Old Railway Line Garden Centre Reviews

Name: Old Railway Line Garden Centre
Address: Old Railway Line Garden CentreThree Cocks, BRECON
Rating: 4.82

4.8 Rating 8,434 Reviews

96 %

of reviewers recommend Old Railway Line Garden Centre

4.8

Based on 8,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Old Railway Line Garden Centre 5 star review on 26th January 2025

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor On Delivery”

Helpful Report

Posted 9 months ago

Hi Gordon, I’m sorry you have not received your parcel, I can see that the tracking information shows this as delivered, the GPS location puts the parcel outside your house. I will as ask a member of our customer service team to get in touch with you to resolve any outstanding issues you have. Kind regards Luke @ the old railway Line Garden Centre

Posted 9 months ago

“Very happy with service and quick delivery time. Thank you”

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Posted 9 months ago

“Found rare dog toys which our dalmatian loves. Service and execution was fast efficient and flawless. I will the Old Railway Line Garden Centre again.”

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Posted 9 months ago

“Prompt delivery and rose Bush we ordered was excellent.”

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Posted 9 months ago

“Very happy with my purchase and a very reasonable price Also the fact that you reuse packaging is fantastic”

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Posted 9 months ago

“Delivered very quickly and items all as preserved and arrived in good condition. Good email communication”

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Posted 9 months ago

“Very happy with the service I received quick delivery and plants were in excellent condition”

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Posted 9 months ago

“Excellent quality and service Speedy delivery”

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Posted 9 months ago

“The roses I received are infested with green flies. They told me they don't use pesticides because they are harmful. I had to buy my own to try save these roses, the pesticide I bought is natural, safe for children, pets and even bumblebees, they are negligent and their excuses don't make sense because of the natural pesticides on the market which are safe for decorative and even fruit bearing plants .”

Helpful Report

Posted 9 months ago

Hi Ayesha, Unfortunately we are entering greenfly season and there can be on rare occasions a problem with some plants. We do not use chemicals or pesticides on our plants due to their harmful effect on the environment and other predatory insects that would naturally get rid of the greenfly. Greenfly and blackfly are a natural part of the garden ecosystem and are rarely a problem. As you were unable to plant the Rose outside, Indoors there are no natural predators that will remove the greenfly such as birds, ladybirds, hoverflies, lacewings and earwigs. However if you wished to remove them without chemicals you can remove them by blasting them with a jet of water. I’m confident that the product you’ve ordered will ensure your new plants health. If the plants health does not improve though, please let us know and we can investigate this further for you. I have checked our remaining stock outside and there is no indication of any greenfly. As a gesture of goodwill, we have issued a 10% refund for the plant. If we can assist or advise any further in future please do not hesitate to get in touch. Kind Regards Luke @ the Old Railway Line Garden Centre

Posted 9 months ago

“I recently ordered terracotta pots online. Not only were they lovely quality and a very good price, customer service over the phone was excellent. Postage costs were very reasonable and delivery was quick so great online experience thank you.”

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Posted 9 months ago

“Excellent service with quick delivery at a reasonable price. Would certainly use again.”

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Posted 9 months ago

“Amazing Piccalilli.”

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Posted 9 months ago

“Fantastic customer service. One of my ceramic troughs arrived with a hairline crack running down the side. A replacement was shipped out immediately.”

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Posted 9 months ago

“I’m happy with my lovely pot. good price, packaged well & fast delivery. Great customer service”

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Posted 9 months ago

“Great purchase, really pleased with it.”

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Posted 9 months ago

“Beautiful green copper forest Hazelton planter ordered, the despatch was fast and the planter arrived well packaged. It now has a prime location in my garden.”

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Posted 9 months ago

“Excellent service in store and furniture delivered by friendly, professional staff.”

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Posted 9 months ago

“Brilliant online service…. Packaged very well as delicate items”

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Posted 9 months ago

“Slight hiccup with our order which was rectified immediately. Excellent customer service.”

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Posted 9 months ago

“I ordered the solar lanterns online, then realised I’d ordered the wrong colours, a quick phone call, and it was quickly sorted out and arrived next day. Amazing customer service, and quality of goods, not to mention fast delivery.”

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Posted 9 months ago

Old Railway Line Garden Centre is rated 4.8 based on 8,434 reviews