The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,296 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,296 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful both in their shop in Chelsea and customer services on the phone. Highly efficient service and the bed and mattress arrived within the 4 days. Easy to put together, sturdy bedstead and very comfortable mattress. Thank you”

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Posted 5 years ago

“Great bed we brought the Hamilton solo 5'.0" in satin white very pleased with how it was packed and very easy to Assemble and it looks great”

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Posted 5 years ago

“Brilliant service to Ireland just hope Brexit doesn't change this !”

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Posted 5 years ago

“Initially ordered an iron bed for my boyfriend, it was such great quality I’ve now just purchased one for myself! Can’t wait for it to arrive. Great company to deal with too, very nice & helpful would fully recommend to anyone wishing to purchase a high quality bed”

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Posted 5 years ago

“Exceptional service and product. Absolutely delighted with the quality of the bed I received and the customer service.”

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Posted 5 years ago

“The bed was easy enough for me to assemble by myself. It took 1 1/2 hrs with a break. The bed is solid and well made. Much better quality than the cheaper double bed I previously had. With the super king we have a much better sleep. Great company 😁 website is easy to use and delivery was no problem either.”

The Original Bed Company 5 star review on 5th June 2019

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Posted 5 years ago

“Excellent service, easy and quick. Great communication from delivery drivers. Would highly recommend and will use again.”

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Posted 5 years ago

“Matthew went beyond service for us, and has helped us more than he will ever know. Thank you so much.”

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Posted 5 years ago

“Single bed was relatively easy to assemble. Seems sturdy and well made.”

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Posted 5 years ago

“We are very happy with our experience with The Original Bedstead Company. They were most helpful when phoning, visiting the showroom and post sales when we had a slight issue. Our bed looks great and is good value for a quality item.”

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Posted 5 years ago

“Bed and mattress ordered 29.03.19 with 6-8 week delivery period. Due 10-24 May 2019. Now on 9 weeks and still not here. Been given 2 delivery slots a day apart and both were cancelled by courier Arrow XL during the time slot I had been given. So have taken time off work for no reason. Only contact is by text message confirming slot then cancelling. Cannot get through to Arrow XL on web chat or answering phones which go on and on with a 0333 charge number. I waited 16 mins before giving up. Emails to Original Bedstead go unanswered and have left 3 voice messages today on their various numbers and no-one has rung me back. Paid a LOT of money for a bed and mattress and wish I had just gone to John Lewis......”

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Posted 5 years ago

“The bed is extremely well made and looks gorgeous. It was well packed with clear instruction for assembly and the delivery drivers/company kept me up to date on timings and were very polite. Thank you .”

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Posted 5 years ago

“Very happy with the iron bed we ordered. This is the second time I have purchased from this company. The product comes so well packaged and the quality is really good. The only thing I would change, is sooner delivery think we waited 8 weeks, and we were advised this when we ordered, but this still did not deter me from ordering, would just be nice if it had been sooner, worth the wait.”

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Posted 5 years ago

“Chosen for it's extra height setting the metal bed frame is fantastic. Very well made and sturdy when assembled unlike many cheaper beds which look similar. Nice detailing on the frame. Good servive, was kept informed about dispatch date and delivery. Arrived exactly at time arranged I couldnt be happier”

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Posted 5 years ago

“All aspects of my purchase were excellent and went extremely smoothly, from the ordering and advice given, the delivery, with several updates informing me of progress, the care taken in wrapping the bed, so it arrived in perfect condition and the bed itself. I LOVE IT. I even managed to put it together myself without too much trouble. I bought the OLIVIA double and it's lovely: well made with the best mattress I have ever had. I just love being in it! I thoroughly recommend the Original Bed Company without any hesitation.”

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Posted 5 years ago

“We are pleased with the finished bed and how it looks although have yet to sleep on it. However having spent the afternoon trying to assemble the bed and drawers we were not impressed with the instruction manual which was not clear at all, especially for the drawers. The diagrams don't show you close ups when putting bolts together and for the drawers it was photos rather than diagrams which are very difficult to interpret. Also the drawers are rather flimsy, they just hook onto the frame, and are not part of the bed and so we wish we hadn't bothered with them.”

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Posted 5 years ago

“Very pleased with the bedstead I bought and from ordering to delivery only took three days,great!”

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Posted 5 years ago

“Excellent service,everything went as planned and comfortable bed..”

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Posted 5 years ago

“I ordered the Hamilton bed frame and cotton jute mattress - although it took overs 3 months to arrive ( made to order) the wait was worth every second! Million times better than ‘reconditioned’, which had been my consideration for the previous few months - researching websites and eBay. I climb into bed every night and enjoy a huge sense of welcoming comfort and style. Love love love it! Thank you.”

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Posted 5 years ago

“Jamyang at your Chelsea shop was extremely helpful with my decision which frame and mattress to get. The arrangement to get the mattress earlier was so very helpful as I did not have a bed for 8 weeks while the frame was being hand made. He was also very quick to sort out the delivery process and to confirm whenever it was necessary. The bed is very smart and very comfortable. Many thanks to Jamyang.”

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Posted 5 years ago

The Original Bed Company is rated 4.8 based on 2,296 reviews