The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,292 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th February 2025

330

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed I received is first class, good value for money, well made and exactly what I hoped for. I, was, however, fairly disappointed with how long it took for the bed to be put together and shipped to me (two months). The communication or ETA was lacking and I was only able to find out the ETA after chasing. I would also suggest assembling the bed with someone with a good brain for building and problem solving as it's not a simple thing to put together! Overall, I was very happy with the outcome and would recommend it to others!”

The Original Bed Company 3 star review on 20th October 2021

Helpful Report

Posted 3 years ago

Hi Harry, Many thanks for your review and glad to hear that you are pleased with the final outcome and quality of the product. In terms of the 2 month wait, 8-10 weeks is the time it takes for made to order items to be delivered. This is displayed directly above the buy it now button, as we are very careful to be open about how long an item will take. I can see the lead time of 8-10 weeks was also included on your receipt, and that the bed was indeed delivered within the quoted time. We would always recommend that customers order one of the many designs we hold in stock or that are on a shorter lead time if the advertised 8-10 weeks for made to order items is going to be too long for them. That said though, as our beds are made to last it can also be worth the extra wait for a design you really want. Best wishes, The Original Bed Company

Posted 3 years ago

“Fantastic service and delivered by two highly professional delivery drivers who carried it up to the bedroom High quality bed that looks great Thank you”

Helpful Report

Posted 3 years ago

“We are sooo pleased with our lovely new bed, and the mattress is very comfy. The whole process was faultless from ordering to delivery.”

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Posted 3 years ago

“Well made bed in style suitable for period property. Mattress very comfortable”

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Posted 3 years ago

“We have purchased two beds from the OBC and we are thrilled with both of them. Great quality, some items in stock for immediate delivery and really good communication, Would highly recommend.”

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Posted 3 years ago

“I have been very impressed with the quality of the bed, the build and finish is excellent. From ordering online through to a very quick delivery I have nothing but praise for the Original Bed Company.”

Helpful Report

Posted 3 years ago

“I previously had bought an 'Original Victorian Iron and brass bed,' many years ago, so, I do know the difference between an 'Original' and This Bed, bought from this Company'! With my old victorian bed, it took just 10 minutes to dismantle and rebuild, as the bars hooked into each other solidly. But with this bed, it takes about 2 hours to built, with its ugly silver bolts and screws showing. Nightmare! I also had my last bed painted years ago, it took a long time to scratch off paint by accident. With this bed, they use an already white painted bed frame, not even a black frame, then spray it thinly with one coat of your choice of colour and by the first night of sleeping in it, 'if' by accident, your nail hits off any of the bars, the paint comes off easier than chipping a painted nail! This bed is a broad kingsize, but ugly in appearance with its huge oversized finials and its cheap, surfaced moulded decorations. To sleep in, its fine, on odd occasion a strapping of wood comes loose under the mattress, but this bed is in no way an "Original Victorian Bed" by any means! I bought this bed On line, during Lockdown time, but there is something to be said about going into a store to actually see what you are buying. Deeply Saddened and Disappointed in this Bed and for the Company Calling it 'Original, When there is Nothing Orginal About It! Totally Misleading!”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking your time to write the review for us. We're truly sorry to hear the issues and your disappointment. Please kindly note that we do provide a 5 year warranty against manufacturing defects. Therefore, if you could contact us directly with your details, we would be more than happy to help and work with you to resolve the issues as soon as possible. We look forward to hearing from you at your earliest convenience. Best regards, The Original Bed Company

Posted 3 years ago

“Great quality bed for the money. Delivered on time with great communication from delivery company. Highly recommended.”

Helpful Report

Posted 3 years ago

“Our bed was exactly as in the picture. It arrived on time and is heavy and of good quality, not flimsy or unstable. It was easy to put together and overall we are very happy with our purchase.”

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Posted 3 years ago

“Bed arrived on time and in good condition, the company were very efficient and easy to deal with. If needed would certainly use again.”

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Posted 3 years ago

“Excellent quality. This is a matching bed for one we purchased about nine or ten years ago and which still looks like new.”

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Posted 3 years ago

“We had been let down by another leading furniture company and needed a superking sized frame quickly. We happened across these guys and they not only delivered fast but they sold us the most beautiful bed for a very reasonable price. Very happy and highly recommend.”

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Posted 3 years ago

“Pleasantly surprised. Fantastic value for money. Quality bed with quality fixings. Easy to assemble. Packaging was superb, no damage. Will definitely buy from this company again.”

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Posted 3 years ago

“Bed arrived promptly and on time. The packaing was quite dirty which wasnt good as the packages needed to come through the house to get to the bedroom. Inside the dirty packaging the bed was extremely well wrapped up and protected, so no scratches and immaculate. went together slowly but straightforward. would be easier with two (but it was super kingsize). delighted with end result. no squeeks or creaks. We chose a white frame and ordered the brilliant sliding drawers for underneath. shame they came in cream as I would have thought they would have had white ones to match the bed. They are excellent though. Overall, very pleased and would buy for other rooms when we need to replace existing beds.”

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Posted 3 years ago

“We purchased 2 beds from this company and throughout had excellent service. Jamyang who works in the Kings Road shop is an absolute gem and couldn't have been more helpful. As to the beds they were relatively easy to put together and solid, the mattresses very comfortable. The beds arrived well packed and the deliverymen were very helpful. From start to finish I would give this company a resounding ten out of ten! Jacky and Bill Mann OBE”

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Posted 3 years ago

“The bed arrived quickly with no fuss. Easy to assemble, very comfortable and looks great.”

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Posted 3 years ago

“Beautiful bed (Ashley in satin white). Needed a bed frame quickly (due to house move) and the frame arrived within a couple of days. Extremely easy to assemble - took me about 30-40 mins maximum. Minimal number of bolts/screws which arrived already in position within the frame (no time wasted in working out what is what). Exceptional quality for the price point. The bed has surpassed all expectations. Not sure why I have not come across this company before.”

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Posted 3 years ago

“Excellent quality product. Timeless, classic design. Feels sturdy and looks great. Carefully packaged. Very happy with this purchase.”

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Posted 3 years ago

“Very pleased with my bed. Was able to assemble it myself and it looks great; worth the wait. All told an excellent purchase.”

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Posted 3 years ago

“Thankyou Kindly for a pleasant and easy transaction a company that listens to its customers a lovely well built and sturdy Bed. I'm so glad that i shopped outside the Box from the Obvious retail park shops.........and went with The Original Bed Company. the price was significantly lower and a much better bed in my opinion. would definitely recommend the original bed company to anyone considering purchasing a bed with a quality mattress to add. Thankyou Once Again.”

Helpful Report

Posted 3 years ago

The Original Bed Company is rated 4.8 based on 2,292 reviews