Old Railway Line Garden Centre Reviews

Name: Old Railway Line Garden Centre
Address: Old Railway Line Garden CentreThree Cocks, BRECON
Rating: 4.82

4.8 Rating 8,426 Reviews

96 %

of reviewers recommend Old Railway Line Garden Centre

4.8

Based on 8,426 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Old Railway Line Garden Centre 5 star review on 26th January 2025

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very slow delivery still waiting for plant after a week”

Helpful Report

Posted 4 months ago

Hi June, I have investigated the issue and it seems the order you have placed was left in a safe location at your property, I have emailed you more details of this. If you need more assistance please get in touch. From Luke @ The Old Railway Line Garden Centre

Posted 4 months ago

“Quickly delivered and very well packed, using recycled packaging, which is great!”

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Posted 4 months ago

“Excellent value for money”

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Posted 4 months ago

“Not been to the garden centre but online ordering was great”

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Posted 4 months ago

“Basket liner was of very good quality and arrived in good time. Will be using this supplier again.”

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Posted 4 months ago

“Excellent packaging as it arrived promptly and safely”

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Posted 4 months ago

“Easy to order from. Goods arrived well packed and on time.”

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Posted 4 months ago

“Good customer service, speedy delivery of item. Thank you!”

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Posted 4 months ago

“The item was received quickly and well packaged. It was also at the lowest price on the Internet from the Railway Line Garden Centre. 5*”

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Posted 4 months ago

“Efficient and informative”

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Posted 4 months ago

“Easy to use website, delivery prompt. would order from them again.”

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Posted 4 months ago

“Have used this garden centre a few times always helpful, delivery is always on time and pots are always in excellent condition. would definitely recommend this garden centre”

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Posted 4 months ago

“Good product difficult to obtain.”

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Posted 4 months ago

“I love going round the store most visits but at Christmas it is something really special. I am always spoilt for choice and have to limit myself as far as purchases go. We always eat in the restaurant where the food is freshly cooked and is served by very pleasant staff. All the staff at the garden centre are most helpful and always wear a smile. It is a great place to visit all year round and exceptional at Christmas.”

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Posted 4 months ago

“Items delivered super quickly. Thank you!”

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Posted 4 months ago

“This was my first online purchase with Old Railway Line Garden Centre. There's fun pictures of jolly staff and a store selling items I can't get regularly now. Speedy delivery. Fantastic! But... PLEASE change how you package your items when shipping. Receiving my purchases with LOTS of old plastic 'refuse'; torn bags, product wrappers, old shrink-wrap packaging, bits of bin bags etc., is not what I'd expect from a modern day company. As a company you can recycle your plastics better than I can, so why send it to customers as eco-packaging? It all ended up in my bin.”

Helpful Report

Posted 4 months ago

Hello, Thank you for your feedback. We're sorry to hear that your experience with our packaging did not meet expectations. At Old Railway Line Garden Centre, we’re actively working to reduce our environmental impact, which includes reusing clean packaging materials whenever possible to minimise waste. However, we understand that this can sometimes come across as inconsistent with our commitment to quality. Your comments are invaluable, and we'll review our packaging approach to ensure it better aligns with customer expectations while staying eco-friendly. Thank you again for sharing your experience—it helps us improve. Kind regards, Old Railway Line Garden Centre

Posted 3 months ago

“Excellent service. The delivery box was well,packaged and all the items arrived safely. Very impressed with Humming birds.”

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Posted 4 months ago

“Great choice for the garden, visited the online shop.”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Very impressed with quick service”

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Posted 4 months ago

Old Railway Line Garden Centre is rated 4.8 based on 8,426 reviews