The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,292 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

Write Your review

Tell us how The Original Bed Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our bed arrived on time with excellent communication and easy delivery. Very easy to assemble and fantastic quality. It looks amazing and has a great weight shouting quality and great workmanship. Highly recommend this company for design, quality and finish.”

Helpful Report

Posted 4 years ago

“Great customer service from start to finish. The bed is well made and super easy to build.”

Helpful Report

Posted 4 years ago

“We love our new bed, it’s the king size Edwardian in glossy ivory. Well made and very smart looking. I particularly like that there’s a choice of two heights as I prefer sleeping in a higher bed. It’s lovely. There was excellent and prompt communication with the company and the bed was well packaged to protect the parts.”

Helpful Report

Posted 4 years ago

“Well packaged, bed/paint work in immaculate condition. Quality is excellent and price very good. Delivery was slightly longer than the 2 weeks quoted otherwise would of given 5 stars.”

Helpful Report

Posted 4 years ago

“The bed frame is well made, from good quality materials. Two things could be improved. The extension legs on the headend make the bed look less well made, would look better if the headend came in one piece. The bolts that are visible when the frame is together could be coloured the same as the frame so they are less noticeable.”

Helpful Report

Posted 4 years ago

“Bed arrived on time, packaged very well, and assembled easily using great simple instructions. The bed itself is superbly made, we are very impressed by the quality of parts and manufacture, and the finish on the bed is nothing short of superb! We also ordered a mattress which is also excellent, comfortable and very well made. Thank you The Original Bed Co.!”

Helpful Report

Posted 4 years ago

“We have slept on this bed for a week and just love it! It has a stunning presence about it, it is so sturdy and safe feeling (our last two beds broke within 6 months hence now buying a metal bed like this), it makes every thing around it/on it look beautiful and great base for my mattress. The website was really easy to use and delivery as expected and communicated well. Really pleased and excited to have such a lovely bed finally! Merry Christmas :)”

Helpful Report

Posted 4 years ago

“Very carefully packed, accurate delivery time, clearly a quality product - what's not to like?”

The Original Bed Company 5 star review on 16th December 2020

Helpful Report

Posted 4 years ago

“The bed is exactly how it is on the website .. lots of choice, quality is very good. The bed is sturdy and looks great. Mattress is excellent quality too. Although feels like an expensive item overall I actually feel it is great value as quality is great ... it isn’t a bed l will be replacing for a very long while. I would have one in all my rooms if I could as it is makes a statement. Takes 12 weeks to get your bed but definitely worth the wait I would recommend the company.”

Helpful Report

Posted 4 years ago

“Super happy with our new Hamilton chrome super king bed and Juno silk mattress. The bed fame is very sturdy and looks fabulous in our room and the mattress is extremely comfortable and firm. Plenty of room for us and our 2 dogs!.”

Helpful Report

Posted 4 years ago

“Prompt professional service from gentleman in London store, taking order and processing from home during lockdown. This is our second bed. Excellent professional delivery service . Beds are such fabulous value; well made, easy to put up, sturdy and fit any interior scheme. I would buy from The Original Bed Company every time!”

Helpful Report

Posted 4 years ago

Dear Sally, We would like to thank you for this great 5-star review! We are thrilled that you enjoyed the experience and our quality products - the bed and mattress! Best regards, The Original Bed Company

Posted 4 years ago

“We already have king-size Edwardian bedstead and ordered a double Ashley for our spare room. Very pleased with our purchase.”

Helpful Report

Posted 4 years ago

“I wouldn't hesitate to recommend The Original Bed Company. I was unsure about buying a bed online, however, my daughter liked the designs. Although we had to wait 8 weeks for delivery, the quality of the bed is excellent. Arrived on time, as arranged and packaged very securely to prevent any damage.”

Helpful Report

Posted 4 years ago

“Excellent service Fantastic bed”

Helpful Report

Posted 4 years ago

Dear Carole, We are so grateful for your 5-star review and amazing to hear that you really like our products - the bed & mattress and service! Best regards, The Original Bed Company

Posted 4 years ago

“Really pleased with the bed, good quality, easy to put together. Slats very strong. Delivery was efficient. Thank you”

Helpful Report

Posted 4 years ago

“The bed I originally ordered was out of stock, but s replacement was offered which cost a little more than the original one X Delivery was super fast! The bed is really heavy and it took two of us a while to put together, mainly because it was well packaged. The frame is beautiful, sturdy and really well made. Having previously had a metal bed frame, I can see the difference.. these are a far superior quality and I know my bedframe will last for years to come. Brilliant customer service too x”

Helpful Report

Posted 4 years ago

“Really high quality iron bed that looks beautiful in our spare room. Easy to assemble and great value!”

Helpful Report

Posted 4 years ago

“A very comfortable mattress and I recommend with pleasure”

Helpful Report

Posted 4 years ago

“Fabulous service from The Original Bed Company. We had recently moved and we needed a new bed quickly for our daughter. Within 3 working days we had a beautiful quality bed delivered with the mattress. Excellent service, highly recommended”

Helpful Report

Posted 4 years ago

“Fantastic quality of both bed and mattress. Delivery communication 1st class. I cannot recommend this company enough. So much so I am going to order a King Size version for the master bedroom.”

Helpful Report

Posted 4 years ago

The Original Bed Company is rated 4.8 based on 2,292 reviews