The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,292 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alles verlief zu meiner Zufriedenheit. Die Lieferung aus UK nicht einmal eine Woche! Das Bett very British! Wurde es glatt nochmal kaufen! Das aufbauen verlief echt schnell. Nach 3 Std. Stand alles wieder auf seinem Platz. Echt gute Qualität!”

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Posted 1 year ago

“very pleased, packed so well and fantastic quality! could not be happier!i”

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Posted 1 year ago

“Absolutely brilliant customer service. When I needed a spare part for a fourteen year old metal bad frame that had become fatigued, they identified the part required from photos that I sent and supplied a replacement part free of charge, even though it was an old design that was no longer produced.”

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Posted 1 year ago

“Excellent quality bed frame, easy to assemble, looks great in the bedroom, just what l wanted.”

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Posted 1 year ago

“We ordered our Solomon King size bed frame. And excellent product very strong and easy to assemble.”

The Original Bed Company 5 star review on 15th August 2023

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Posted 1 year ago

“The Original Bed Company is local to us, so we visited their showroom to look for a new mattress. We were pleased to hear the mattresses are made at the factory and that they offer a 100 night guarantee, which is reassuring. We ordered ours on a Friday afternoon and it was delivered the following Tuesday. Excellent service and quality product.”

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Posted 1 year ago

“Bed is amazingLooks great and so comfortable”

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Posted 1 year ago

“Really impressed with this Company, Good quality bed frame, great customer service. I would definitely recommend.”

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Posted 1 year ago

“We love our beds. Bought 2! Instructions were easy and the bed is beautiful! A long wait for it, but so worth it!”

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Posted 1 year ago

“Top Quality bed, really well made, we were so pleased we bought a second one.”

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Posted 1 year ago

“Excellent bed quality build. Sturdy. Easy to put together. Really improved how the mattress felt with the wooden slats (built into frame). Great look. I would recommend for sure”

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Posted 1 year ago

“Brilliant bed! Not the easiest to put together - a you tube video is key”

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Posted 1 year ago

“Love our new bed. Excellent quality. Very easy to assemble. Mattress is really comfy.”

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Posted 1 year ago

“The bed is lovely but I was very disappointed by the sheer quantity of waste and plastic in the packaging. It was devastating to think of the environmental impact of this sort of packaging.”

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Posted 1 year ago

Hi Kryszia, I'm glad you lone the bed, and we appreciate your feedback on the packaging. It's a very fine balance trying to use as little packaging as possible, and still ensuring a customer's bed arrives in perfect condition. We have significantly reduced our packaging over the years, whilst still ensuring extremely low levels of damage in transit. One of our core beliefs is that something should be made once, and well. That said though, we are continually looking to improve and are actually developing a new packaging system that completely eliminates any plastic, and uses even less cardboard than currently. Your review has spurred us on with this, and we hope to go live with it soon after full testing. Best wishes, The Original Bedstead Company

Posted 1 year ago

“Excellent service from start to finish. Delivery packaging instructions all brilliant would highly recommend. Bed is perfect and very sturdy.”

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Posted 1 year ago

“Sturdy and well made. Instructions too generic and very unclear. Colour deceptive, more cream than white.”

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Posted 1 year ago

“I was very pleased with the quality of the bed frame for the price charged, the service was excellent and arrived at the time stated.”

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Posted 1 year ago

“My bed is so good that I now go to bed an hour earlier to spend more time in it.”

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Posted 1 year ago

“I absolutely love this new bed frame and mattress and would highly recommend The Original Bed Company. They provide a good range of beds to choose from. After much searching, I was able to find exactly what I was looking for, a traditional style small double bed which would look OK with old dark wood furniture. Ordering via the website was straightforward. I did consider visiting the showroom to try the mattresses but in the end, took a gamble and ordered online without testing first. The delivery ran smoothly. Everything was well packaged. The bed was quite easy to assemble single-handedly. The bed is good quality, very comfortable and at a reasonable price too. I purchased the bed approximately 7 months ago and I am still really pleased with it.”

The Original Bed Company 5 star review on 11th August 2023

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Posted 1 year ago

“Brilliant company to deal with, fabulous communication, courier service great communication too. Beautiful bed, top quality and very well packed. Thank you for your great service, it is so appreciated xx”

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Posted 1 year ago

The Original Bed Company is rated 4.8 based on 2,292 reviews