The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,294 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

Write Your review

Tell us how The Original Bed Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality, pretty bedstead”

Helpful Report

Posted 4 years ago

“Just received a double bed called the Edwardian Bedstead in Ivory. I cannot believe the quality and the workmanship, I really think it will last forever. It is looks incredible and the quality is evident! The bed is also very very strong. I am delighted with my purchase and the price was extremely competitive. I would highly recommend this company and this product and will definitely buy from the Original Bedstead Company again. Thank you. Linda, Norwich.”

Helpful Report

Posted 4 years ago

“The bed is really good quality and looks great too. The service we received was spot on - everything arrived when and as described and when we needed to order an additional drawer, that was done for us quickly and without any hassle. Would definitely shop here again.”

Helpful Report

Posted 4 years ago

“I recently bought the Hamilton Solo bed, it is absolutely gorgeous, well made, solid and is so comfortable. The delivery was within the week and when I phoned the company with a query they were really helpful and polite. Would definitely recommend this company.”

Helpful Report

Posted 4 years ago

“We bought a beautiful, quality well made bed, the Hamilton Solo. The delivery was fast within three days and it was packaged well for a safe journey. I rang the company to ask a question and they were polite and really helpful.”

Helpful Report

Posted 4 years ago

“We took delivery of an Athalone 6 foot (superking) bed in ivory three years ago. Without any question this has been the most magnificent bed we have ever owned. It is beautifully made, high quality and incredibly sturdy while being eye-catching and stylish. Having moved home one of the securing bolts became bent and OBC have replaced it free of charge without any questions. Great quality, great product and great after sales service even 3 years later. If there were an extra 6th star option then OBC would get it.”

Helpful Report

Posted 4 years ago

“I love my Olivia bed. It was easily assembled -in an hour and a half- even though I did not do it myself, for I'm a petite woman :). The result is just great. So simple and elegant. Exactly what I expected. And, moreover, I got it in the timeline. Well done!”

The Original Bed Company 5 star review on 13th May 2020

Helpful Report

Posted 4 years ago

“Fantastic bed (Olivia in Ivory) superb quality and price. Fast delivery. Would highly recommend!”

Helpful Report

Posted 4 years ago

“The beds are very high quality and very easy to build, absolutely love them !!”

Helpful Report

Posted 4 years ago

“Approximately 10 years ago we purchased a Braemar bed for £1100 from Dreams beds, they sold this bed on behalf of the Original Bed Company at the time although it was a lot of money we thought it would be nice for the children, a heirloom to be handed down to them. We'd had the bed for roughly 5 or 6 years and we noticed that the brass was beginning to tarnish so we contacted Dreams and they were very good and they replaced the bed with not to much trouble at all. That was in 2016 now the same thing is happening again. With the Dreams shop now closed in Leicester we decided to contact the Original Bed Company, having contacted them they said could we send them photos of said faults, which we did. We then received an Email from the company, saying that they were very sorry about our complaint, but there was nothing they would be able to do about it because the 5 year warranty had expired but that we should have the bed refurbished by a refurbishing company. We recently had a look at the website of the said bed company and found that the £1100 bed we paid for was now £1700. Although we wont be able to get anything done about our problem, I just wanted to warn other potential customers of being taken in by false promises”

Helpful Report

Posted 4 years ago

“So pleased with our camol in bed It looks fabulous and is very sturdy. Also incredibly well packed and assembled like a dream everything lined up and no parts missing. Great company to do business with and you can easily speak to someone”

Helpful Report

Posted 4 years ago

“Just received our bed. It is gorgeous and we are so pleased with it. It not only looks beautiful but is well built and very sturdy. The service from order to delivery was second to none. I would not hesitate to recommend this company and will definitely order again.”

Helpful Report

Posted 4 years ago

“Absolutely love my bed!! I ordered a white bed and unfortunately it came in cream. Customer service was excellent though and a replacement bed was sent. It’s really sturdy and so pretty. Love love love and would definitely use this company again”

The Original Bed Company 5 star review on 21st March 2020

Helpful Report

Posted 4 years ago

“I recently bought the Solomon Bed for my daughter. Online ordering was easy, with a quick delivery time, it came as promised on the day and time stated and she is very happy with it. Thank you, would not hesitate to recommend you.”

Helpful Report

Posted 4 years ago

“Excellent quality of the bed we bought. Much more substantial and well made than most of the competition. Well worth the price and the customer relations and service were very helpful.”

Helpful Report

Posted 4 years ago

“Very helpful company; you can have a telephone conversation with them! Bed is lovely, sturdy, well made. The delivery was spot-on.”

The Original Bed Company 5 star review on 19th March 2020

Helpful Report

Posted 4 years ago

“This is the 3rd OBC bed frame that I have purchased. I can think of no fault with the company of their product. I bought a kingsize iron bed frame in 2007, a 2ft 6" last year (for a tiny box room, it's just perfect!) and recently bought a double. I live on an island and am used to extortionate delivery charges or things taking weeks to be delivered so to get such speedy and decently priced delivery is a dream. The beds are easy to assemble and are sturdy and well made. I would recommend The OBC to anybody and would like to thank them for providing such an efficient service and fantastic products.”

Helpful Report

Posted 4 years ago

“Very pleased with bed frame. Reasonable price, stylish and prompt delivery”

Helpful Report

Posted 4 years ago

“Excellent service bed delivered as promised well packaged, and a very good bed it is. Looks great and is solid and well designed. The add on drawers are a little suspect but they work fine and are an excellent bit of extra storage. One very pleased customer!”

Helpful Report

Posted 4 years ago

“The actual quality and look of the product is fantastic. We ordered on-line before Christmas and took delivery at the beginning of March. A long wait but worth it. To improve the service, a confirmation email detailing the order and contact details for customer service should be sent at point of order. All I received was a sales receipt with no information on it apart from the total spent, not even the company purchased from, so I had to trust that I had purchased from a legitimate company. We would use this company again now we know the process.”

Helpful Report

Posted 4 years ago

The Original Bed Company is rated 4.8 based on 2,294 reviews