The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,296 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,296 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed and great quality”

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Posted 6 years ago

“Excellent service . Ordered and arrived 3 days later ! Love the bed !”

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Posted 6 years ago

“I am delighted with my bed. It looks really lovely and is sturdy and well made. It came with easy instructions on putting it together and I couldn’t be happier with it. Thank you.”

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Posted 6 years ago

“Delighted with my Olivia iron bed. Beautifully made. Excellent OBC website - very clear information. Friendly and helpful staff at your London Kings Road store. Prompt and smooth delivery (7days after ordering and brought right to the bedroom) and put together by neighbour and friend in less than 1hour. Some slats a little rough on edges but easily sanded. Only regret I didn't order one of your mattresses - in retrospect your prices are very competitive - but I love my bed!”

The Original Bed Company 5 star review on 15th February 2019

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Posted 6 years ago

“Beautiful bed, great quality. Highly recommend service and product”

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Posted 6 years ago

“Booked a delivery and a day off work advised delivery would be between 13.30 & 15.30 only to then be told it would not arrive until 19.30. Having spoken to both the delivery company and retailer neather wished to take responsibility and advised if I wasn't in for the delivery to book another date.”

Helpful Report

Posted 6 years ago

Hi Steve, Many thanks for your review and apologies that your item will be delivered late. On phoning us we stated that we would need to liaise with our delivery company to get an understanding of why the delivery was late, which we did as soon as you got off the phone to us, ten minutes before you left the review. Sorry if you felt that this was not taking responsibility, we simply couldn't tell you why the item was late or provide a solution without speaking to the delivery company first. We have now learnt that the vehicle carrying your bedstead broke down, so they sent a new vehicle to load the undelivered goods onto, to ensure that customer's weren't let down. All customers were then contacted to advise a new delivery time, with the driver working out of hours to ensure they get done. I completely understand your frustration. However, I hope that on receiving your bed you will begin to feel that neither the product, nor the service received after the delivery vehicle breakdown were one star experiences. Best wishes, The Original Bed Company

Posted 6 years ago

“Great selection Easy ordering Delivered on time Delighted buyer!”

The Original Bed Company 5 star review on 13th February 2019

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Posted 6 years ago

“Selkirk Ivory/Brass, King. - This is the 6th. OBC bed that I have bought. As always, the quality is excellent and it really feels solid. The design has changed slightly and the new model is easier to assemble, with a long stud going through the bed ends. The hole alignment for assembly was perfect. Another fantastic bed. The ordering process and online communication was flawless and the bed was delivered exactly when requested. This is an excellent company producing very good quality products.”

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Posted 6 years ago

“Excellent Service and product. Will definitely use this company again.”

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Posted 6 years ago

“Please re-email me this online review method after the 20 th of February because my fabulous item has had its delivery date postponed. I do acknowledge this is advance: even prior to delivery every aspect of the Bedstead Company's contribution upholds an impeccable respect for business management, product quality and customer service. Thank you.”

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Posted 6 years ago

“Great value and quick delivery. Highly recommended!”

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Posted 6 years ago

“A very nice looking bed. Ordering and delivery were very efficient. It was a bit of a fiddle to put together, but now it’s up it looks great.”

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Posted 6 years ago

“Great Bed Well Happy Thanks OBC”

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Posted 6 years ago

“We are very pleased with our bed frame. Everything went very smoothly from initial order to assembly. Very professional company and we highly recommend the product and service.”

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Posted 6 years ago

“This is the second bed we have bought from this company. The first one we had The Selkirk is absolutely stunning, solid and extremely well made so we decided to get another one. The second one is equally as stunning and we are thrilled with it. Can’t recommend these beds enough. Built to last forever”

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Posted 6 years ago

“Very happy so far. Bought as guest bed so will not be used until next week.”

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Posted 6 years ago

“Excellent service, cannot fault them. And the bed far exceeds our expectation, really super quality, everyone who has seen it is impressed. Again, and seriously, take a look at these beds, absolutely impressed with the quality, and detail”

The Original Bed Company 5 star review on 23rd January 2019

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Posted 6 years ago

“Bed arrived on time ,put together easily,looks really nice .So far so good .”

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Posted 6 years ago

“Lovely bed at a great price and very easy to assemble.”

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Posted 6 years ago

“The second time I have bought a bed from OBC. Really good value, easy to assemble and smooth delivery.”

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Posted 6 years ago

The Original Bed Company is rated 4.8 based on 2,296 reviews