The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,297 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

Write Your review

Tell us how The Original Bed Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Original Bed Company 5 star review on 2nd March 2025

332

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with our purchase and timely delivery.”

Helpful Report

Posted 7 years ago

“A decent bed for the money sturdy and looks good. Quick delivery although was missing some bolts!”

Helpful Report

Posted 7 years ago

“Very well made and strong-no bits to screw on”

Helpful Report

Posted 7 years ago

“I put in an order 8 weeks ago and it has still not arrived, despite chasing several times. I've been told it will take another 3 weeks, despite this being a standard white frame, not a made to order colour. When I contact customer service it either takes a long time to get a response or I don't get one at all. Really regretting placing this order.”

Helpful Report

Posted 7 years ago

“Delivery and service excellent. Bed very sturdy, attractive and no squeeks. The instructions for assembly were fairly clear apart from the assembling of the central horizontal bar which should come AFTER fixing the two slats that fit underneath it...had to undo this part, otherwise really pleased that we ordered this bed from OBC.”

Helpful Report

Posted 7 years ago

“The bed arrived in time, was exactly as described, and it was easy to assemble”

The Original Bed Company 5 star review on 3rd November 2017

Helpful Report

Posted 7 years ago

“The bed is beautiful, but it can take up to 7-8 weeks to arrive so make sure you factor in that when looking.”

Helpful Report

Posted 7 years ago

“Very quick delivery and on the day I chose! Bed in stock as promised and contact with “the office” was easy and staff very helpful ! Bed lovely and excellent quality for the money !”

The Original Bed Company 5 star review on 1st November 2017

Helpful Report

Posted 7 years ago

“Easy to use website, good customer services. Got bed delivered when needed and another company let me down.”

Helpful Report

Posted 7 years ago

“These are extremely well made beds, ''Solid'' & you certainly get what you pay For. They may not be the cheapest but they are the best. I have had 3 Beds From ''OBC'' now & I cant fault them. Fast Delivery & Great Customer Service. Ty OB Company. I would Defiantly Recommend. This Bed was Bought for my Brother & He Loves it as I do Ours that I bought several years Ago & They are still going strong & Are as good as New :)”

Helpful Report

Posted 7 years ago

“Our bed arrived on the day requested, easy to assemble very well constructed from quality components, no complaints, added benefit was the option of two heights for the main frame. Thanks for a prompt service”

Helpful Report

Posted 7 years ago

“Great company and good quality bed. The bed arrived on time and I was always kept informed of delivery timings by email the team. The bed was easy to assemble and is great quality - very sturdy. Great value for money!”

Helpful Report

Posted 7 years ago

“Was able to put the bed together myself Excellent quality and looks just fabulous which enhances my nightly slumber Many thanks”

Helpful Report

Posted 7 years ago

“Hi, from the point of phoning, the guy was so helpful and pleasant. Then the delivery, fantastic! Again the guy was really nice. The bed was easily put together by two ladies on proseccio. And the compliments I have received, wow! It soo suits my little cottage! Happy with my purchase in every way! Thank you 😊”

Helpful Report

Posted 7 years ago

“Easy to use website, easy to arrange delivery and quick delivery. Customer service was good and lady very helpful when I arranged a delivery date. Bed was easy to put together and looks great”

Helpful Report

Posted 7 years ago

“The finest service from beginning to end from the brilliant Tony !! The bed arrived on time and everything was straightforward!! Highest recommendation !!”

Helpful Report

Posted 7 years ago

“Very pleased”

Helpful Report

Posted 7 years ago

“After looking at many beds ordered this based on the product and the reviews. I ordered the bed thinking it was in stock as it stated it was online, when I hadn't received a delivery date in the time frame given i contacted the company, turns out it was on a delay so they managed to jiggle about their orders and the bed arrived when i originally expected it. The quality of the packaging was amazing, there was no way the bed would arrive damaged. The bed itself is of great quality, a lovely heavy duty metal. Could have done with better instructions but i managed to put a double bed together myself. It doesn't squeak or move and overall its a great buy. Would definitely recommend the bed and the company”

Helpful Report

Posted 7 years ago

“Very solid, good quality bed.”

Helpful Report

Posted 7 years ago

“quick, efficient service. Happy with quality of product / ease to build.”

Helpful Report

Posted 7 years ago

The Original Bed Company is rated 4.8 based on 2,297 reviews