The Norfolk Agents Reviews

Name: The Norfolk Agents
Address: Fakenham Industrial Estate, 7 George Edwards Rd, Fakenham
Rating: 4.83

4.8 Rating 207 Reviews

96 %

of reviewers recommend The Norfolk Agents

Company Reviews

Metrics

4.8

Based on 207 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0808 168 9134

Email:

info@thenorfolkagents.co.uk

Location:

Fakenham Industrial Estate, 7 George Edwards Rd
Fakenham
NR21 8NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ross and the team have been fantastic throughout the whole process of selling our house. Knowledgable and friendly and most importantly delivered on everything they said they would in a timely manner. Would recommend to anyone.”

Helpful Report

Posted 5 years ago

“We changed agents to the Norfolk Agents and they re marketed and had it sold within a couple of weeks, saved us about £10k in comparison to other agents fees! Importantly, they were friendly and efficient throughout and always did what they said they would when they said they would! Would recommend to anyone.”

Helpful Report

Posted 5 years ago

Mr & Mrs Thornley, Thank you for your kind review. We are delighted that you were happy with the service we provided. We wish you all the very best In your new home.

Posted 5 years ago

“I took a chance on the Norfolk Agents not knowing much about them but I was very pleased I did. They were very friendly and efficient throughout the whole process. They found me a buyer very quickly and were very patient and helpful through a complicated buying process. I have no hesitation in recommending them to anyone. Thank you Ross, Daniel and Ellie you deserve every success.”

Helpful Report

Posted 5 years ago

Thank you for your kind words Mrs Willis, we wish you all the very best in your new home.

Posted 5 years ago

“We found the Norfolk Agents to be helpful, friendly, calm and efficient, from arranging our first viewing to completing on the purchase of our new home. Would definitely recommend to others and use again in the future. Thank you!”

Helpful Report

Posted 5 years ago

“Ross and the North Norfolk agents team were absolutely amazing. We had to move house and business within a very small timeframe, so it was a more complicated process than usual. Ross helped to smooth everything over with endless patience and calm. He had excellent recommendations for solicitors and mortgage advisors. We really loved the personal approach and definitely didn’t feel like were getting the usual vulture-like estate agent treatment that we had come to expect. We now recommend the North Norfolk agents to everyone we meet. Thanks guys!”

Helpful Report

Posted 5 years ago

“I was very pleased with the way our sale was handled. Everybody was very friendly and efficient and nothing was too much trouble. Would definitely recommend.”

Helpful Report

Posted 5 years ago

“Ross, Emma and Ellie couldn't have been more helpful. Very efficient and attentive service. We would definitely use them again and would recommend them to friends and family.”

Helpful Report

Posted 6 years ago

“The Norfolk Agents were very proactive in helping not only sell but progress my Mothers property through to Completion. A hiccup on the original sale but relisted & a new buyer in place within a few days followed by the subsequent sale. Emma was very helpful in progressing the sale and keeping us informed all the way through, and all for much less money than the traditional estate agent fee!!”

Helpful Report

Posted 6 years ago

“Overall we found The Norfolk Agents brilliant. Communication was great every viewing confirmed with emails and followed up with feedback. At the end of the process they were there to issue advice and assistance. We cant praise them enough and would most definitely use them again in the future. And best of all the price is fantastic. We would advise anyone to use The Norfolk Agents.”

Helpful Report

Posted 6 years ago

“Without hesitation, I would recommend that anyone should use The Norfolk Agents to buy or sell a property. Having just sold a property, I was impressed by the number of viewings that were arranged and also delighted with the selling price that was achieved. We were regularly given updates on how the sale was progressing, finding the team to be professional, thoughtful and helpful throughtout the whole process. Thankyou for all your hard work selling the property...... extremely happy with all aspects of your services.”

Helpful Report

Posted 6 years ago

“We were extremely happy with the service provided by Emma at Norfolk Agents in Fakenham when we bought our house recently. From first viewing the house to actually moving in took just five weeks. Emma was on hand throughout the process to help get things done and we greatly appreciated her professionalism and expertise. We wholeheartedly recommend Norfolk Agents!”

Helpful Report

Posted 6 years ago

“Ross, Emma and Ellie could not be more professional, helpful, friendly, thoughtful, thorough and efficient. They went way beyond expectations during a difficult purchase for us. They came highly recommended to us, handled our sale brilliantly and we are already wholeheartedly recommending them to everyone. The Norfolk Agents are the best!”

Helpful Report

Posted 6 years ago

“They where always at the end of the telephone for us if we had any concerns.”

Helpful Report

Posted 6 years ago

“We contacted many agents in Norfolk and found that many didn’t even respond to our email. The Norfolk Agents responded quickly with a good selection of properties for us to view and we’re happy to show us out of hours. We wouldn’t hesitate to use them to sell our home in the future. Well done The Norfolk Agents”

Helpful Report

Posted 6 years ago

“10 out of 10 they sold our property with minimal fees. Thank you.”

Helpful Report

Posted 6 years ago

“The Norfolk Agents have been the best estate agents we have ever had the pleasure of working with. They are always incredibly friendly, thorough and professional. Their prices are incredible for the standard of care they offer and I never felt that once they had our money they dropped the ball or put us to the bottom of a pile, which has been my previous experience with other agents. They knew exactly who we were and what stage of negotiations we were at every time we called and they genuinely seemed to care about the whole process. We had a few ups and downs towards the end of our negotiations and they kept us informed and supported throughout- even texting outside of normal working hours to reassure us (special mention to Emma for that!). I have been recommending them to everyone who is thinking about buying or selling houses! Thank you all very much, we love our new house!”

Helpful Report

Posted 6 years ago

“I have used The Norfolk Agents twice now. In both cases I valued their prompt attention, and for their help in steering to successful conclusions what turned out to be quite tricky transactions. I can wholeheartedly recommend Ross, Laura and the team. I also saved a fortune in fees compared to what a typical High Street agent would have charged.”

Helpful Report

Posted 6 years ago

“Beware buying through this agent. Offered asking price. Accepted but no written confirmation and then asked to increase the offer”

Helpful Report

Posted 6 years ago

“Very poor communication, no viewings, no feedback, they take the upfront fee and then forget about you”

Helpful Report

Posted 6 years ago

“Great photos and description, asking price achieved within a week, with sale followed through by the agents to exchange. Very happy with all aspects of service.”

Helpful Report

Posted 6 years ago

The Norfolk Agents is rated 4.8 based on 207 reviews