The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,294 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

Write Your review

Tell us how The Original Bed Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great bed, great service”

Helpful Report

Posted 4 years ago

“Had the option for beds that were in stock asked if I could have it delivered on a certain day Very happy with the service and the bed is lovely very well put together”

Helpful Report

Posted 4 years ago

“Order arrived and was assembled as per instructions no problem.Quality of the items was very good and well made. After a few weeks of "breaking in" we have begun to get the feel of it and look forward to many years of night time comfort.”

Helpful Report

Posted 4 years ago

“The ‘Olivia’....A classic yet timeless design! Fantastic quality, well packaged and super quick shipping!”

The Original Bed Company 5 star review on 24th July 2020

Helpful Report

Posted 4 years ago

“Excellent quality, great service - very pleased”

Helpful Report

Posted 4 years ago

“Lovely bed and very clever under bed drawers. Service was great only compliant I have is that the frame is supposed to be white it is more cream”

Helpful Report

Posted 4 years ago

“The bed exceeded expectations in terms of look and quality build. It was, however, really complicated to put together due to how the bolts and other fittings work. The instructions were also insufficient. I say this as a person who has put together all manner of self-build wardrobes, kitchens, beds, etc so I can't imagine how much difficulty someone who isn't used to doing this sort of thing might have. Yes, the end result is great, but I had to take things apart multiple times to get it right.”

Helpful Report

Posted 4 years ago

“I’ve bought six beds over the years from The OBC - brilliant service and the bed frames are fantastic. Great quality. Got another one arriving in two weeks for my daughter.”

Helpful Report

Posted 4 years ago

“We’re so happy with the beds! We had them made as small singles (2ft6 wide) and we couldn’t be happier with them. Really well made and solid. The customer service was also FANTASTIC.”

Helpful Report

Posted 4 years ago

“Very well made bed, easy to put together”

Helpful Report

Posted 4 years ago

“Excellent beds very good quality. Only issue is the communication from the company, as I felt I had to chase”

Helpful Report

Posted 4 years ago

“Very pleased with the quality of the bed and mattress no issues with delivery, thanks”

Helpful Report

Posted 4 years ago

“Bed is amazing, had it several weeks now and is so comfortable. Always wanted a bed like this and very much lives up to my expectations. Very good quality and Value, love it.”

Helpful Report

Posted 4 years ago

“Beautiful bed, looks amazing so pleased with them both”

Helpful Report

Posted 4 years ago

“Bed is excellent quality service from once excellent. Delivery . The bed arrived on two different days which wasn’t so good as we had got rid of our old bed bed but obviously that was the fault of Tuffnals . Overall very pleased with the bed”

Helpful Report

Posted 4 years ago

“Found the website looking for beds in general. Liked what we saw and the prices were excellent as well. The site was very easy to navigate and to use. After sometime viewing several different beds and the options, we finally choose one. Ordered the bed online in the middle of April. Wait time due to it having to be made, was 10-12 weeks. Bed arrived 12 weeks later and was soon erected and ready for our first nights sleep. Construction was straightforward and relatively easy, but you do need two people to put it up. Just makes it a lot easier to do. Very sturdy and hopefully will last the rest of our lives. The whole process from start to finish was easy and communication via email, was also excellent. A great company to deal with and well recommended.”

The Original Bed Company 5 star review on 23rd July 2020

Helpful Report

Posted 4 years ago

“We got good, responsive service, prompt delivery and a very, very nice bed. Just great all round.”

Helpful Report

Posted 4 years ago

“We bought a king bed for our summer house in the south of France. We received full support from the customer service to organise the delivery to our home and everything went very well. The bed is high quality and beautiful. We had to wait 8 weeks, but it really worth it. We put the bed in a dry-stone hut (called a Borie), very typical of this area of Provence.”

The Original Bed Company 5 star review on 13th July 2020

Helpful Report

Posted 4 years ago

“All Black King Size Cast Iron Hamilton Solo Bed: Pros: Sales; Usual pleasant patter. Delivery; Arrow, Spot on. Price: Think it should be cheaper! Width & Length: Good Height; Choice of 2 Levels. Building Bed Frame; Almost 3 hrs from packaging to built. Optional to paint bed in your chosen colour; £89 (Promised me a small pot of same paint in case of any chipping) : Never received it! Albeit, mine came out deep grey instead of bluish black. Cons: Bed is Not remotely akin to Original Antique. I just got rid of my Broken Antique Cast Iron Double; 120 yrs old Black/Brass. Comparisons: My Old Bed: 4 Posts were thinner; more refind. Had Wheels on ends All Black Mouldings were deep carved and clear. The Head & Foot Boards were much heavier/solid 4 Egg Shaped Brass Finials Building it: Took 10 minutes; Hooking System. Original Bed Company Bed: Cast Iron: Far lighter in weight! Mouldings: Surface only; poor. Bed Posts: Awful! Far too thick/broad, Clumsy looking, just huge! Finials huge too. I screwed my old Antique Egg Shaped Brass Finial on instead of the Balls. My Antique Egg finials looked completely lost on these posts. Gutted! Wooden Slats: No choice; Arched only, not Flat. £200 to replace them too! No Side Rail hooking system: Instead, this bed has black brackets with large shiny silver, not black, screws, which can all be seen if not hidden by a duvet! The footboard and headboard have to have centre metal rods put through them to strengthen the foot and head boards. Unusual! I think that's about it! Mainly Just gutted at being told it was akin to an original when nothing really like it at all! If the 4 Posts were made slimmer it would improve the overall appearance of the bed for sure! Sadly, a Great Disappointment!”

Helpful Report

Posted 4 years ago

“We ordered a bed frame and were really impressed with the quality, price and ease of purchase. Pre-delivery information/communication was clear, delivery arrived at the time specified and delivery team were really helpful in carrying out a socially-distanced delivery. Happy with everything and would not hesitate to recommend.”

Helpful Report

Posted 4 years ago

The Original Bed Company is rated 4.8 based on 2,294 reviews