The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,292 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed frame is really lovely. Very heavy duty frame and everyone comments on how good it looks. It's not the easiest to put together and the middle metal bar sometimes falls down from the frame. Not sure how else to put it in. The side bar was bent on delivery (from seeing the box it had obviously been dropped at some stage) but the bed frame company immediately sent out a replacement part with absolutely no quibbles at all.”

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Posted 2 years ago

“Really solid and comfortable bed and mattress. Arrived even quicker than expected and looks great in my bedroom.”

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Posted 2 years ago

“I am so pleased with my Solomon bedstead, this is my second purcase, i previously ordered the Timolin design for my other room with a mattress. The bedstead is so sturdy and does not make any creaking noises when you move, infact it dosen't move at all. I did put this bed together myself, it was a bit of a balancing act being a double bu the instructions are so straight forward and not loads of nuts and bolts, i would say half an hour with 2 people. Great company, great packaging and delivered on time. Couldn't ask for more. Sandra.”

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Posted 2 years ago

“Can’t fault and extremely good value. Excellent communications too.”

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Posted 2 years ago

“The quality of the bed is second to none. I had a small issue with some of the parts and it was easily rectified due to their superb Customer Service and timely response. The bed is elegant and robust. The price is very reasonable for such a beautifully constructed product. Far better than the cheaper versions that you see in the superstores. I would highly recommend purchasing from such a reliable and Customer focussed company.”

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Posted 2 years ago

“Bed Frame was delivered very quickly. The Frame is high quality and very strong. I would definitely recommend buying a frame from your company to friends and family.”

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Posted 2 years ago

“Beds delivery on date requested. Easy to assemble however you do need 2 people at certain stages. Very well make and sturdy - would recommend!!”

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Posted 2 years ago

“Very happy with our bed and the delivery. It was easy to assemble and is very sturdy.”

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Posted 2 years ago

“Beautiful affordable bed!”

The Original Bed Company 5 star review on 24th December 2022

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Posted 2 years ago

“Very happy. When we put the bed together we had a slight problem. We rang the help line and they helped us sort it out”

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Posted 2 years ago

“We have bought X3 OBC iron and brass beds in recent times , and are delighted with the quality and style of the beds . They are a delight to look at and very sturdy , and when matched with a high quality matress offer a great night's sleep . There was a small issue regarding the drilling of one of the bed base frame holes - but OBC quickly sorted this out for us , so no big problem . We would certainly recommend Corby based OBC , and will return again if / when we need another bed .”

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Posted 2 years ago

“Bed fine, delivery catastrophic. No consultation or prior notification. If I hadn't called to chase, the bed would have been left on the doorstep or the delivery failed for a fortnight as we were about to go on holiday.”

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Posted 2 years ago

Hi, Thank you for your review of our product and service. I'm pleased to see you have no issues with your bed. I do apologise for your experience with delivery. Our courier partners usually do send out multiple messages before attempting delivery and do not typically deliver without your express consent. We will of course work with our courier partners to improve the service our customers get. Do email us if you have any further issues.

Posted 2 years ago

“I love my new bed and mattress. Everything about this order was handled professionally. Ordering was easy, delivery was within just a week or so. The people making the delivery were professional and courteous. The bed is of great quality and the mattress is superb, I highly recommend this company for your new bed.”

Helpful Report

Posted 2 years ago

“I had been struggling to find what I consider to be a well made bed for my child, from the likes of M&S/John Lewis. Either they were ridiculously expensive or of poor quality for a lower budget. I spent hours trawling the internet until I stumbled upon the OBC. I really liked that they had a wide range of metal/brass bed frames and that they can even spray the frame in a colour of your choosing, if you don’t like the standard colours. I was a bit worried in ordering from the internet and from a company that’s relatively unknown, but I decided to take the plunge and was really glad that I did! The order and payment process was a cinch, and I took delivery of the bed a few days later. It arrived well packaged and was delivered into my home with care. The bed was easy to assemble and was everything in had expected it to be. I’m that impressed that I’m now looking at buying a new bed for myself from the OBC!”

Helpful Report

Posted 2 years ago

“When looking for a bed frame I initially searched on the more “mainstream” webpages thinking that I would be able to get something cheaper. When I found the Original Bed company , I was surprised and pleased to be able to purchase what turned out to be a fab iron bed frame , of great quality and actually worked out cheaper than like for like elsewhere. I got the drawers which I made difficult for myself to fit but once I got the hang of how to attach then all was well. The bed looks great, supports a large king size mattress well , is of great quality and delivery was also great. They let me know from purchase to arrival date with plenty of options to pick a time to suit. Definitely recommend the company, their service and beds .”

Helpful Report

Posted 2 years ago

“Really great service especially as I decided to change the order mid way through. Both people I engaged with were really helpful. Brilliant service and a well made product. A perfect combination.”

The Original Bed Company 5 star review on 23rd December 2022

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Posted 2 years ago

“Great company and well-made, old-fashioned style mattress with no foam in sight! We chose the Juno Cotton. Although we went for the firm tension, we ultimately found that we would've liked it to be firmer and it wasn't really for us. I would call it Medium really. Otherwise couldn't fault it. The wool & cotton layers inside were so lovely and it's double-sided so will go the distance I think. Would recommend.”

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Posted 2 years ago

“Excellent service and delivery and a fabulous product. Very happy with my purchase!”

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Posted 2 years ago

“Very good.”

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Posted 2 years ago

“Excellent communication and prompt, efficient service. Bought on line on the basis of having slept on one of their mattresses in a holiday cottage. It is on the firm side but that is our preference and we are delighted with it. Beautifully made and giving us excellent nights sleeping. Would not hesitate to recommend to anyone.”

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Posted 2 years ago

The Original Bed Company is rated 4.8 based on 2,292 reviews