The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,292 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a fabulous bed. Full stop. We ordered a super king Juno cashmere mattress with Hamilton Solo bed frame in black. There was a few week’s delay in delivery, but no problem as we needed time to move out the old Iron Bed Company frame into the guest room. The mattress and frame were delivered by two gents to our bedroom. Great job. Assembly instructions were provided. These were ok, but not up to IKEA simplicity levels. In fact the final attachment of the top head and foot rails could not be completed in the order defined. I have raised this with OBC & I hope they update the instructions. A super king mattress is 80Kg ! This makes turning & rotation very difficult. The biggest complaint for me is the quality/finishing of the slats the mattress rests on. They are NOT smooth or varnish (unlike our 25 year old Iron Bed Company bed frame. This means you get splinters off the slats. And it is difficult to slide the mattress on them. Splinters get into the mattress. OBC must do a better finishing job. I will have to hand smooth each slat and varnish it. So the reason for the 5* rating is the quality of the frame, the build and fining the mattress. And the mattress has no man made materials - they are all natural. Excellent nights sleep. Highly recommended”

The Original Bed Company 5 star review on 19th April 2023

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Posted 1 year ago

“Very pleased with the quality of the bed. Prompt delivery and well packed.”

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Posted 1 year ago

“Very impressed with my bed - very prompt delivery (even though I live in Northern Ireland). It is beautifully made and easy to build- also love the quality and will definitely purchase from the original bed company again”

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Posted 1 year ago

“Very happy with my bed & the company were very efficient. I would definitely recommend this product.”

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Posted 1 year ago

“Ordered king size mattress for our spare room. Recommended by a friend. Guests have said how comfy it is. Great value and service from the company. Would order again.”

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Posted 1 year ago

“Lovely bed. Good quality and prompt delivery. Took us a while to assemble but we're unfit and in our 60's, however, assembly was straightforward although we couldn't get one part to fit. Overall, very pleased, it will last us out. Well worth the money in our opinion.”

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Posted 1 year ago

“We love our beautiful new bed which was fantastic value for money.”

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Posted 1 year ago

“Great bed. Very well built and sturdy.Easy to put together. Great service.”

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Posted 1 year ago

“I ordered the Hamilton Bed a few months ago and I can say it's the loveliest bed I've owned. Sturdy, well made and so beautiful, it was worth the wait! I love the fact that I could choose the height setting and the antique styling of this bed is true to era, perfect for Vintage loving me! This will be my bed for life!”

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Posted 1 year ago

“Good value and a quality bed, much admired”

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Posted 1 year ago

“Totally in love with my new bed frame Tulsk from the OBD, great design and quality, feel this will last. Looks great in my Victorian themed spare room, just need to finish decorating. Was easy to put together with the help of my brother arrived on time and well packaged, thankyou .”

The Original Bed Company 5 star review on 3rd April 2023

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Posted 1 year ago

“I ordered a European size Hamilton low end with cashmere mattress. The service was excellent from start right through to delivery. I had particular circumstances which OBC were very happy to work with. Bed assembly was easy. The mattress is wonderful - been sleeping on it for a week. The whole bed is a very lovely thing to look at My husband is very happy too!”

The Original Bed Company 5 star review on 2nd April 2023

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Posted 1 year ago

“professional service throughout. quality product representing VFM”

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Posted 1 year ago

“Very easy to deal with. Beds came within the specified date and great communication for delivery. Beds are beautiful. We are really happy with them. They fit perfectly into our shepherds hut and have had many compliments.”

The Original Bed Company 5 star review on 1st April 2023

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Posted 1 year ago

“We are really pleased with our Ashley Super King bed (black). We also bought the Juno Silk mattress which is really comfortable. The quality of the bed & mattress seems high especially for the price. Service was great throughout the process and was delivered within 1 week!! I didn’t envy the delivery guys getting the super king mattress up our staircase 😓 I even went to the showroom in London which helped to make a decision about which style of bed to choose. Easy to assemble but needed two of us! We would definitely use The Original Bed Company again in the future.”

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Posted 1 year ago

“Loving our bed thank you. Sturdy and good value for money.”

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Posted 1 year ago

“great communication with the company, prompt replies to queries and really helpful. very happy with the bed and mattress we ordered!”

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Posted 1 year ago

“The bed itself is beautiful and delivery was fantastic but I am disappointed that nobody responded to my email as bed is very creaky!”

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Posted 1 year ago

“Fantastic quality bedframe at an amazing price. I am really happy with my purchase.”

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Posted 1 year ago

“This is a good company to deal with and the customer service is excellent. Unfortunately, the workmanship of the mattress I received on the 100 nights trial was somewhat less than top quality and it was for that reason that I sadly decided to return the item.”

Helpful Report

Posted 1 year ago

The Original Bed Company is rated 4.8 based on 2,292 reviews