The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,297 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

Write Your review

Tell us how The Original Bed Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Original Bed Company 5 star review on 2nd March 2025

332

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with the new bed, excellent value for money, relatively easy to assemble (the assembly booklets were not quite 100% but good enough not to cause to much hassle)....only hiccup was once we put the mattress and pillows on the design on the headboard end is hidden- hadn't thought about this when ordering!”

Helpful Report

Posted 6 years ago

“My Selkirk bedstead arrived last Friday and my son and his friend put it together for me. It was delivered very efficiently and within the time window promised. The bedstead was extremely carefully packaged and, when unpacked, we found it in excellent condition. It was relatively easy to assemble. I am really pleased with it. It looks most attractive and is very solidly built.”

Helpful Report

Posted 6 years ago

“Lovely bed. Delivered on time. One of the bolts did not line up properly and could not be fitted fully is my only complaint.”

Helpful Report

Posted 6 years ago

“Excellent condition and quick delivery”

Helpful Report

Posted 6 years ago

“I bought a Selkirk Chromo in king size, and was extremely impressed with the quality of the bedstead once it was delivered. The bed frame is incredibly heavy, and constructed very well - I think it will certainly last me my lifetime! I love the fact that it has two height options for your mattress as I have multiple health issues, and being in a “higher up bed” suits my needs perfectly. The bed was pretty straightforward to put together by myself, although I did struggle to attach the rod (which keeps the curved chrome rail attached to the head/footboard), and gave up altogether with trying to do the one for the footboard, as there was an obstruction in the centre tube preventing the rod from being inserted fully. I simply cobbled together a way for the rail to be held in place, although not as securely as it would be if the rod was inserted as supposed. All in all, I would highly recommend The Original Bedstead Company despite the difficulties I had with the rod issue! One thing The Original Bedstead Company may like to look at, is altering their preferred Couriers...ArrowXL were completely shambolic from start to finish, and only for the fact that Malcolm at The Original Bedstead Company was SO helpful in the issues I had with the couriers, I would have totally lost my temper. Well done OBC in both excellent customer service skills and manufacturing beautifully made, high quality bedsteads!”

The Original Bed Company 5 star review on 29th November 2018

Helpful Report

Posted 6 years ago

“Very pleased with my bed, easy to put together, and very well made. Would recommend this company.”

Helpful Report

Posted 6 years ago

“Not often i write reviews but I have to say I am very impressed with the quality of the bed. Very strong, heavy duty fittings, extremely well made. It will last a lifetime plus! Very prompt service and delivery,”

Helpful Report

Posted 6 years ago

“Initially we purchased a single Edwardian bed frame as a tester bed for our guest house in Blackpool. We were so impressed with both the bed itself and the servce we received from The Original Bedstead Co, that we went ahead and purchased four double frames and four more single frames all "Edwardian" in satin black finish. The frames come well packaged and are easy to assemble in minutes. They have transformed our guest rooms and look perfect!!. Very very happy (wish we had more rooms to put more of your fabulous beds in!!) Thankyou.”

Helpful Report

Posted 6 years ago

“Absolutely beautiful and first class! We are delighted with our new bedstead. It's very well made and sturdy. We had to wait a little longer for the bronze patina finish but it was well worth the wait. Excellent delivery service also.”

The Original Bed Company 5 star review on 26th November 2018

Helpful Report

Posted 6 years ago

“From order to delivery was 2 weeks including painting the bedstead our chosen colour. Arrived within the time allocated and was very well packaged. Wd couldn’t find all the bolts but customer services were most helpful and they explained where they were hidden! The bed was easy to put together no we are very pleased with it and would definitely buy another bed from this company. Tanya and Jamil have been most helpful throughout.”

Helpful Report

Posted 6 years ago

“Very pleased with the style and quality of the 2 single beds purchased. Customer service very good with speedy efficient delivery.”

Helpful Report

Posted 6 years ago

“Amazingly efficient delivery- very convenient choice of days and times, 2 hour time slot texted the day before & easy to track progress on the day. Only thing to remember is you can't be needing the bed in a hurry- took approx 6 weeks from order to time frame for delivery. Having said that, would definitely use again.”

Helpful Report

Posted 6 years ago

“Ordering was a simple process, the delivery was prompt and the delivery guys polite, helpful and professional. They took the bed frame to its second floor home which was extremely helpful. The frame was simple to put together and the brass fittings delightfully chunky. We had been concerned that they might be cheap materials but quite the contrary. We are delighted with this bed frame and would have no hesitation in recommending the Original Bedstead Company.”

The Original Bed Company 5 star review on 22nd November 2018

Helpful Report

Posted 6 years ago

“Well made bedstead/mattress-great quality. Ordering process and delivery arrangements were easy and it was delivered exactly at the time and date arranged. Excellent thankyou.”

Helpful Report

Posted 6 years ago

“Bed arrived as promised but without the finials and head rails. Matt was amazingly helpful and had replacement chrome ones sent the next day until the pewter ones arrive from the manufacturer in a couple of weeks. The bed itself is great quality and easy to assemble but the instructions could be clearer, especially for the cast iron beds. Would have given 5 stars if the bed had been complete but the after sales care was second to none and would buy from this company again.”

Helpful Report

Posted 6 years ago

“Ordered an Olivia Double in Satin Black. A very good product, with excellent service and communication. Thanks.”

Helpful Report

Posted 6 years ago

“Have one already. Needed another for my daugter's room. Delivery was good and the bed easy to assemble. Very pleased with result, just what I wanted. Good quality and looks amazing.”

Helpful Report

Posted 6 years ago

“1st class customer service over the phone, bed was delivered on the day quoted. Good product and easy to assemble”

Helpful Report

Posted 6 years ago

“A bed base of quality and very easily assembled. From order to delivery excellent customer services- a welcome change!”

Helpful Report

Posted 6 years ago

“Sturdy bed and looks really good. Easy to put together too!”

Helpful Report

Posted 6 years ago

The Original Bed Company is rated 4.8 based on 2,297 reviews