The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,292 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great purchase - delighted. All initial contact was very helpful including sending samples of the metal bed finishes. Straightforward purchase and my choice of future delivery date was honoured. The bed is great (Solomon low foot end), looks brilliant and is excellent solid quality. No creaks or squeaks. My only slight comment is that there is no way I could have built this on my own despite being sent an excellent instruction video - because it's such solid quality it's pretty heavy and it took two reasonably fit strong women to assemble it. Overall really pleased with it and the Original Bed Company.”

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Posted 8 months ago

“Excellent service, great quality bed, looks fantastic and very sturdy. Overall very pleased!”

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Posted 8 months ago

“I bought the Cashmere king-size mattress and have been sleeping on it for about a month now, it is the most comfortable mattress I've ever had (I have a thin wool topper and a wool mattress protector on top), and in comparison to other a natural fibre/wool mattresses it was by far the cheapest I found yet the quality is exceptional! I would highly recommend it.”

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Posted 8 months ago

“A clever straight forward construction which when assembled provides a fine looking and robust bedstead, with a very comfortable and supportive mattress.”

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Posted 8 months ago

“Wow … super service quality and price”

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Posted 8 months ago

“Very poor communication about the expected delivery date of my bed. I had to make contact several times and I got poor, sometimes rude responses. The bed itself isn’t quite the quality I had hoped it would be but it is ok.”

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Posted 8 months ago

“Beautiful well made traditional bed. Very comfortable mattress Arrived when it said it would and delivered by very polite and friendly guys. The bed is just what we wanted for our Cottage.”

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Posted 8 months ago

“This is my second purchase from The Original Bed Company. We had our king size bed for 25 years and it still looked great. We’ve just upgraded to a super king and love it. Easy to order and delivery was quicker than expected. Very pleased with the service we received and hope to have another 25 years + with the new bed frame.”

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Posted 8 months ago

“We are delighted with our new beds. We already owned two of their beds so we knew that the quality was good. Delivery was quick and the beds were really well packed. We chose the mattresses as well as the frames and they look well made and are comfortable.”

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Posted 8 months ago

“it is a lovely bed, however all 4 of the threaded bars needed to attach the four top balls on each post were faulty, the threads were not straight and therefore were not fit for purpose. I also had an issue that my mattress was marked due to the protective cover having been ripped (maybe in transit?) and obviously something had therefore marked the mattress. I was able to clean it off. I contacted customer service, about both issues, and was asked for pictures. I only had one picture of the wonky threaded bar, which I sent. That was a month ago now and I have heard nothing. What a shame, because otherwise I am a happy customer, it would of been nice to be sent replacement threaded bars which I am now struggling to find.”

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Posted 8 months ago

Hi, I do apologise if you haven't got a response. This is of course, not the service we expect. I have chased up the customer service team and they will get back to you today. I've also asked the team to send out the spare parts. I'm glad you are happy with the product overall and we'll definitely do everything we can to resolve any issues. Best regards, The Original Bed Co

Posted 8 months ago

“Great solid quality bed, second purchase from this company. Well packaged and delivered quickly. Easily assembled in 30 mins. Looks stylish.”

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Posted 9 months ago

“I ordered a double low foot end Hamilton Iron bed in glossy ivory and I absolutely love it. It is well made and so comfortable. There is a choice of hight settings. We tried the higher one first, but then changed it to the lower hight which is better. The bed was easy to assemble. I rang the company for advice on the mattres as I prefer this on the softer side rather than too firm. The juno original was recommended and is perfect for us. I hope to be ordering another iron bed soon for a spare bed and would recommend this company.”

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Posted 9 months ago

“Thank you. We had great service from start to finish. Lovely metal bed frames that look great, are well made, really sturdy and easy to assemble with two different heights. They that look amazing, my daughters love them. Thanks”

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Posted 9 months ago

“Very efficient service. Bed and mattress extremely comfortable. Highly recommended.”

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Posted 9 months ago

“All contact with OBC was polite, informative and helpful. Delivery extremely efficient. Product superb. Certainly recommend!”

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Posted 9 months ago

“An outstanding product and outstanding customer service too. I highly reccomend. Trent”

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Posted 9 months ago

“An excellent experience in all respects, from our initial enquiry, to delivery and our subsequent use of our new bed. Pricing is extremely competitive and very reasonable considering the high quality of the product. We are delighted with our purchase and highly recommend The Original Bed Company.”

The Original Bed Company 5 star review on 14th May 2024

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Posted 9 months ago

“I ordered a small double Solomon Bed in Glossy Ivory with a Juno Mattress - I can only say the speed of delivery, the ease of assembly and the quality of the products are all excellent. Also very good value for money. Recent reviews are the mattress is super comfy !”

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Posted 9 months ago

“This is the 3rd bed I've had over the years, they are excellent quality and very reasonably priced! We bought black and i did worry that it would scratch but not had any marks on it so far. Really happy with our purchase.”

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Posted 9 months ago

“The quick turnround from ordering to delivery was great and somewhat unexpected with beds! We were able to get a suitable bed and mattress so quickly. We were a bit concerned this would lead to a poor quality product, we could not have been more wrong! The bed and mattress arrived in pristine condition, in so much packaging! The quality of both products were excellent, a great experience. We have already recommended The Original Bed Company to our friends.”

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Posted 9 months ago

The Original Bed Company is rated 4.8 based on 2,292 reviews