The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,292 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our second purchase (and our daughter bought from here too)! There is a lot of choice; the bed frames are fantastic quality, mattresses are super comfy and everything looks great. Terrific value for money - particularly the bed frame. (We had the bed assembled too, which was also great service). Recommended!”

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Posted 1 year ago

“Outstanding quality bed frame very impressed will last a lifetime”

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Posted 1 year ago

“Efficient delivery, easy to assemble with two people. Looks very classy, but most importantly it's extremely comfortable and sturdy.”

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Posted 1 year ago

“I had an excellent experience with your company both ordering on the phone and with the chap who came to assemble the bed itself. The quality of materials is first class and I would have no problem recommending you. Many thanks”

The Original Bed Company 5 star review on 6th February 2024

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Posted 1 year ago

“Product quality is excellent. The bed was easy to assemble yet feels very robust. Friendly service and happy to handle last minute changes to our order without delay or inconvenience. Delivered on time with good communication throughout.”

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Posted 1 year ago

“Absolutely fabulous bed frame looks great in my bedroom. Easy ordering system and delivery on time. Put together myself with a little help from husband. Would definitely recommend.”

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Posted 1 year ago

“This is the 2nd time I have been asked to review this amazing company. All I can say it has been an amazing experience. The materials are first class, delivery and assembly were excellent”

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Posted 1 year ago

“I was very pleased with the overall service I received from The Original Bed Company, from ordering to delivery - it arrived earlier than anticipated which suited me fine & to exacting timescales advised by the couriers. The mattress itself exceeded my expectations: comfortable & supportive without being too firm and made from quality fabrics and fillings. I searched far and wide before deciding to buy this & I'm delighted with my choice.”

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Posted 1 year ago

“A great buy a really well made frame and themattres is so comfortable and both made in the U.K. what's not to like”

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Posted 1 year ago

“This is the second bed and mattress we have purchased, and are very impressed with the quality and comfort of the product. Would definitely recommend.”

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Posted 1 year ago

“In summary, my experience of The Original Bed Company is as follows: Ordered a bed which came in good time. The slats were affected by mould to various degrees. Contacted Original Bed Company via email and provided photographs and also explained I have an allergy to mould. OBC sent replacement slats. Replacements slats were affected by mould to various degrees. I contacted the OBC via email, provided photographs and requested the bed be collected and a refund given. In returning the bed, I had to package all parts up and wait for it to be collected. Repacking the bed took hours. In having to repackage the bed, I was exposed to the mould and experienced distressing symptoms which lasted a number of days. In having to repackage the bed, I had to purchase tape to secure the box properly and clingfilm which I wound round the boxes in an attempt to prevent mould affecting me and to protect the carpet from the packing boxes. I would not order a bed from this company again for fear of once again, receiving a substandard item, having my health undermined and loosing money.”

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Posted 1 year ago

Hi Charlotte, Many thanks for your review. All of our slats are heat treated at high temperature, and then sealed to ensure that the wood is completely sterile and mold can't grow. That said, we fully take your concerns on board and I'm pleased you were able to make use of our no quibbles return policy. I've put a note on your return order to fully inspect the slats when they come back, to see what the issue could be. Best wishes, The Original Bedstead Company

Posted 1 year ago

“Quality and Service are Excellent Originally purchased five years ago and now have upgraded all beds in the house to the same . Sturdy construction does not allow frames to become loose or warped”

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Posted 1 year ago

“Love this beautiful bed! Superb quality, quick delivery and straightforward to put together. I also bought a mattress and this is bliss to sleep on. Will happily recommend The Original Bed Company.”

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Posted 1 year ago

“Amazing very pleased with my bed and the service”

The Original Bed Company 5 star review on 5th February 2024

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Posted 1 year ago

“Fantastic product .. purchased the Hamilton Low End (brass fittings) … and wool mattress … excellent quality .. easy to assemble .. very sturdy .. looks absolute quality in my bedroom .. great delivery too .. fast and efficient ……”

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Posted 1 year ago

“Great customer service and quality products”

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Posted 1 year ago

“Second bed we have brought from Original Bed company and both are great and the juno mattress is so comfortable”

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Posted 1 year ago

“The bed was really easy to order and was delivered with no fuss within the advised period. Since delivery we have appreciated the quality of the the frame, a great purchase.”

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Posted 1 year ago

“Good service & good quality bed.”

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Posted 1 year ago

“Bed is amazing so different from the divan base I had before. It makes my mattress feel new I was thinking of changing it as I was not sleeping well, but the new bed frame has cured that problem. I opted for the pewter colour and although I had to wait a while it was worth it, the colour is fab. I would definitely recommend the Original Bed Company.”

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Posted 1 year ago

The Original Bed Company is rated 4.8 based on 2,292 reviews