The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,297 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 2nd March 2025

332

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an Olivia double bed in ivory as other reviewers had this one, it was in stock and I found the wide choice otherwise too difficult! Lovely selection at great prices. Delivery would have been even earlier if I'd been paying attention to my emails to get it on the Friday but I missed this slot by an hour so had to wait until the next week. It arrived promptly, great delivery services advising me of progress all the way. Watch out for emails once you order so you don't make this mistake. This bed is strong and well designed - I love the bolts hidden in the ends of the frames (don't panic like I did and think you are missing some bolts they are just cleverly hidden). I built the bed on my own (easy to do with the aid of my toolbox as a prop - good tip from another of your customers thank you). Unfortunately I tripped over the frame when building it, which resulted in a trip to A+E and two stitches to my calf having landed on one of the mouldings that hold the bed slats, but I can certainly vouch for the robustness of the frame! Don't trip over the frame would be my advice - this is a strong bed! My two cats and I are loving my new bed - I enjoy the highest setting so it's like I'm floating on air. When I turn over at night it doesn't creak like other cheaper metal beds. It looks elegant in the ivory colour, I couldn't be happier and I get my stitches out on Friday.”

Helpful Report

Posted 7 years ago

“Excellent service. Delivered when I requested. Great quality good looking iron beds”

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Posted 7 years ago

“Happy with the communication up to the point of delivery, the frame arrived but the mattress had been mis-routed. The delivery guys explained it would be delivered the next day. Bit disappointing as I'd made special arrangements to take the whole delivery on the allocated day. I didn't get any further updates from anyone and had to call the courier direct the next day to get the mattress delivered on a Saturday. Good quality product just needs to improve customer feedback.”

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Posted 7 years ago

“Delivery as promised. Lovely bed, fitted together easily.”

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Posted 7 years ago

“Absolutely delighted with our new Ashley bed in satin white. The ability to vary the height is just what we've been looking for. Very pleased with our order, the service and delivery!”

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Posted 7 years ago

“The bed was delivered on time and very well packaged, so no in transit damage or blemishes. The instructions were mostly clear, and all tools and fixtures required to assemble it were provided. Even though it suggests two people were required to assemble the king-size bed frame, it is possible to assemble by one person. The design of the joints, particularly the beams attaching to the headboard/footboard look a bit clumsy, but overall the design looks good 'in the flesh'. The quality of the metalwork and paint is excellent, and the product represents great value for money.”

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Posted 7 years ago

“The bed I ordered arrived two days later. Assembling the bed was very straightforward and the quality is excellent- it looks beautiful and I am delighted - I would highly recommend this Company. Mrs Waine, Merseyside.”

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Posted 7 years ago

“A very good company to shop at - good service, good advice, good quality”

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Posted 7 years ago

“This is the third iron bed I have bought from this company and each time I have been delighted with the service. The sales people have been very informative, honest and the beds have all been easily assembled. Delivery and tracking was prompt, delivered within 2 days! I would certainly recommend this company .”

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Posted 7 years ago

“Gorgeous bed stunning!!”

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Posted 7 years ago

“Ordering my bed was easy and efficient. Everything went smoothly, including the delivery and self assembly. Would recommend this company without hesitation. Liz”

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Posted 7 years ago

“I am extremely happy with the very good service that I received from the point of ordering to delivery which was efficient and very quick. I am delighted with the bed, it looks great and I will definitely use this Company again.”

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Posted 7 years ago

“Very happy with the service from start to finish. Also the bed is beautiful and of good quality.”

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Posted 7 years ago

“I love the Athena bed frame that we purchased. It's good quality, sturdy and the design is really lovely.”

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Posted 7 years ago

“Easy to order online and great telephone customer service. Beds are very sturdy, yet easy to put together. Great floor clearance so easy to clean underneath and make up. We now have one of the Olivia frames in each of our 5 B&B rooms. Highly recommended.”

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Posted 7 years ago

“Good quality and well made bed, quickly delivered when promised and helpful delivery personnel.”

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Posted 7 years ago

“We were looking for a bed for quick delivery, our original choice was not available so we phoned and spoke to Tony, he was very helpful, offered another bed which was great and we had it here within two days, great choice of bed and mattress, this is now the second bed we have purchased from OBC and we will recommend you to others.”

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Posted 7 years ago

“Fabulous bed, very good quality, nice and sturdy. Surprisingly easy to assemble - I managed to do it all by myself (with the help of a strategically placed chair), and that's a first. Excellent service.”

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Posted 7 years ago

“Quick, prompt service.”

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Posted 7 years ago

“I've now bought two beds from The Original Bedstead Company & both are beautiful, well built & exactly what I was looking for - excellent quality”

Helpful Report

Posted 7 years ago

The Original Bed Company is rated 4.8 based on 2,297 reviews