The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,295 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi. We ordered a mattress only. Ordering from the website was easy and unproblematic. The arrival of the mattress was quick. I would say though, that the carrier company was not a specialist in delivering a heavy mattress; they had too large a van to come up our drive and the packaging became wet and dirty whilst they trolleyed it up the drive. They did agree to get the mattress upstairs for me - which was good of them - but I got a lot of scrapes on my wallpaper in the process. The mattress itself is very comfortable indeed and I am really happy with its quality and supportiveness.”

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Posted 5 years ago

“Solomon bed looks a stylish, very good quality and doesn’t squeak. Would definitely recommend!”

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Posted 5 years ago

“My new bedstead is lovely and exactly what I wanted for my room, well made, easy to put together and good quality. I knew at the time of ordering there would be a wait (my choice was made to order) and even with Christmas in the middle it was delivered within the time frame, IT WAS ENTIRELY WORTH THE WAIT AND I WOULD HIGHLY RECOMMEND THE ORIGINAL BED COMPANY.”

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Posted 5 years ago

“The second bed I’ve bought from this company. Recommend them every time. Good quality beds. Can’t fault the quality. And service is second to none. I wanted a bed that was still in transit and hadn’t even arrived in the UK. I was kept well informed throughout, and on its arrival, immediately contacted as I had expressed my urgency in receiving it. Highly recommend.”

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Posted 5 years ago

“I love my new bed. The process was easy and seamless, the delivery guys were really helpful. I've only had the bed for a week so it's difficult to know if it will last but so far it's fab.”

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Posted 5 years ago

“Love my sons new bed, fantastic quality bed at a great price, the service was great and delivery was Prompt. 😊”

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Posted 5 years ago

“Super experience from order to delivery. Easy ordering, outstanding notification of delivery and tracking of order. Arrow were fabulous I knew where bed was on the route and delivery drivers were great. Bed easy to build - it’s our second one from your company and we love it - high quality and so comfortable.”

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Posted 5 years ago

“I ordered the bed on line after speaking to someone in the company to check delivery etc. The bed arrived with a week and a half of ordering it. Easy to assemble and looks fabulous!”

The Original Bed Company 5 star review on 30th January 2020

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Posted 5 years ago

“Absolutely love our new super king iron frame. Easy to put up, arrived very quickly & looks beautiful.”

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Posted 5 years ago

“Ordered timolin DB in white lovely bed very strong and well made and good price quick delivery p&p good for coming to Scotland this is my 2nd bed I have purchased and very pleased with both of them would purchase mattresses in future from company as they look top notch quality happy customer thankyou”

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Posted 5 years ago

“Friendly, efficient company, producing good quality beds and mattresses made in the UK. Very happy.”

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Posted 5 years ago

“Brilliant quality and extremely comfortable. A solid bed base with no squeaks when you move. Absolutely fantastic buy!! Would recommend.”

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Posted 5 years ago

“Unfortunately, it has not been an amazing experience, the day of the delivery of the 2 beds I have bought I have got the storage slats for one the two beds longer and then they have posted me the slats a week later but again the slats were wrong.”

Helpful Report

Posted 5 years ago

“The delivery process was timely and efficient. The bed itself looks great and is of a robust, creak-free design. On the design, I thought that the bolts and bolt holes could have been better-placed. It was awkward to assemble. However, overall it is a quality product and good value for money.”

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Posted 5 years ago

“We purchased a Mattress for our daughter for her gorgeous Original Bedstead Company bed. We received a phone call from a very helpful guy, the mattress was delivered within days and is absolutely perfect she is so delighted with it. We were so pleased with the service received.”

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Posted 5 years ago

“Excellent, swift service. The bed was easy to put together, looks great and is reassuringly substantial without compromising on elegance.”

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Posted 5 years ago

“I have just received my second bed from this company. I had a problem trying to organize a delivery time on line, so I phoned the company and they were very helpful and sorted it out immediately. Delivery was efficient, the product very well packed and now it is assembled looks lovely in my spare bedroom. I would recommend this company without hesitation.”

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Posted 5 years ago

“Fantastic bed, sturdy, elegant and beautifully made. We absolutely love it. Straight forward to build. Staff were so helpful and accommodating in helping to arrange the delivery”

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Posted 5 years ago

“Excellent customer service. I had a several questions and they were very helpful and sent a colour sample out for me to review. Bed arrived quickly and had clear instructions for the build. Fantastic quality and prices, would recommend.”

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Posted 5 years ago

“We are delighted with our new bed, Solomon. So much better than we thought it would be. Great quality and great service. Thank you team. Would highly recommend you to anybody. Sweet dreams.”

Helpful Report

Posted 5 years ago

The Original Bed Company is rated 4.8 based on 2,295 reviews