The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,295 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The actual quality and look of the product is fantastic. We ordered on-line before Christmas and took delivery at the beginning of March. A long wait but worth it. To improve the service, a confirmation email detailing the order and contact details for customer service should be sent at point of order. All I received was a sales receipt with no information on it apart from the total spent, not even the company purchased from, so I had to trust that I had purchased from a legitimate company. We would use this company again now we know the process.”

Helpful Report

Posted 4 years ago

“Very good service. Both bed and mattress fantastic. Bed frame very sturdy. Mattress is very comfortable. My only complaint is the custom colour has peeled off rather easily in places, luckily nowhere on show once constructed. My suggestion would be to supply a little pot of the paint for touching up areas affected.”

Helpful Report

Posted 4 years ago

I am very sorry to hear that this has occurred. Please do send us an email and we can send you some touch up paint in the post. If the paint continues to flake please let us know and we will supply you with a replacement bed. Kind Regards, Original Bed Company

Posted 4 years ago

“Can't fault the service as every effort was made to get the bed and mattress made extra fast. Service at the shop good. Quality although I haven't actually been able to try it yet mattress tried in shop excellent. Two comments: I could not have put it together by myself it is far too heavy. The mattress is deep ( good) but it makes even the lower settings pretty high off the ground and thus dominates the room a bit too much, I would like the lower setting to be about 10cms lower ideally.”

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Posted 4 years ago

“Very pleased with the bed. It looks extremely good in the bedroom - JA”

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Posted 4 years ago

“Ordered the small double black iron bed with drawers and I was very impressed with the quality, it’s very solid and looks beautiful. The Hanging drawers are elegant and Spacious and work smoothly. My daughter is very happy with this new bed!”

The Original Bed Company 5 star review on 3rd March 2020

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Posted 4 years ago

“Whole process from start to finish was easy from ordering online to assembling which was very easy. Good quality bed frame at an excellent price. Highly recommend.”

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Posted 4 years ago

“The packaging for the components for our Ashley bed had been carefully designed to ensure that all parts arrived in excellent condition. The detailed instructions and supplied tools allowed the bed to be assembled without any problems. Overall the bed is handsome, well designed and very sturdy. The special slatted base works effectively. The delivery of the bedstead packages, by a helpful two-man team, was smooth and efficient. The online ordering process was completely straightforward and we are very pleased with our new bed. Christopher”

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Posted 4 years ago

“I bought a Solomon in a small double. A beautiful bed, sturdy and engineered really well. I’m really happy with it.”

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Posted 4 years ago

“One of the slats was rough and a piece of rage wood has cause a hole in a brand new mattress”

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Posted 4 years ago

“I don’t usually bother with reviews but this company exceeded my expectations. The bed was easy to assemble. Each and every component is of great quality and the bed looks lovely. Delivered when expected too!”

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Posted 4 years ago

“Love my new bed!”

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Posted 4 years ago

“Great quality product. Highly recommended!!!”

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Posted 4 years ago

“Wonderful comfortable bed and mattress. Great customer service . Highly recommend this company .”

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Posted 4 years ago

“I ordered the Hamilton super king.I’m so pleased with it.It’s a real showstopper and is very sturdy-no shaking or creaking at all.I’ll post a picture when we have finished decorating.It’s one of our best buys.”

Helpful Report

Posted 4 years ago

“Everything arrived on time very well packaged , so absolutely no marks or damage . Easy to put together but does need 2 people. 10/10 well done So please , and the price and quality just couldn’t beat it. Thank you for my awesome superking bed frame.”

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Posted 4 years ago

“We are absolutely delighted with our new bed. Everything went very smoothly and the challenges of getting the bed and mattresses up the narrow stairs were overcome! I thoroughly recommend this company.”

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Posted 4 years ago

“Excellent service from ordering to delivery. The 2 king size beds I ordered were fantastic value for money strong frame with no Need for any ugly middle support legs like many. I couldn’t recommend highly enough.”

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Posted 4 years ago

“Absolutely thrilled with our Hamilton low foot end bed in super king size. Great service and really well made, will definitely be recommending the Original Bedstead Company!”

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Posted 5 years ago

“Great customer service. Live nearby to where they are made. Went down to see what mattress would best suit a spare room. I chose the Juno Cotton. Within ordering, my mattress was made within a couple of hours and delivered that evening !!! Where would you get that kind of service ! Very comfy and well made too.”

Helpful Report

Posted 5 years ago

“The customer service relating to buying our all-natural mattress was exemplary from start to finish........ .......from the offer of an out-of -hours viewing, to having the special-size mattress made within 4 days, to the prompt delivery on schedule. The use of top quality materials and a price well below comparative products is a rare combination. The traditional ticking looks great on an old bed and the 30cm mattress depth suits too. Lovely feel to this ( incredibly heavy) mattress. What's not to like?”

Helpful Report

Posted 5 years ago

The Original Bed Company is rated 4.8 based on 2,295 reviews