The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,296 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,296 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The communication with the delivery company worked well and the bed itself is outstanding - easy to mount, very well designed/built and beautiful.”

Helpful Report

Posted 5 years ago

“Love my bed, very sturdy and comfortable, with the bonus of added drawers. I found the company to be very accommodating. Dave who delivered and fitted the bed was very competent.”

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Posted 5 years ago

“Very happy with the excellent quality of the bed - sturdy and elegant. Delivery was made in good time and assembly was straightforward with the necessary tools provided.”

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Posted 5 years ago

“A great experience ordering over the telephone from Tanya Haynes who was super helpful in providing me with all the information and help I needed. Excellent customer service, swift shipping and delight at the quality of what I received. A VERY happy customer!”

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Posted 5 years ago

“We recently bought two beds from the company & couldn't be more delighted. All staff on phones were friendly & helpful. The curiors were happy to help move boxes around, which makes life much easier on customers. The beds themselves are gorgeous. They look good, they are easily but solidly built & do not make a sound when moving around on warm nights for example. Hoping l never have to buy another bed & if l do, l will come straight back here.”

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Posted 5 years ago

“This is my second bed purchase from The Original Bedstead Company, this time a wooden bed. I purchased a king size Fuji, painted in white, specifically for my attic bedroom. It looks wonderful and with its little headboard fits snugly under the sloping eaves. I also purchased their Juno Cotton mattress which is very comfortable and good value for your money. I would thoroughly recommend this company their bed quality is excellent (second to none), their sales staff so helpful, the back office staff are brilliant (thank you Tanya) and the fitter is always cheerful.”

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Posted 5 years ago

“My daughters new bed looks fantastic. We wanted a traditional bed to compliment her contemporary theme elsewhere and it works. Great personal service from The Original Bedstead Company. Dreams do come true!”

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Posted 5 years ago

“The bed looks and feels good. However the instructions for the Sunderland pleated are poor and caused hours of frustration compared to the iron bedstead I bought previously”

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Posted 5 years ago

“Nothing flimsy here! Well made, very sturdy, easy to assemble. Delivery within a week, fantastic delivery communications. Great choice of bed frames, we have a low beamed house, small stairwells to consider as well as low sloping roof in the bedroom. So low bed head was important, as well as a fully dismantled bed to negotiate stairs. SO GOOD, GOING TO ORDER ANOTHER!”

Helpful Report

Posted 5 years ago

“After visiting your shop in Corby to view various frames and discussing various points with you, we chose the Selkirk super king in black and brass, and we are extremely pleased with the quality and the look of the bed frame. Your guy in Corby was very helpful, and courteous and we ordered there and then. It was indicated that there could be a 5 - 8 week ordering period, which we were ok with, however, the frame was made available after only 2 weeks. Choosing a suitable day for delivery was quick and easy and they kept us updated and was good enough to take the frame upstairs. The fixing of the bed frame was fairly straight forward and simply. Overall we would highly recommend the Original Bedstead Company”

Helpful Report

Posted 5 years ago

“Waiting time on my order was 4 weeks which I did feel was quite lengthy, but once it arrived I was not disappointed. The quality of the bed was much better than I anticipated for the price, it is solid and well made right down to the fittings. I would definitely buy from this company again.”

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Posted 5 years ago

“Very easy to order..delivered few days later...top class bed..a class above the normal beds available in furniture shops..I now have 3 beds from the original bedstead company and am thrilled with my choice ..marian”

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Posted 5 years ago

“Beautiful-looking bed which was relatively easy to assemble apart from the chrome headed long bolt which secured the decorative brass horizontal bar at its upper end from the underside. Engaging the thread proved tricky. Very sturdy and rigid. Good value.”

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Posted 5 years ago

“Great customer service, and great bed! Thrilled with the whole process from start to finish, I would definitely recommend them.”

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Posted 5 years ago

“The customer service was second to none. Exceptional from start to finish. The bed arrived well packaged and on time and a slight defect on the frame was instantly dealt with. Cannot fault them.”

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Posted 5 years ago

“Very pleased with the product, much sturdier than I expected and easy to assemble, the ability to choose a delivery date was really useful. Would use the original bedstead Co again”

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Posted 5 years ago

“Bought the Edwardian in cream gloss. Very sturdy bed, like the choice of heights. Very pleased, actually saved on delivery as we live close by. So we collected. Well packed but one foot had been rubbed and had a chip, however they sent a replacement by first class post and it was received the next day. Brilliant service, highly recommend.”

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Posted 5 years ago

“This is my second bed purchased, I absolutely love both beds. Great quality & great company to speak too, especially Tanya in customer services.”

The Original Bed Company 5 star review on 21st June 2019

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Posted 5 years ago

“Really impressed with this company. Previous bed was terrible and cost more! Fabulous quality. Well packed. Delivery excellent. Easy to put together. I love it. Ps I never write reviews but the OBC deserve praise.”

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Posted 5 years ago

“I bought an Ashley iron bed, I think the build quality is excellent because you can build the bed from the inside. Therefore if you have a small room with space only for the bed where you can't put screws in from the outside of the frame it is still easy to assemble.”

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Posted 5 years ago

The Original Bed Company is rated 4.8 based on 2,296 reviews