The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,297 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 2nd March 2025

332

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After placing the order I was told I had to wait 8 weeks for the goods,which was a little disappointing as the bed frame was an Anniversary present!!Plus I think it's a real pity the Original Bed Company do not offer the lovely black& gold antique finish for their frames anymore....I would have been willing to pay extra for it!! On the other hand glad they still offer a choice of bed heights.”

Helpful Report

Posted 6 years ago

Hi, Many thanks for your review. Sorry to hear of your disappointment regarding the textured black with gold highlight finish. Unfortunately we did not sell sufficient quantities in this finish to continue offering it. The option to change the height setting of the base does remain popular though, so we have kept this feature on our iron bedsteads. In regards to the lead time, this is always displayed pre-purchase to ensure that customers can either plan around a lead time, or choose one of the many other models in stock. I do hope your partner was pleased with the present despite it being a late one. Best wishes, The Original Bed Company

Posted 6 years ago

“Very pleased with my purchase, I already have a double bed from this company & they are very well made, strong beds. Thank you.”

Helpful Report

Posted 6 years ago

“Thank you for the fabulous service in every way. I received my bespoke-painted bed last Tuesday and I'm very, very happy with it! It came so much faster than I anticipated and David delivered and installed it perfectly. He was careful in getting it up my incredibly narrow cottage stairs and was charming. He's a real credit to your company. I was concerned that the painting of the bed would be haphazard, but it's perfect. It's a very well crafted and solid piece of furniture. Five stars in every way—customer service, product.”

Helpful Report

Posted 6 years ago

“Love the single Mortlake iron bed I purchased for my spare room. Easy to put together and metal and coating is good quality Great bed for the price.”

Helpful Report

Posted 6 years ago

“The company were very helpful on the telephone, the delivery was on time and the bed was relatively easy to assemble and of very good quality. We are very happy customers!”

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Posted 6 years ago

“Excellent communication, great products and choice, delivered when they said they would. very happy customer”

Helpful Report

Posted 6 years ago

“Good design, delivered and fitted as planned by friendly staff. And a very comfortable mattress.”

Helpful Report

Posted 6 years ago

“I searched for ages for a bed with the authentic vintage look but wanted a low bedstead end - and there is was, lovely ivory colour. Variable bed heights and option of same colour under drawers for storage! The quality is totally robust. Super price too!! Ordered straight away and service knowledgeable. Delivery prompt and organised. I would Recommend this firm.”

Helpful Report

Posted 6 years ago

“Lovely quality and sturdy Ballini bed frame good price quick delivery kept informed of when bed would be delivered happy with my purchase will use your company again”

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Posted 6 years ago

“I am thrilled with my new iron bed. It looks just like I had hoped. As you said in the notes ,I did need help to put it up, but it was very easy for two people. The bed is nice and solid,no squeeks . It arrived on time and in perfect condition.”

Helpful Report

Posted 6 years ago

“From beginning to end this was an excellent buying process. The web site is easy to use, informative and offers plenty of choice, buying on line was so easy, and the bed came exactly when it was scheduled to come.The bed not only looks great but is well made and good quality. Well done OBC! On my e perience I’d recommend you any day..”

Helpful Report

Posted 6 years ago

“Super speedy delivery time and very easy to put together. Fabulous bed too, just what I was looking for.”

The Original Bed Company 5 star review on 18th July 2018

Helpful Report

Posted 6 years ago

“We ordered a Bedstead from OBC and are really pleased with the quality and look. I am very impressed with the spacious, under-bed drawers that we ordered which I have not seen on any other metal-framed bed before. Good communication from the OBC team!”

Helpful Report

Posted 6 years ago

“We are delighted with our Selkirk bed frame. The Original Bedstead Company communicated well re delivery and the pieces of the bed were well packaged. The frame is sturdy and strong and looks good too. Assembly instructions were generally clear and straightforward - the only tricky bit was fitting the brass tube, collar and knobs at head and foot end. All in all a reasonable price for a quality bed frame.”

Helpful Report

Posted 6 years ago

“Easy to deal with both online and on the phone. My order was processed very quickly and the delivery and installation by Dave was very good too - he kept me informed as to when he'd be arriving and was very obliging.”

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Posted 6 years ago

“Easy to assemble bed with two height options. Solid, creak free great looking bed at a good price. I can’t recommend this highly enough.”

The Original Bed Company 5 star review on 29th June 2018

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Posted 6 years ago

“I am really delighted with my new bed, it is very sturdily made, and has just the look I was wanting. I was very happy to support a local firm. The service was prompt and efficient and the delivery men very helpful.”

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Posted 6 years ago

“Excellent customer service from my first phone call. My bed was delivered 2 days later, on the date I selected with constant updates from the courier. Ideal when you already have the stress of moving house! The bed took very little time for my husband to build - mainly single handed with me just supporting the ends briefly. The bolts all fit perfectly, everything was there and the bed was well packed and delivered in perfect condition. My only very minor criticism was the very dirty outer plastic packaging it was covered in (maybe down to the delivery company or warehouse). With brand new carpets, we probably should have unwrapped the plastic outside with hindsight. The bed is perfect - no steaks or rattles, and exactly fits our existing standard king mattress. Thank you!”

The Original Bed Company 5 star review on 28th June 2018

Helpful Report

Posted 6 years ago

“I ordered the Timolin in black. The quality is far superior to cheap imports from China but not as good as a good condition antique; still I didn't pay for an antique which would have cost 3 times as much. So happy with the bed. Obc need to tighten up on their delivery logistics and use another courier apart from Panther because my in stock bed was scheduled for a Monday, didn't come and was promised everyday until Thursday when it finally arrived. Good job I work from home!”

Helpful Report

Posted 6 years ago

Hi, Many thanks for your review. It's great to hear that you are really happy with the bed. In regards to your delivery experience, it is disappointing to hear that Panther have not provided the level of service that befits the product. After careful consideration we have made the decision not to use Panther in the future, and will closely monitor our new delivery company to ensure they meet the same high standards we have when making our bedsteads. Thanks once again for your feedback. Best wishes, The Original Bed Company

Posted 6 years ago

“Easy ordering, prompt and friends day service”

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Posted 6 years ago

The Original Bed Company is rated 4.8 based on 2,297 reviews