Old Railway Line Garden Centre Reviews

Name: Old Railway Line Garden Centre
Address: Old Railway Line Garden CentreThree Cocks, BRECON
Rating: 4.82

4.8 Rating 8,435 Reviews

96 %

of reviewers recommend Old Railway Line Garden Centre

4.8

Based on 8,435 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Old Railway Line Garden Centre 5 star review on 26th January 2025

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have only placed 1 order " online " but it was straightforward, efficient and delivered within a reasonable timescale.”

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Posted 10 months ago

“The items were damaged and so was the parcel. I was very satisfied with the service and the communication from yourselves”

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Posted 10 months ago

“Plant arrived not in a good condition one leaf remaining. But understand it's a winter plant so probably that's the reason why.”

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Posted 10 months ago

“Thank you so much you were so helpful and guided me through the sale. Lovely professional,polite company”

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Posted 10 months ago

“I bought two special roses from here and I am in love with them and highly satisfied. I'd recommend ordering from this garden centre”

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Posted 10 months ago

“Excellent quick service . Delighted with my purchase , just hope I don’t kill them 🤦🏼‍♀️. Would definitely use again.”

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Posted 10 months ago

“Package arrived promptly, however, box was basically crushed by the courier. Courier didn't seem to think it was an issue. Might be worth looking into a new courier.”

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Posted 10 months ago

Hi Michael, I'm sorry to see that your box was crushed by the courier, We try our best to deliver a great shopping experience and this does not stop when we dispatch your order, so we will contact Evri to pass on this feedback & alert them of the poor handling by the driver. From your review, although the box was damaged, it seems that your product was received in good condition. Your images help us review our internal posting and packing process and help us to grow as a business. Thank you for your feedback, if you require any further assistance please get in touch so we can resolve any queries you may still have. Kind regards Luke at Old Railway line Garden Centre

Posted 10 months ago

“As always the staff were extremely helpful and knowegeable with regard to plant recommendations.”

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Posted 10 months ago

“Bought a pot saucer on line good communication from the garden centre quick delivery very happy would recommend them.”

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Posted 10 months ago

“Very pleased with my purchase of a Bramblecrest bistro set which was good value compared to other outlets especially when you take into account the free delivery. The communication from the Old Railway Line Garden Centre was timely and courteous and delivery was as expected. Thank you!”

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Posted 10 months ago

“Quick and efficient service.”

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Posted 10 months ago

“Paper flower arrived in a box too small therefore bashed/ damaged turns out it was ex display, offered £5 discount. Had to ring to request full refund and the £6 postage as they agreed it was no good to them either. Very disappointing”

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Posted 10 months ago

“Great service, product delivered as promised and as described.”

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Posted 10 months ago

“Good service fast delivery”

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Posted 10 months ago

“I received my order very prompt, very pleased with them, packed very well.”

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Posted 10 months ago

“Great service.Nice people that helped me. Quick delivery.”

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Posted 10 months ago

“I had ordered and paid for a quicker delivery due to Easter holidays . A very pleasant staff member rang me to say it may take a bit longer , giving me the option to cancel if this didn't suit . I explained it was for birthday gift and would hope it arrived before that and kept the order . I was told they would do their best to get it to the courriers in good time . I'm so pleased to say that the order arrived two days before the birthday was parcelled very well and the couriers followed my delivery option . Very satisfied from ordering to receiving . Thank you”

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Posted 10 months ago

“Customer service excellence, after I had an item delivered that was broken on transit even though it was packaged well , they replaced the item . I would like to thank the very friendly & helpful Staff .”

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Posted 10 months ago

“Swift delivery of my favourite French bread flour. Pleased to see it was packed with recycled packaging”

Old Railway Line Garden Centre 5 star review on 8th April 2024

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Posted 10 months ago

“Great service and quick delivery. Thank you.”

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Posted 10 months ago

Old Railway Line Garden Centre is rated 4.8 based on 8,435 reviews