The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,292 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product at a great price. We researched several options for our new bed and OBC impressed in all respects. UK manufactured, beautiful bed frame with solid and heavy brass fittings and a substantial wool mattress- we anticipate years of good service. Mathew was extremely helpful during the sales process and David was first class in delivering and building our new bed. Great product, super service and all at a fair price.”

Helpful Report

Posted 11 months ago

“We had to wait several months as we chose a bed that was not in stock. It arrived on time and the delivery company were communicative and effecient. We were moving beds between rooms so chose self assembly. The packaging is good for avoiding shipping damage but there was an excessive amount of stickytape, clingfilm wrapping and expanded foam. Not great from an environmental perspective. The assembly instructions were clear but a couple of times it would have been better if items were assembled in a different order. The design uses many, many more nuts and bolts to our other iron beds - one uses none. Factory quality control appears to be lax, as another reviewer notes the slats are rough, poor quality wood with splits has been used. The slats only rest on the frame, so there is an instruction to not slide the mattress over the slats to avoid them shifting. All our other beds (5) have retention for the slats to avoid this problem. Turning a heavy matress on this bed is likely to cause slats to come adrift! The inserts in the posts that take a threaded stem that the finials are attached onto were very badly aligned (picture below all 4 were misaligned). I was able to correct this with a mallet and a block of wood, but a simple jig at the factory avoid this manufacturing defect, which I expect is routinely corrected on site by their assembly staff. We are happy with the bed, which is in a guest room, but would not buy from this company again.”

Helpful Report

Posted 11 months ago

“We purchased 2 single beds and mattresses for our small bedroom which is mainly occupied by grandchildren throughout the year. The beds were easy to assemble and look great side by side in the room. We ordered the beds on a Wednesday in January and they were with us on the following Wednesday. First class delivery. One comment, and this is not a complaint, it would be helpful to show which way up the cross bar beneath the bed is fitted and whether to put the bolts in from the bottom up or from the top down. Other than that the instructions were very clear. We will recommend them to anyone considering buying their next bed.”

Helpful Report

Posted 11 months ago

“Having searched online for a metal bedframe, I found The Original Bed Company. The thorough website clearly explained the construction, and the accompanying photos and diagrams illustrated how well the bedframe was created. I ordered the bed and it was delivered within the timeframe indicated. The materials were well packed and the construction was straightforward. The bed is beautiful and we are absolutely thrilled. Thank you so much.”

Helpful Report

Posted 11 months ago

“Great sturdy bed, managed to put together on my own but would have been easier with help, helpful delivery team”

The Original Bed Company 5 star review on 24th February 2024

Helpful Report

Posted 11 months ago

“Whe went online to spot the ideal replacement SuperKing Bed frame and found one almost immediately that we liked and could afford, the choices were many and came in different materials, we chose a metal frame”

Helpful Report

Posted 11 months ago

“I have now bought three beds over a period of 8 years from this company. The beds are still in perfect condition and I plan to get a fourth bed from them. Delivery and ordering was very simple”

Helpful Report

Posted 1 year ago

“I bought the Timolin bed in black. It is very well made and looks lovely.”

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Posted 1 year ago

“Excellent. Cannot fault. Lovely bed and good communication. Delivered perfectly.”

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Posted 1 year ago

“Absolutely delighted with the double Timolin bed frame, it’s solid and really well made. It doesn’t squeak or move, and the bed slats are sturdier and closer together which means our mattress is so much more comfortable. We’ve had this for over 6 months now and I’m seriously happy we went with this company rather than the other leading iron bed frame one.”

Helpful Report

Posted 1 year ago

“Great product and service and easy to assemble. Would buy again.”

Helpful Report

Posted 1 year ago

“We’ve purchased 4 beds from The Original Bed Company for our 2 shepherds huts that we run as a holiday business. They are great quality and look fantastic in our huts.”

The Original Bed Company 5 star review on 23rd February 2024

Helpful Report

Posted 1 year ago

“Very happy with our purchase of double bed and king size bed one in white and one in ivory both look lovely in the bedrooms.you do need two people to build it as the both come flat packed.But overall happy with the ordering and delivery on the day kept informed thanks The O B COMPANY.”

The Original Bed Company 5 star review on 16th February 2024

Helpful Report

Posted 1 year ago

“The whole transaction from purchasing the bed via telephone conversation and delivery was super quick. The bed is even better than I thought it would be. It's sturdy and well built and quite easily assembled. I wouldn't hesitate to buy another when needed.”

The Original Bed Company 5 star review on 15th February 2024

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Posted 1 year ago

“Best thing ever, wish I'd done this ages ago. The height is perfect, I literally get out of bed without struggling. No cracking or cricking when I move in the night. Took about 30 mins to put it all together .”

Helpful Report

Posted 1 year ago

“Over the years I have moved quite a bit and allways gone back to OBC for a new bed .they really are built to last look and feel amazing I wouldn’t sleep on anything else highly recommended”

The Original Bed Company 5 star review on 9th February 2024

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Posted 1 year ago

“My bed is beautiful. Great quality and worth the cost. It arrived within the time frame given and was worth the wait. It was well protected even though the courier had bashed the box it came in.”

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Posted 1 year ago

“I love my Clarina Low Footend bed in Glossy Ivory. I was a bit nervous deciding on a staple piece completely online so I reached out for clarification about the colors. The high resolution photo I received in response was very helpful. Estimated delivery time was 10-12 weeks to USA. At 10 weeks I requested a status update. A prompt reply indicated the bed would be dispatched within days, the tracking information quickly followed and the bed arrived by the end of that same week. My husband and I assembled the bed with no issues. It is high quality and looks lovely in our guest space! I am delighted that I found The Original Bed Co. I would definitely buy another bed from them.”

The Original Bed Company 5 star review on 8th February 2024

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Posted 1 year ago

“We are so pleased with this bed well made good quality looks beautiful would highly recomend excellent service thankyou we would always come back to you”

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Posted 1 year ago

“From our initial enquiries with jamyang who answered all our questions to the delivery of our two single Timolin beds with mattresses we couldn't have had better service. The instructions to put the beds together were easy to follow. We also opted for the under bed storage drawers that have been a great addition. The beds are excellent quality and everything we wished for.”

The Original Bed Company 5 star review on 6th February 2024

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Posted 1 year ago

The Original Bed Company is rated 4.8 based on 2,292 reviews