The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,347 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,347 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 17th April 2025

348

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my bed on Sun 30 July and it arrived the next Saturday along with 2 kindly guys who were certainly needed as the mattress and frame were quite heavy but I see that as a sign of quality and once built, the bed is solid. I like the way the screws to put the bed together are already located in the places they should go which helps avoid mistakes in building the bed. Initially, I thought there was a pack missing with all the nuts and bolts in it so was pleased to find them in the frame. I am very pleased with my new bed, it's firm, strong, comfortable and looks good, Chris”

The Original Bed Company 5 star review on 17th September 2023

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Posted 1 year ago

“Excellent product that was delivered quickly and with no fuss. Would definitely recommend.”

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Posted 1 year ago

“Love the bed it is beautiful and very well designed and built. We could assemble with no problems and it looks great. Fast delivery and great communication. Thank you.”

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Posted 1 year ago

“The bed is nice and a good price, however, we had to contact the company and get new slats as they were all rotten and in horrible shape. But they did send a replacement set promptly and they were fine.”

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Posted 1 year ago

“I received my beautiful small single iron bed and was immediately thrilled. Customer service and delivery were fabulous from the start. The bed is stunning. Very well made, and easy to assemble. The style would suit traditional or contemporary room styles, it is truly lovely. I also purchased a drawer that fits neatly under the bed and adds valuable extra storage.”

The Original Bed Company 5 star review on 13th September 2023

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Posted 1 year ago

“High quality product, really pleased with my purchase. I think it would be ideal if you could offer an assembly service as an extra.”

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Posted 1 year ago

“Really nice, very happy with my purchase. I was worried that it would squeak, but it doesn’t at all.”

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Posted 1 year ago

“The beds are solid and have unusual designs. I am slightly disappointed with the finishing: the colour looks like gloss and not matte. In some points the welding work is not as refined as it should be.”

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Posted 1 year ago

“Lovely bed, easy to put together. Very happy. The bed feels like it could last for decades, very sturdy”

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Posted 1 year ago

“This bed surpassed my expectations. It is a beautiful very well-built bed frame. I ordered it on a Monday and the headboard, footboard and side rails arrived on Thursday. The bedframe slats came 2 days later. I am very pleased with the beauty and quality of this bed frame.”

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Posted 1 year ago

“Excellent bed very well constructed and extremely comfortable highly recommended”

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Posted 1 year ago

“The pre sale online dialogue was constructive and progressive and we were impressed with the patience and care taken in addressing our particular interests /issues. The beds and mattresses arrived ahead of our required timescale which was helpful. In all respects they are truly excellent and already used with positive reaction from guests.”

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Posted 1 year ago

“Good communication and all-round customer service. Very pleased with the quality of the bed and mattress. Highly recommend.”

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Posted 1 year ago

“Lovely beds, excellent communication would definitely recommend them”

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Posted 1 year ago

“It is a sturdy bed, looks nice and was easy to assemble. However, finishing in some areas is not perfect and looks untidy. It is made in India, which is rarely of decent quality. You can dress the bed and hide it, of course, but that is not what I was paying for.”

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Posted 1 year ago

“Amazing bed just what I was looking for at such a reasonable price. Well made, solid, easy to put together and very stylish. The ordering and delivery service was perfect.”

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Posted 1 year ago

“The matress is fabulous no more back pain. Delivered within the week . It was a firm superking and took about a week for the smell of the natural products to fade but I quite enjoyed the smell like being on a farm .. I would recommend this matress .”

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Posted 1 year ago

“Great company to deal with, everything was really easy and straightforward. The mattress is lovely and reminds me of my bed when I was a child with the lovely striped material. It’s firm but very comfortable. The bed frame is lovely too. The bed was easy to put together as well. Highly recommend the company, the bed and the staff who I dealt with. Thank you so so much.”

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Posted 1 year ago

“Although the bed and mattress are lovely, the instructions were shoddy and not well laid out. The photocopy was difficult to read. The instructions to fit the underbed drawer, required dismantling of the previously built frame to fit it. These instructions could be improved dramatically. One of our bolts got double threaded and jammed. Luckily we decided to lower the frame, so we ended up not using that bolt hole in the end.”

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Posted 1 year ago

“I treated myself to a new bed and decided upon an OBC frame. I’m so happy with it. I built it myself, just me and the instructions, I managed ok surprisingly. The instructions were easy to follow. I must say I love it, it’s so sturdy I don’t ever think I’ll need another frame. I love the way it looks, it’s a classic design and I got mine in black, so it’ll fit any room colour, which was a must as I decorate every few years. I love it and it wasn’t expensive either. So happy with the quality and would recommend this company to anyone. Also the delivery was on time, with two polite friendly guys placing the parcels in my living room ready for me to unpack. Loving my new bed.”

Helpful Report

Posted 1 year ago

The Original Bed Company is rated 4.8 based on 2,347 reviews