The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,292 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second to none service and quality! First class communication from start to finish. Would definitely recommend.”

Helpful Report

Posted 4 weeks ago

“Great company, love my new bed and mattres, delivered to my room, easy to put together mattress really good quality and very comfortable, highly recommended”

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Posted 4 weeks ago

“We got the double metal bed, it arrived as advertised within a few a days and the main thing for me is how solidly built the bed is.”

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Posted 4 weeks ago

“Came across this company whilst browsing, so glad we did! Purchased a single bed (pewter) & the Juno cotton mattress for our guest room last year. Delivery company kept us updated en-route with both items being delivered and packaged perfectly. Mattress is so comfortable whilst bed itself is very heavy and sturdy, looks great in the room . So satisfied, that we went on to order the same mattress (double) for another room and will certainly order from here again when the need arises (maybe the Hamilton bed next time!).”

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Posted 4 weeks ago

“The bed we bought from you I have got to say it is the best bed we have ever had”

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Posted 1 month ago

“Hubby & I like our own bed space so we're looking for 2 small double mattresses for our new loft conversion. After trawling around countless bed shops and on-line companies and reading loads of reviews I came across The Original Bed Company, their factory was only an hour away from where we lived so we decided to go and take a look at them. We were immediately impressed by the mattresses, we both like a firm mattress and the one we tried fitted the bill (they also come in medium firm). We opted for the Juno Wool mattresses and ordered them over the phone. Delivery was a prompt 9 days later even though we had been told it may be a little later due to Christmas deliveries. The company who delivered the mattresses (BJS) cheerfully took them 2 stories up to our loft room with no quibble, which was no mean feat as they would have been too heavy and bulky for us to move them. We have slept on the new Juno Wool mattresses for over a month now and can honestly say they are the best mattresses we have had, I suffer with hip/back problems but have had no aches and pains since sleeping on them. Yes, they did have a slight 'wool' smell at first but that soon dissipated. I thoroughly recommend this company and are very happy with our purchase, we would;d definitely buy from them again.”

Helpful Report

Posted 1 month ago

“Outstanding company and quality bed / mattress. Arrived well packaged and very easy to assemble. Looks fantastic. Very comfortable mattress and a testimony to the standards and high quality materials , not forgetting the skilled workmanship in making. Having spent 3 x as much previously, I would definitely purchase from The Original Bed Company again. Highly recommend.”

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Posted 1 month ago

“The help and service you delivered was exceptional. Thankyou. Jane”

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Posted 1 month ago

“Good customer service and delivery , Fab bed ! Thank you .”

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Posted 1 month ago

“Excallent product and speedy delivery.”

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Posted 1 month ago

“I absolutely love my bed! The mattress is perfect too!”

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Posted 1 month ago

“Excellent customer service. Changed my mind with regards the original bed I ordered, order cancelled and refunded without issue. Reordered a different bedframe, it was delivered very well packaged, easy to assemble. Very pleased with my bedframe and would highly recommend”

Helpful Report

Posted 1 month ago

“I had a fantastic experience with this bed company. I went to their lovely showroom before purchasing where they had the exact model I was interested in, and had a detailed, helpful chat with the sales agent. The showroom was gorgeous and really inspiring! Ordering and delivery experience was really easy, and the bed is fantastic - easy to assemble and still looks perfect. I’d highly recommend!”

Helpful Report

Posted 1 month ago

“From the moment I laid eyes on my new iron bed from the Iron Bed Co., I knew I’d found something special. This is not just a bed; it’s a timeless centerpiece that transforms my bedroom into a haven of elegance and comfort. Design: The craftsmanship is impeccable. The ironwork is both pretty and sturdy, with a vintage charm that feels effortlessly modern. The finish is flawless, exuding quality and attention to detail that far exceeds my expectations. Comfort: Paired with a supportive mattress, the bed offers the perfect night's sleep. Despite its robust frame, there’s no creak or wobble—just a serene, silent embrace that makes you look forward to bedtime. Assembly: The Iron Bed Co. makes it as easy as dreaming! Clear instructions, precision-engineered parts, and thoughtful touches like extra tools ensured assembly was a breeze. Durability: This bed is built to last. I have no doubt it will become an heirloom, passed down through generations. It’s rare to find furniture that combines beauty and longevity so seamlessly. Customer Service: The team at the Iron Bed Co. deserves a special mention. From guiding me through the options to ensuring timely delivery, their care and professionalism added to the joy of this purchase. In a world of mass-produced, forgettable furniture, the Iron Bed Co. stands out for its artistry and authenticity.”

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Posted 1 month ago

“very helpful re new base for my bed”

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Posted 1 month ago

“We bought a new bed and mattress and are delighted with them both. The bed was a special order so we knew we would need to wait for it, but it was delivered in the expected timeframe. Very happy all round.”

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Posted 1 month ago

“Great service, quality product at a fair price. Speaking to a real person at all stages is what everyone needs. Thanks again,Chris .”

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Posted 1 month ago

“This is our second OBC bed . The first is so fabulous and all our guests rave about it. This time we went for a super king and it’s just as good (huge improvement from another brand frame) we’ve used the same mattress. Easy to erect just need two people - one to hold and one to turn alum key etc”

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Posted 1 month ago

“Fabulous bed, excellent quality, easy to put together..... very sturdy-absolutely delighted!”

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Posted 2 months ago

“The bed took a bit longer to be delivered than l had anticipated. But once it arrived in the country, it was delivered Immediately by friendly, efficient couriers. Really pleased with the bed. Easy to assemble, good quality frame and excellent mattress.”

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Posted 2 months ago

The Original Bed Company is rated 4.8 based on 2,292 reviews