The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,297 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 2nd March 2025

332

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The beds are very sturdy and easy to assemble. Excellent quality and good value for money.”

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Posted 7 years ago

“Great customer service and a beautiful bed and easy to put together”

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Posted 7 years ago

“Order handled efficiently. Everything delivered promptly. Easy assembly instructions”

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Posted 7 years ago

“Delivery and product as described well pleased”

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Posted 7 years ago

“The whole experience was very good and the beds we bought are superb”

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Posted 7 years ago

“Excellent advice and answers to my many questions. Product is as portrayed and delivery as promised. Very satisfied with transaction and, of course, the bed.”

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Posted 7 years ago

“I ordered a bed a year ago, the bed was delivered 6 months later. Th drawers were too tight to use, replacement bed is still not delivered a year later. Still waiting.”

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Posted 7 years ago

“Great service as my order had unfortunately been split in two and one piece sent the the wrong shipping warehouse. A new order for the missing half was sent via special delivery and arrived by the end of the day. Thank you again.”

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Posted 7 years ago

“Very happy with this lovely well made bed. I'm on my own and I assembled it fairly quickly as the instructions were straightfoward. Looks beautiful! Glad I bought it.”

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Posted 7 years ago

“I was very happy with the whole process of ordering a bedstead in pewter and the deliver. I was given an approximate delivery date and was later informed when delivery would be. I was also given the opportunity to change that date if it was not suitable. The bedstead itself is excellent, well made and worth the wait for the design in pewter. The slatted base is also an improvement on my old slatted bed base as the mattress feels much firmer and i feel as though i sleep better. Overall I am very happy with both bedstead and service from the Original Bedstead Company. Thank you to all concerned.”

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Posted 7 years ago

“The bedstead is really nice and the mattress is wonderfully comfy! The staff were very helpful on the phone when I called with a question about the under bed storage. I was impressed that they called up after we had received it to see how we were getting on with it and what we thought about the mattress in particular. Highly recommended.”

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Posted 7 years ago

“Excellent quality bedstead. My husband put it together quite easily. Slept in it last night. Lovely and comfy with plenty of room.”

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Posted 7 years ago

“Great service. Quick delivery. Well packaged. Very pleased with the quality of the bed. Highly recommended.”

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Posted 7 years ago

“I'm very pleased with the quality of the bed. It is exactely as described and very strurdy.”

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Posted 7 years ago

“Excellent company. Easy to order & wide choice. Well packaged against damage in transit. Strong bed and looks very nice. Will return in the future.”

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Posted 7 years ago

“Ordered the Athena bed frame in Black and we are really pleased with it. Delivered on time, all parts were there and in excellent condition. Very straightforward to build even for non DIYers! Many thanks to the salesman, Matthew, who I spoke to over the phone to check some details of the bed, place the order and arrange a quick delivery. Great customer service. I would not hesitate to recommend the company to others.”

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Posted 7 years ago

“the bedstead arrived on time well wrpped and in perfect condition. Assembly was easy with a minor exception of the final securing bolts hoding the head and foot to base frame which were very fiddly. Once assembled the bedstead looked every bit as good as the advertised picture - ovderall very happy with the result”

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Posted 7 years ago

“Love the look of our Olivia bed. It arrived as scheduled, easy to assemble and feels very sturdy. No squeaks or other problems.”

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Posted 7 years ago

“Excellent customer service. I inadvertantly ordered the incorrect bed size. I sent an email and received an almost immediate phone call from a director to assure me that my order would be amended. He also copied into an email he sent to his staff asking action be taken to amend my order. I received confirmation of the amended order and delivery date. The email contained details if the delivery company and how to contact them if needed. The bed arrived well packed. As we are on holiday my husband has not yet assembled the bed but it appears to be lovely. Hope to send a photo soon. Thank you to all involved with my order.”

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Posted 7 years ago

“Very good customer services, I ordered a made to order 4ft headboard which was delivered within the timescale quoted. Better product than available on the high street.”

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Posted 7 years ago

The Original Bed Company is rated 4.8 based on 2,297 reviews