The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,292 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

Write Your review

Tell us how The Original Bed Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, well packed. Bed is just as shown on internet. Very happy with condition and overall look of the bed.”

Helpful Report

Posted 4 years ago

“I ordered 2 beds from the original bedstead company and as my home country was not listed on their homepage we had to do everything via email and/ or phone. They were very cooperative and everything worked out just perfect. To the beds themselves: they are of a high quality and I would order them again... they are beautiful and functional.”

Helpful Report

Posted 4 years ago

“The bed is simply gorgeous. It is of very high quality and was very easy to put together. It looks fantastic in my bedroom and my family all want similar beds now. The service was great and the delivery was also prompt”

Helpful Report

Posted 4 years ago

“Delighted with our bed, beautiful to look at and exceptional quality. We also purchased a mattress which is a fabulous finish. The whole purchase was delivered when stated. No complaints only compliments.”

Helpful Report

Posted 4 years ago

“Delivery spot on, good quality bed frame and easy to put up. Looks really good and should be impervious to our cats claws!!”

Helpful Report

Posted 4 years ago

“The bed was as described in the picture. It was easy to assemble. It looks great in our new bedroom. Overall very pleased.”

Helpful Report

Posted 4 years ago

“The bed arrived when it was supposed to, nice bed easy to put together with two people, but I only give three stars because of the poor customer service the impression I got got was they didn’t seem bothered if they got my order or not.”

Helpful Report

Posted 4 years ago

Dear Denise, Thank you for sharing your experience with us and we are glad that you’re pleased with the bed you ordered. Unfortunately we found out that your email address provided for the order wasn't correct, therefore, our order system failed to respond correctly. Please accept our sincere apologies for any inconvenience this has caused. With Best wishes, The Original Bed Company

Posted 4 years ago

“I ordered a Brest custom upholstered bed and a Fuji wooden bed. Both are of outstanding quality and very sturdy especially the Brest iron bed which is the best made iron bed I have ever assembled. I am delighted. Delivery was delayed because our new house was affected by Covid.”

Helpful Report

Posted 4 years ago

“Just received my bed, delivery service was very good, 3 hour time slot with tracking and phone call from the delivery team advising when they were close. The bed looks lovely, is very sturdy (needed two people to assemble) and was packaged securely. Very happy with my purchase.”

Helpful Report

Posted 4 years ago

“Excellent customer service!! I misplaced bolts for a bed during house move and contacted customer service to enquire about replacement parts. They responded to my email immediately and where very helpful, and have provided me with the spare parts I require at no cost.”

Helpful Report

Posted 4 years ago

“We are delighted with our purchase which is both beautiful to look at and wonderfully comfortable to sleep in. The construction took a while as getting everything square proved a little challenging but it was really worth it.”

Helpful Report

Posted 4 years ago

“Very good customer service. We had a problem with a bed we bought from them about 8 years ago. Spoke to one of their customer service people who was very helpful and efficient and solved our problem very quickly (and at very good value). Would thoroughly recommend these guys.”

Helpful Report

Posted 4 years ago

“I found The Original Bedstead Company online when I was searching for a low end metal bed frame. Their website was extremely easy to use and after placing my order I was very pleased to receive an excellent product in a few short weeks. The delivery packing was second to none. The bed was easily and quickly assembled, it looks fantastic, and I can't fault it. Thank you!”

Helpful Report

Posted 4 years ago

“Very good metal bed carnt fault it.Had to wait fifteen weeks for delivery.”

Helpful Report

Posted 4 years ago

“Great service, the bed arrived quickly and ontime. It was simple to assemble, with easy to understand instructions. My grandmother who stayed with us shortly afterwards said it was the most comfortable bed she'd ever slept in. Thank you”

Helpful Report

Posted 4 years ago

“The most perfect bed I have ever had. Excellent quality simple and reliable construction easy assembly. And it is also very important that the bed was delivered to Lithuania for an additional fee right up to the door of my country homestead, which other sellers cannot provide. Highly recommend. Buying from Original Bedstead Company is definitely worth it for international buyers as well.”

Helpful Report

Posted 4 years ago

“Excellent service all around. I ordered a bed in a particular colour but had a change of heart once it arrived. I reached out by email and an exchange was arranged immediately at no additional cost which was greatly appreciated. I'm living in Ireland and the delivery took only a handful of days, arriving even sooner than the estimate listed on the website. The bed itself is beautiful, and considerably sturdier than I expected. Unlike almost every other bed I've encountered, it doesn't wobble or creak, even when forcibly shaken. It is absolutely rock solid. Something that is worth being aware of when choosing a finish is that the beds appear duller pictured on the website than they do in person. By this I mean that they have more of a shine in person. The white and ivory colours in particular appear almost matt on the website, whereas in person even the satin finish has more of a glossy appearance than this. I believe this could be due to the environment in which they were photographed or the lighting conditions. It is subtle but worth considering.”

Helpful Report

Posted 4 years ago

“Love my upholstered iron bed. It was tricky to find what I was looking for and I was pleasantly surprised by finding the OBC. The under bed storage are perfect without making the bed bulky like ottoman styles. They sent fabric samples to help me make my decision. Placing the order was easy over the phone. After my bed arrived I decided a slightly bigger headboard would suit the bedroom better and I was able to get one ordered. Hopefully I'll love this alteration when it arrives!”

Helpful Report

Posted 4 years ago

“Having been badly let down by another company that failed to deliver my bed, I found myself bed less in the middle of lockdown! However, I re-started my search and then realised this was serendipity - I fell in love with the beds from The Original Bedstead Company. I phoned through, had a chat and placed an order. All went smoothly, my bedstead and mattress were duly delivered and I am delighted! Set it up too high at first, but easy to lower. Find it much easier to make the bed as higher than a divan, lovely to sleep in - added a topper to the mattress as I do enjoy the softness. The bed looks perfect in my newly decorated room and is completely stable - I love climbing in every night and enjoy a better sleep than I have in years! Nice company - superb beds!”

The Original Bed Company 5 star review on 5th August 2020

Helpful Report

Posted 4 years ago

“First class service, quality is amazing.”

Helpful Report

Posted 4 years ago

The Original Bed Company is rated 4.8 based on 2,292 reviews