Old Railway Line Garden Centre Reviews

Name: Old Railway Line Garden Centre
Address: Old Railway Line Garden CentreThree Cocks, BRECON
Rating: 4.82

4.8 Rating 8,451 Reviews

96 %

of reviewers recommend Old Railway Line Garden Centre

4.8

Based on 8,451 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Old Railway Line Garden Centre 5 star review on 26th January 2025

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants arrived on time. Two ivy plants, one damaged in transit. Emailed Co with photos and offered 25% immediate refund and reminder that plants guaranteed for 5 years so to contact them if any future problems with the plant. Good response in the circumstances.”

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Posted 1 year ago

“Parcel received very quickly!”

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Posted 1 year ago

“Purchased a watering rose which was missing from my 10 gallon watering can. The part arrived quickly and I was pleased that it fitted ok. I did have it come off whilst watering so I added some plumbers tape which appears to have fixed the issue.”

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Posted 1 year ago

“Customer service absolutely brilliant. So easy to navigate the site and ordering was a breeze! Highly recommended indeed.”

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Posted 1 year ago

“Very happy with purchase packed perfectly, brilliant that you recycle packaging, love the personal touch with the person signing their name! Many thanks”

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Posted 1 year ago

“Easy to order - prompt delivery - well packaged - received as ordered.”

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Posted 1 year ago

“The rose I ordered as a gift arrived sooner than I expected. It was brilliant that I could add a personal message to accompany the gift. Its planted and now growing beautifully in my parents garden 💕 Thank you!”

Old Railway Line Garden Centre 5 star review on 20th June 2023

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Posted 1 year ago

“Very quick delivery! Very happy with my new decorative stones!”

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Posted 1 year ago

“Placed an order for 3 phormiums online. Plants delivered on time and exactly as described. Very healthy specimens. But what really stood out was the care of the packaging to ensure the plants arrived undamaged. Excellent value for money and would definitely buy from you again.”

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Posted 1 year ago

“Loved the little monkey who had a part in a win for my W.I. group in our local carnival, thank you.”

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Posted 1 year ago

“Excellent customer service and happy with the purchase”

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Posted 1 year ago

“Excellent customer service following a delayed delivery. prompt helpful responses”

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Posted 1 year ago

“Order was quickly processed and sent out. I was shocked at the state of the Box it arrived in with fragile all over it and a huge box all battered!! Only to find a little card inside picturing all the staff and an explanation that they reuse all delivery boxes to send goods out. A lovely touch, well thought out . Thanks”

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Posted 1 year ago

“This is my second purchase of this item. Fabulous quality, good price and fast hassle free ordering and delivery.”

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Posted 1 year ago

“We were pleased with how realistic the calf is; however, your advertised illustration stated it is 43cm standing, implying that it was 43cm tall, but it is actually 43cm in body length. Therefore, we were very disappointed about that.”

Old Railway Line Garden Centre 4 star review on 17th June 2023

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Posted 1 year ago

“Product good quality and as described. Delivery faster than originally promised. All round great service”

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Posted 1 year ago

“Our rose arrived well protected with one small part broken but not a problem. Plant looked sturdy and healthy and despite the drought seems to be established and in bud.”

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Posted 1 year ago

“purchase 2 bags of taylors swift first early seed potatoes from this garden centre. but unfortunately the potatoes had all ready stating sprouting and they were all soft to the touch. on informing the shop on line team of this issue. i spoke to graham on the team. and explained the problem with him. the response was excellent and i was reimburse the full amount of my payment. so a big thank you to all at the old railway line garden center *****”

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Posted 1 year ago

“Very impressed. Fantastic service and great plants. Will be back.”

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Posted 1 year ago

“Excellent plant, delivered before date given, thank you”

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Posted 1 year ago

Old Railway Line Garden Centre is rated 4.8 based on 8,451 reviews