The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,346 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 17th April 2025

348

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent bed, very sturdy, does not wobble.”

Helpful Report

Posted 10 months ago

“The bed and the mattress are superb. We were told that a kingsize bed would be "life-changing" and scoffed. It hasn't been life-changing, but we are sleeping more comfortably in the stylish, non-creaky bed with a retro, very deep mattress.”

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Posted 10 months ago

“Really beautiful I’m very happy with my purchase”

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Posted 10 months ago

“Lovely bed frame ,great quality- very happy with purchase, and communication whilst waiting for delivery- would buy from again”

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Posted 10 months ago

“My bed is classically beautiful. It was delivered on time and the instructions were clear and easy to follow. I love it, thanks! I would definitely encourage anyone to buy one of these!”

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Posted 10 months ago

“Beautiful bed and handmade mattress. Not our first from The Original Bed Company. Great sleep on a luxurious mattress.”

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Posted 10 months ago

“This is my second bed purchased from the OBC. I’m reluctantly giving up my king size Tulsk bedstead as I need to downsize. I opted for the Edwardian small double, both are in the glossy ivory. Excellent quality, very sturdy and very reasonably priced. As my second bed was a lot smaller I was able to put it together myself! I also purchased the Juno mattress (cotton) which has made me realise how soft my other mattress is. I was a bit worried to start with that it was a bit too firm but the more I sleep on it, the more comfortable it gets. Great customer service, I managed to throw away a support bar with the bed packaging and following a quick email a new one was sent, free of charge. I can wholeheartedly recommend this company and its products, you won’t be disappointed.”

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Posted 10 months ago

“Great quality products and service”

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Posted 10 months ago

“I ordered the cashmere pocket sprung Juno mattress and it was promptly delivered a few days later. It was very comfortable, the perfect firmness and quality that I was seeking. Unfortunately, for whatever reason, I was suffering from overheating with this mattress. I am naturally a hot sleeper and so avoid memory foam mattresses at all costs. I pursued the problem over a week trying different bed sheets etc. The problem remained so I contacted the Original Bed Company and explained my problem. It is certainly unusual but we both agreed that I could return the mattress immediately and try the silk mattress instead. If this replacement didn't work out, then I would get a full refund. The swapping of the mattresses took place over one week and I had the new mattress to try. This time, the mattress was as near perfect as I would have hoped. It is still a mystery why I had a problem with the cashmere mattress. Perhaps there is a filling in this mattress which was causing an adverse reaction. My research shows that this is not a comon event. The Orginal Bed company arranged the swap of the mattreses at absolutely no extra cost to me. Indeed I got the full difference of the cheaper silk mattress returned to me. I know that with other companies, there are all sorts of restrictions and rules about their refund/swapping policies. With the Orginal Bed Company, they couldn't have been more supportinver of my problem. I'm now a very happy sleeper!”

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Posted 10 months ago

“Had two beds and mattresses. Both beds and mattresses are just quality and exceeded my expectations. However delivery was another matter. I paid for room of my choice. Delivery guys made every excuse to just leave it downstairs saying the plastic covering to the mattress was dusty and they didn’t want to mark the walls. I insisted they take the bed upstairs to be met with it won’t fit. I live on my own and ended up taking the bed upstairs myself which was not difficult. I did ring the Original Bed Company but they were far from interested”

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Posted 10 months ago

“I have to say I was a bit reluctant to purchase a metal bed frame but WOW 🤩 it’s not just beautiful to look at but strong and sturdy. I’d definitely recommend this company. 100% a happy customer.”

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Posted 10 months ago

“Well what can I say about this company apart from absolutely brilliant. From choosing our bed to ordering our bed to our delivery was so easy. The choices in beds that this company has is excellent the quality is excellent too and I would highly recommend this company.”

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Posted 10 months ago

“I am really pleased with my bed. Lovely design and good quality. I am thinking of ordering another one.”

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Posted 10 months ago

“Bought the Juno silk mattress for our 5ft bed. Great service from OBC, delivered as expected without delay. Mattress is very comfortable to sleep on and is of very good quality. Wanted a natural wood bed which OBC don’t do so bought that from elsewhere but can’t fault the mattress at all and will use this company again.”

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Posted 10 months ago

“Great purchase - delighted. All initial contact was very helpful including sending samples of the metal bed finishes. Straightforward purchase and my choice of future delivery date was honoured. The bed is great (Solomon low foot end), looks brilliant and is excellent solid quality. No creaks or squeaks. My only slight comment is that there is no way I could have built this on my own despite being sent an excellent instruction video - because it's such solid quality it's pretty heavy and it took two reasonably fit strong women to assemble it. Overall really pleased with it and the Original Bed Company.”

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Posted 10 months ago

“Excellent service, great quality bed, looks fantastic and very sturdy. Overall very pleased!”

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Posted 10 months ago

“I bought the Cashmere king-size mattress and have been sleeping on it for about a month now, it is the most comfortable mattress I've ever had (I have a thin wool topper and a wool mattress protector on top), and in comparison to other a natural fibre/wool mattresses it was by far the cheapest I found yet the quality is exceptional! I would highly recommend it.”

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Posted 10 months ago

“A clever straight forward construction which when assembled provides a fine looking and robust bedstead, with a very comfortable and supportive mattress.”

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Posted 10 months ago

“Wow … super service quality and price”

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Posted 10 months ago

“Very poor communication about the expected delivery date of my bed. I had to make contact several times and I got poor, sometimes rude responses. The bed itself isn’t quite the quality I had hoped it would be but it is ok.”

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Posted 10 months ago

The Original Bed Company is rated 4.8 based on 2,346 reviews