The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 793 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and fast delivery. Love the Alva breast pads.”

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Posted 4 years ago

We love the Alva range too Rachel! Thank you for shopping with us and for a fab review x

Posted 4 years ago

“Really love the selection of nappies & other products. Also love the info on the site - it’s helped me loads on my eco/cloth explorations. Thank you.”

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Posted 4 years ago

We are really pleased we have been of great help to you Hannah! Thank you for such a wonderful review x

Posted 4 years ago

“I really LOVE The Nappy Gurus! My FAVOURITE place to buy cloth diapers, even pre loved ones 🧡”

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Posted 4 years ago

We love this Wiktoria, thank you for making us your favourite!

Posted 4 years ago

“Super quick delivery and smooth order process. We love our nappies.”

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Posted 4 years ago

We are so pleased you love your nappies Debby. Thank you for shopping with us and taking time to leave a kind review :-) x

Posted 4 years ago

“Excellent service will be coming back to this shop very soon for more products”

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Posted 4 years ago

Thank you Emma! We look forward to welcoming you back soon

Posted 4 years ago

“I used the chart service and the Facebook group to ask a few questions before ordering and I received such friendly and helpful advice. Really quick delivery and I adore my nappies, thank you! Can't wait to place my next order!”

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Posted 4 years ago

We love that our friendly Guru's and community have been able to assist you Rosie :-) Thank you for such a kind review. We look forward to your future orders

Posted 4 years ago

“Thank you for all your help as I start my cloth nappy journey. I'm so excited.”

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Posted 4 years ago

We're excited too Pamela! Thank you for your kind review. If you need any further help, please do not hesitate to get in touch with us

Posted 4 years ago

“Great price and fast service. Will use again.”

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Posted 4 years ago

Thank you for your brilliant review Richard. We look forward to welcoming you back again :-D

Posted 4 years ago

“Unfortunately one item is not right, I send a e-mail but you don't resolve my problem yet.”

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Posted 4 years ago

Hi Dina, Thank you for taking time to leave us a review. We are very sorry that you are still unhappy with one of your items after our correspondence. Sadly Buttons are yet to update their packaging to ensure they're not wasteful, but I promise you the item contained is as advertised on the site. You are of course welcome to return this to us for a full refund

Posted 4 years ago

“Amazing products and very fast delivery (received the order in Portugal within 3 days). Will be ordering more soon! Thank you!”

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Posted 4 years ago

Thank you Ana, that is super speedy delivery! We are pleased that you will return to us and love our products x

Posted 4 years ago

“Great service! Very quick to despatch, great options of kits. Would totally recommend.”

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Posted 4 years ago

We love that you would recommend us Laura! Thank you for a fab review x

Posted 4 years ago

“Prompt delivery and no wasteful packaging. Nappies are very cute - look even nicer than on screen.”

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Posted 4 years ago

Hi Sophie, thank you for your kind comments on our eco-friendly packaging

Posted 4 years ago

“Extremely helpful and quick response to emails, followed by a great product! Thank you, so refreshing”

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Posted 4 years ago

We are really pleased you like our speedy email responses Kelly :-) Thank you for taking time to leave such a lovely review x

Posted 4 years ago

“Great choice of nappies and super fast delivery thank you!”

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Posted 4 years ago

Thank you for a brilliant review. We pride ourselves on our speedy despatch times, and I am glad you love this too! x

Posted 4 years ago

“I received my order just 2 working days after I placed it on the website, with a tiny chocolate in the parcel, which was lovely. Also, I asked the Customer service team for some help to amend the order as I forgot to add an item and they were very helpful. Highly recommended! Manuela”

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Posted 4 years ago

Hi Manuela! Thank you for your glowing review. We are really pleased our customer service helped you with your order amendments. We hope you enjoyed your tiny chocolate too! x

Posted 4 years ago

“Ordered some Alva wet bags and wipes. Love the quality and designs. Finding the website and Facebook groups very useful too!!”

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Posted 4 years ago

We love the Alva range too! Thank you for taking time to let us know your thoughts x

Posted 4 years ago

“Fantastic service with speedy delivery. I love all of the nappies we chose and the website was so easy to navigate. Already placed a second order and will certainly return again”

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Posted 4 years ago

This is great news Emily! Thank you for your fab comments! We very much look forward to your next order

Posted 4 years ago

“Great selection and plenty of information on cloth nappies and eco products. Delivery was quick and very happy with products.”

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Posted 4 years ago

Thank you for this lovely feedback Laura. We are super pleased to know you are happy with our service x

Posted 4 years ago

“Super quick delivery! I had absolutely no issues with my order, will be back for more. They have plastic free packaging which is a bonus 👏”

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Posted 4 years ago

Thank you Jasna, we love your feedback and look forward to seeing you again soon! x

Posted 4 years ago

“The nappy gurus are so helpful. The order process is quick and easy, and if you have any questions emails are replied to so promptly. I love the choices of nappies available and ask the accessories.”

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Posted 4 years ago

Thank you for your wonderful feedback Rachel. We are really pleased to be able to offer our support in a prompt and easy manner.

Posted 4 years ago

The Nappy Gurus is rated 4.9 based on 793 reviews