The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 793 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product description was very accurate and delivery was prompt. A very positive experience.”

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Posted 3 years ago

Thank you for a lovely review Katie. We are pleased you are happy with your experience with us x

Posted 3 years ago

“Easy to use site and lots of helpful info to choose the right nappies. Loved the mystery nappy deal and will buy again when it comes back! Delivery time was super quick even over bank holiday weekend as well.”

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Posted 3 years ago

Thank you for such a great review Katherine. We are super happy that you loved your order x

Posted 3 years ago

“Information is clearly written on the website. Bundles are great and for all budgets. I ordered tots bots day & night nappies and happy with all so far.”

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Posted 3 years ago

We are pleased to hear you are happy Natasha. Thank you for a fab review x

Posted 3 years ago

“Really happy with our order. It came really quick and well packaged. The quality of items is fantastic and I found thr website and social media accounts very informative and helpful!”

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Posted 3 years ago

Thank you for a great review Emily. We are so pleased you have found TNG so helpful x

Posted 3 years ago

“Great website, have been able to purchase reusable nappy liners and laundry wash cheaper here than anywhere else and my baby and I love the Petit Lulu pull up covers for night times; which we found here at a great price with plenty of choice in stock. Delivery was really fast too. I will be continuing to come back to this website for our future eco friendly needs!”

The Nappy Gurus 5 star review on 27th May 2021

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Posted 3 years ago

Thank you for this fab review and super cute picture Jenny! We are so pleased to be of great service, and we look forward to welcoming you back to TNG again soon x

Posted 3 years ago

“I’m new to reusable nappies. And I’ve left it quite late to start but I’m so happy that I did. My little one is 22 months old. I love the prints I brought the starter kit (Alva) and An extra one too. The starter pack is very good value for what you get. They fit really well and still got lots off room to grow too. I can’t wait to add to my collection now.”

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Posted 3 years ago

Thank you for sharing this lovely review and pictures Vicki. It's never too late to start with cloth, and we are here to help you along the way if ever you need any advice :-) x

Posted 3 years ago

“Great website and quick delivery, found it really easy to find what I needed and have a great selection on nappies 🙂”

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Posted 3 years ago

Thanks for a fab review Kirsty. We are pleased that your order arrived super fast x

Posted 3 years ago

“TNG got back to me quickly when I asked when a particular product would be back in stock. Amazingly fast service (order dispatched same day) and package arrived plastic free as usual. Looking forward to trying our new nappies!”

The Nappy Gurus 5 star review on 25th May 2021

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Posted 3 years ago

Thank you for a lovely review Naomi. We hope you enjoy your order :-) x

Posted 3 years ago

“Great service! I am new to reusable nappies and I was a little daunted by the different types. TNG's made everything so easy and I would highly recommend!”

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Posted 3 years ago

We are so happy you would recommend us Jayne. Thank you for a fab review! x

Posted 3 years ago

“Both h the bag and the wipes look good and arrived quickly”

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Posted 3 years ago

Thank you for a lovely review x

Posted 3 years ago

“Everybody at TNG is kind, caring & very helpful. They offer as much help as they can, there are always deals to help with cost & they usually have all the latest prints on offer. The delivery is quick too! Sooo pleased I found TNG!!! Thank you! Hannah”

The Nappy Gurus 5 star review on 20th May 2021

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Posted 3 years ago

This is such a heart-warming review to read Hannah. Thank you for your kind words and feedback. We will be sure to let the team know. We absolutely love this picture you have shared too! We look forward to welcoming you back to TNG again soon x

Posted 3 years ago

“Really good service easy to order, fast good service, well packed to prevent damages, really pleased, not tried nappies yet as for unborn grandson”

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Posted 3 years ago

We are super pleased you are happy with our service and we wish you all the best for the safe arrival of your Grandson! x

Posted 3 years ago

“Not used them yet, but lovely patterns, feel nice and soft. I love them already.”

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Posted 3 years ago

We are so pleased you love your new items Kim! Thank you for a lovely review x

Posted 3 years ago

“Whole process was friendly professional and timely. 👍”

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Posted 3 years ago

Thank you for a wonderful review Lillian x

Posted 3 years ago

“Very accessible, quick and professional. Delivery was perfect. My only one caveat would be a brief explanation of the nappies I received - as they were all very different systems to the one I am used to - and had a bit of investigation to do to understand how to use them. But it was brilliant anyway! Thank you very much for all your hardwork”

Helpful Report

Posted 3 years ago

We are sorry you didn't feel supported with your purchase Andreia. We have lots of channels to get helpful advice from our Nappy Gurus including the 'Help Hub' on the website, Live Chat, Email and Facebook. If you need any further advice, please do let us know. Thank you for shopping with TNG x

Posted 3 years ago

“Shopping with the nappy gurus team was my best choice for starting using reusable diapers. First of all, the YouTube videos and Instagram are the best! Second, they answered all my doubts and gave me a personalized recommendation on how many and which diapers to start with. The website is wonderful and super easy to find items and buy. And if you didn't have the desired item, you can add alerts and / or talk to the team about it. They respond you very quickly (special thanks to Petra). To conclude, the prices and discounts (specially during the week of the nappies) are the best of all! I'm already in love with the team and I'm going to live here buy my nappies Thank you for the team! ”

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Posted 3 years ago

This is such a lovely review to read, and we are so pleased our help has got you started on your cloth nappy journey in the best way possible :-) We will be sure to let Petra know how helpful she has been. We look forward to welcoming you back to TNG again soon x

Posted 3 years ago

“Lovely products and prompt dispatch.”

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Posted 3 years ago

Thank you for taking time to leave us a fab review Louise x

Posted 3 years ago

“Love The Nappy Gurus. Excellent range of products. Fast delivery. Will shop again!”

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Posted 3 years ago

Thank you for a fab review Rosie. We look forward to welcoming you back to TNG again soon x

Posted 3 years ago

“Being new to cloth I didn't want to spend a lot of money whilst I was figuring out which brands suited us. Nappy Gurus had a great selection of Preloved nappies at a great price. They arrived beautifully packaged and were in brilliant condition all set up ready to go! I made my second purchase within days of receiving my first order, and will be back for more!”

The Nappy Gurus 5 star review on 8th May 2021

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Posted 3 years ago

Thank you for sharing this lovely review and picture Nicole. We are so pleased you are happy with your Pre-loved nappies, and love that you have shopped with us again already x

Posted 3 years ago

“Super helpful when I wanted to change an order. Great price and selection of nappies!”

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Posted 3 years ago

Thank you for a lovely review Rachael! We are super pleased our customer happiness team was of great help x

Posted 3 years ago

The Nappy Gurus is rated 4.9 based on 793 reviews