

Helpful Report

Posted 3 years ago

“Some colour matched screws were missing from the original delivery, after me chasing them up via phone and email eventually they were posted out a couple of weeks later. I was unable to finish my job until they arrived. Nothing offered at all for the inconvenience experienced. The composite boards are good. The company would only communicate via email.”

Helpful Report

Posted 3 years ago

“Excellent service and kept well informed regarding the delivery time. Delivery cost was quite high but the quality and cost of decking was very competitive which compensated for this.”

Helpful Report

Posted 3 years ago

“Seems like a decent product but they delivered wrong colour nosing, then charged £40 to deliver the alternative option. Then delivered scratched/marked board. Delivery driver moody and complained about being tired.”

Helpful Report

Posted 3 years ago

“Very good quality products and fit for purpose. Prompt delivery.”

Helpful Report

Posted 3 years ago

“Composite decking brilliant and staff very help full”

The Outdoor Look 5 star review on 13th April 2021

Helpful Report

Posted 3 years ago

“Really good company to deal with very communicative and gave good responses to queries.”

Helpful Report

Posted 3 years ago

“Great service, high quality product. Highly recommend.”

Helpful Report

Posted 3 years ago

“Extremely good quality very impressed”

Helpful Report

Posted 3 years ago

“Great quality product and quick delivery”

Helpful Report

Posted 3 years ago

“Great price fast delivery 😊”

Helpful Report

Posted 3 years ago

“Good quality decking. Thank you.”

Helpful Report

Posted 3 years ago

“Really good service, quick response to emails and fast dispatch of products.”

Helpful Report

Posted 3 years ago

“I ordered some decking which I’ve not laid yet but service and delivery were great - the product looks good too.”

Helpful Report

Posted 3 years ago

“Very pleased with the service and product. Delivery man was so helpful and very friendly. I would highly recommend their services.”

Helpful Report

Posted 3 years ago

The Outdoor Look is rated 4.6 based on 225 reviews