“Rubbish service, noones replied to me regarding my order that I've still not received absolute joke now I've got to replace the special gift from my father for my first baby's 1st birthday! I will be contacting my bank for a refund and I won't be ordering again from you!!! Why have en email address If you don't even reply to help?”
“I approached Goldlinks to design and produce an engagement ring. They were very patient, sat with my son and daughter in law (to be) to produce a design, had it made in record time and we're delighted with the result.
Service and price second to none - highly recommend!”
“The product I ordered was very good quality but due to Royal Mail the item was lost and had to be remade, so I ordered it on 21/05/23 and did not receive until 10/06/23”
“would have liked to have had an email or message to say that my item had been dispatched, but after i made enquries on WhatsApp, the communication was very smooth and prompt. The item arrived, nicely packaged and beautiful.”
“I placed a high value order for our two wedding rings. I received no confirmation email. For this reason I emailed the advertised address two days later requesting an update and received no response. I then messaged on WhatsApp and finally received a response advising I would receive my delivery within 3-4 days. In reality I didn’t receive it until more than a fortnight later. When I did receive them they were both a half size too small. This was thankfully easy to rectify at a local jewellers.”
“We purchased our wedding bands and mine needed resizing. Customer service is second to none. Excellent quality and price. Will definitely be using again!”