Old Railway Line Garden Centre Reviews

Name: Old Railway Line Garden Centre
Address: Old Railway Line Garden CentreThree Cocks, BRECON
Rating: 4.82

4.8 Rating 8,451 Reviews

96 %

of reviewers recommend Old Railway Line Garden Centre

4.8

Based on 8,451 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

Write Your review

Tell us how Old Railway Line Garden Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Old Railway Line Garden Centre 5 star review on 26th January 2025

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered some garden furniture online and were really pleased with the service we received. Delivery was still really quick (despite a slight delay with the courier) and well-organised and communication throughout was excellent.”

Helpful Report

Posted 1 year ago

“I bought some hand broken fudge on holiday and it was so good that I wanted to buy more when I got home. Old Railway Line Garden Centre was the only place I could see that sold the same brand and I ordered six packs. It was delivered promptly and packaged well. I have had a look through the website and it looks so much fun to visit. So much to see there I would like to visit and have a day out there. Maybe at Christmas.”

Helpful Report

Posted 1 year ago

“Always a pleasure to go there. The staff are very friendly and helpful, there is a huge variety of plants, they offer money back if your plant dies and the restaurant is great.”

Helpful Report

Posted 1 year ago

“Very good service, would definitely use again, friendly staff and great prices”

Helpful Report

Posted 1 year ago

“I ordered an item which was sold as flat pack. Having paid I was only then told it had been assembled already. So in fact the display modal. It was put the car and I drove home with the car tide closed with string. I ask if I could reorder the flat pack item but was told maybe. I would have really liked to have had my money refunded. This was not possible”

Helpful Report

Posted 1 year ago

“Excellent service, no problem”

Helpful Report

Posted 1 year ago

“good product good service”

Helpful Report

Posted 1 year ago

“Very quick delivery. Nice healthy plants.”

Helpful Report

Posted 1 year ago

“Plant arrived well packaged and in excellent condition.”

Helpful Report

Posted 1 year ago

“Delighted with my purchase, wasn’t a bother to post all the way to the highlanyof Scotland for me. Bird bath arrived well packaged and only took a few days. Chuffed”

Helpful Report

Posted 1 year ago

“Great communication and rang me to offer full refund when item was out of stock.”

Helpful Report

Posted 1 year ago

“Couldn't be better. Easy to order, super fast delivery & very well packaged. Great price too. Would highly recommend. Thanks 👍”

Helpful Report

Posted 1 year ago

“Great service!”

Helpful Report

Posted 1 year ago

“Good service thank you”

Helpful Report

Posted 1 year ago

“Plants came in great condition, with timely delivery. Although I was overcharged on postage because of the way the website is set up (extra postage per unit), I was refunded most of it when I made them aware of it.”

Helpful Report

Posted 1 year ago

Dear Mr Dickerson, We would like to take this opportunity to thank you for your order with us online. Thank you for making us aware of the incorrect, large delivery charge on your order, this was unfortunately missed when processing your order. We have now refunded £50.00 of the delivery charge to reflect the correct delivery charge. In regards to the plastic used to wrap the plants; this plastic is all recycled from our previous deliveries and used as packaging to avoid it being needlessly thrown away before having a second use. Using this plastic also avoids us contributing to the need to purchase new packaging. We value your business and would be grateful if you could revise your review to reflect the resolutions to your concerns raised. If you have any further questions or concerns, please don't hesitate to us. Thank you again for bringing this matter to our attention and giving us the opportunity to make it right. Best regards, Graham Lewis Old Railway Line Garden Centre

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

“Great service and delivery would use this company again. Thank you 😊”

Helpful Report

Posted 1 year ago

“Ordered some Nemesia “Amelie” to send to my sister in memory of our mother whose name was Amelie and sadly passed away in January. They were delivered in great condition and are beautiful - thank you!”

Helpful Report

Posted 1 year ago

“I was so impressed, we had pre-ordered bags of John Innes No2 compost to be collected by us on our visit. We arrived just after 10.00am, which was ideal for our Border Collie to enjoy a shortcrust biscuit in your dog-friendly cafe, whilst wife & I enjoyed our Latte's & toast. After making various selections of plants etc, made our way to the check-out, mentioned the compost to be collected and immediately a trolley with our compost was following us to the car park! That's the way to do it!!!! Thank you so much for making us feel welcome.”

Helpful Report

Posted 1 year ago

“Very happy with the service thankyou”

Helpful Report

Posted 1 year ago

Old Railway Line Garden Centre is rated 4.8 based on 8,451 reviews