The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,346 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 17th April 2025

348

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the bed we received squeaked and we had to return it. OBC were quick to organise the return and to issue a refund.”

Helpful Report

Posted 8 months ago

“So happy with my new bed, it’s beautifully made, and so comfortable. It’s so strong and sturdy. I would highly recommend buying one.”

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Posted 8 months ago

“Couldn't be happier with my Hamilton bed, now installed in my NYC apartment. The frame is so stately and solid. I know I'll have and enjoy it for decades. If you're considering, don't hesitate — worth every penny.”

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Posted 8 months ago

“Ordering on line was a tad daunting, not trying the mattress so I went along with the recommendation on their web page; have to say the mattress was/is excellent! The frame was just what I wanted, nice sharp looking brass fittings and the frame, ivory was well made and sprayed/ coated superbly. Only whinge is the wait, I understand when I order dirt the waiting time so not really fair to mention, but hey? Having said that, bed was taken upstairs to my room by delivery drivers, who were quick and very professional, easy to assemble, did it on my own but in hindsight, you really need two people. In all, really pleased with the product and overall experience.thank you”

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Posted 8 months ago

“This company was a joy to deal with. E mails answered promptly & nothing too much trouble. As a bonus the beds are well made & look absolutely lovely in the room.Delivery was excellent. Would highly recommend .”

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Posted 8 months ago

“Great service, great bed number 2 in the house Highly recommend”

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Posted 8 months ago

“Hamilton 140 x 200 is a beautiful bed. Ordering from the Netherlands is very easy. I can recommend it to everyone.”

The Original Bed Company 5 star review on 27th July 2024

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Posted 8 months ago

“Good website, very straightforward, though I knew which model I was looking for as I'd slept on it in holiday cottage! Good communication from OBC (and good bordering on aggresive😄 from the carrier - l was contacted at almost every inch of the way regarding parking, accessibility and delivery). Bed was in perfect condition due to very secure packaging. Easy to construct and looks lovely in our guest room.”

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Posted 8 months ago

“Love, love my new bed and mattress......it's beautifully made and suits our home so much it's the best bed ever! Thankyou.”

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Posted 8 months ago

“I ordered a Marbella Slim Upholstered Bed. Several Issues: 1. Fabric shades are not what they appear on website 2. Order came without instructions to assemble, and missing screws 3. We waited to figure out what was missing. Once identified, they shipped additional pieces and a video for assembly 4 It took two of 3 hours to assemble the bed. Looks nice but shakes when we move and sadly the upholstered back is just velcro attached on to the wood. You kind of see the white velcro from up top. So for the price I paid, this was a total waste.”

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Posted 9 months ago

“This is the second bed I have received from the company. The first was excellent but this one was very poor.. Instructions were very poor and it was difficult (if not nearly impossible) to put together. The finished article squeaks even though all the screws and bolts are tight. I wouldn’t risk ordering another.”

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Posted 9 months ago

“This is our 4th purchase of a bed frame. The quality is excellent and superb value compared to other companies. Instructions are clear and well designed. Information regarding delivery is accurate.”

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Posted 9 months ago

“I am very happy with the order. Excellent quality. Good customer service and very professional. Highly recommend.”

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Posted 9 months ago

“The bed is beautiful. We did not have any issues building the bed, it was very straightforward! Delivery information was provided promptly, and we knew when to expect the bed. Thanks again!”

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Posted 9 months ago

“Great service, fast delivery . Planning my next order now. 😀”

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Posted 9 months ago

“Excellent and well made product. Relatively easy to assemble and very stable when completed (Don't rush it, take your time). The delivery window was well worth the wait. The packaging of the product was exceptional. Will be purchasing another soon.”

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Posted 9 months ago

“We went for a metal framed bed. Very pleased with it. Delivery was fine, fairly straightforward to assemble, nothing missing. All in all a positive experience, would recommend this company and would use again.”

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Posted 9 months ago

“I’ve bought 3 beds now and they are all great . Very well made. Easy to assemble and arrive as stated Would recommend”

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Posted 9 months ago

“Pleased with bed and service from company”

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Posted 9 months ago

“This is our third metal bed frame from The OBC (all still in use) and the build quality is consistent throughout, easy to put together solid constuction very pleased would recommend”

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Posted 9 months ago

The Original Bed Company is rated 4.8 based on 2,346 reviews