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Old Railway Line Garden Centre Reviews

4.8 Rating 8,604 Reviews
96 %
of reviewers recommend Old Railway Line Garden Centre
4.8
Based on 8,604 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Old Railway Line Garden Centre Reviews

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great service item,Rose arrived quickly and in great condition
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Posted 9 hours ago
Brilliant service all the way from the initial ordering, regular updates and the products were delivered in perfect condition. Thank you and well done. 👍
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Posted 1 day ago
Online sale but this fragile item was exceptionally well packed and arrived in perfect condition.
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Posted 2 days ago
My order from yourselves arrived very well taken care of in individual pots The delivery company were excellent
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Posted 2 days ago
The item purchased was very good quality and good value, excellent service from yourselves with regular delivery updates. The only thing that let the experience down slightly was the delivery. Although I appreciate that this is out of your hands it is still a big part of the buying experience. The problem was that the pallet that the items came on was huge and it should have been a 2 man delivery.The delivery driver was brilliant and I felt really sorry for him trying to remove this pallet, which had obviously been side loaded with a fork lift truck, the driver managed to get his pallet truck in to turn it but it was too wide to get it onto the tailgateThe only solution was to split the load and manhandle the items physically from the lorry. As I had just come out of hospital I could not do any lifting so I had to beg favours from my neighbours to help us unload some of the items. The table with the glass top was so heavy it took 4 people to get it off the lorry. The driver should never have been sent out on his own with a load of this weight. As I said the driver was brilliant but should have never been put into this situation.
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Posted 2 days ago
Placed an order online for my willow trees as with anything that you buy online you worry about it being damaged when it arrives. Arrived well packaged I could see time had been taken to pack them. Well pleased and hope to deal with you soon thanks again.
Old Railway Line Garden Centre 5 star review on 16th April 2025
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Posted 2 days ago
Great service and prompt delivery
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Posted 3 days ago
Items ordered were sent out without delay and very well packaged. Much appreciated!!! Thank you.
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Posted 3 days ago
I bought online, haven't visited. Fast and safe delivery though.
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Posted 3 days ago
The whole experience from ordering to collection a pleasure. Thank you
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Posted 3 days ago
Staff are always helpful go the extra mile. Great choice in every department.
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Posted 3 days ago
Excellent service from the Old Railway Line Garden Centre. Easy purchasing online, friendly and efficient service on the phone and very helpful helping load up on collection of our goods. Would highly recommend.
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Posted 3 days ago
Quick service , have ordered twice now from the old railway garden centre. The second time there was an unexpected delay. Instead of just sending later they rang to explain and ask if ok and still wanted. Really helpfu team, excellent customer service would definitely use again
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Posted 3 days ago
Very efficient
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Posted 4 days ago
Great shipping, well protected, could have a more environmentally friendly box. Transport company did tip it upside down somehow and spilt some soil despite protection.
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Posted 4 days ago
This was a gift for my father-in-law It was just perfect Thank you would definitely recommend and use again
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Posted 4 days ago
Hello, yes Rose arrive safely and packaged perfectly with no harm to the Rose. Thank you very much. Kind regards Christine Fiddis
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Posted 4 days ago
A great service. The parcel arrived on the date I was given and the packing was the best I’ve ever seen so no way were the contents going to be damaged. Very well done. 👏🏻
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Posted 4 days ago
Superb service from start to finish, with free delivery to the Lake District. We were allocated a two hour delivery slot which was kept to. Would recommend this company without hesitation.
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Posted 5 days ago
very carefully packed plant in exellent condition
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Posted 5 days ago
Old Railway Line Garden Centre is rated 4.8 based on 8,604 reviews