The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 793 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m new to cloth nappies and had a lot of questions! I filled in the questionnaire to get advice as to what may work for my two year old and third baby on the way who we would like to use cloth on from birth. Rachel from The Nappy Gurus was excellent in responding not only to the questionnaire but also to all my emails with follow up questions for her. I really couldn’t have asked for a better or more knowledgeable person to help us get started on our cloth nappy journey! I can’t recommend this service more highly and will definitely be advising any friends looking to switch to use The Nappy Gurus. I also put in an order when I was happy what I needed to buy which was processed and delivered extremely quickly and I am very happy with everything we ordered and are now using.”

The Nappy Gurus 5 star review on 10th August 2019

Helpful Report

Posted 5 years ago

Thank you for this amazing review Amy - we really appreciate the feedback and it's great to hear you found the whole processes helpful. We look forward to see you again soon :)

Posted 5 years ago

“Very very happy with my purchases! Really nice website, easy to navigate and lovely brands. Super quick delivery. No complaints whatsoever! I will keep ordering from them!”

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Posted 5 years ago

Thank you Isabel for your lovelt review. It's great to hear! :)

Posted 5 years ago

“We had tried 7 different cloth nappies, none of which worked for us. I then used the personalised recommendation service and received and speedy, thorough and friendly reply from Petra. Her fit advice (the videos are super useful) and nappy recommendation worked a treat and I bought enough nappies to get us going from the website which had all the lovely prints in stock and quick delivery. I'll be back for more!”

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Posted 5 years ago

Thank you so much Rachel, for your lovely review. We'll be sure to pass on your thanks to Petra :)

Posted 5 years ago

“TNG were fantastic. Good advice, a great range of products, friendly customer service and very personable. I highly recommend them”

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Posted 5 years ago

Thank you for your lovely review. We really appreciate it! :)

Posted 5 years ago

“Fast dispatch and great communication.”

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Posted 5 years ago

Thank you Shirley. We aim to please and we're glad you are happy. Thank you for your great review and we hope to see you again soon :)

Posted 5 years ago

“Very happy customer. Got personalised advice same day after filling in the form and went on to order a starter set. It arrived next day and is beautiful! Will be back!”

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Posted 5 years ago

Thank you Arri for your lovely review. We really appreciate your feed back. Looking forward to seeing you again soon :)

Posted 5 years ago

“Hi Last June 12th i had a order, but im stiill waiting. I hope wiil receive soon. Tanks”

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Posted 5 years ago

Hi Sara Thank you for your reply. It can take a while for parcels to reach their destination in Europe. Hopefully it will be with you soon :)

Posted 5 years ago

“Good product. Was slightly annoying minimum order value of £10 when wanted to try some boosters.”

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Posted 5 years ago

Thank you for your review and your feedback. :)

Posted 5 years ago

“Nappy delivery arrived super quick. Love all the info and helpfulness bits on the website. Will definitely use again”

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Posted 5 years ago

Thank you Kayleigh for your lovely review. We look forward to seeing you again soon :)

Posted 5 years ago

“A great range of products, fast delivery and fab costumer service. I always look forward to my fluffy mail from The Nappy Gurus!”

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Posted 5 years ago

Thank you Kathrine. Fluffly mail is simply the best sort of mail. We look forward to seeing you again soon. :)

Posted 5 years ago

“Always a pleasure receiving fluffy mail from The Nappy Gurus! Website is easy to navigate and full of lovely products and helpful info and delivery is always quick! Thanks Nappy Gurus 🥰”

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Posted 5 years ago

You're welcome Julie. Thank you for being a valued customer and thank you for your lovely review :)

Posted 5 years ago

“fantastic company with plenty of options and reasonable prices. Very happy with my purchase and will no doubt purchase more in future”

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Posted 5 years ago

This is great to hear Natalie. Thank you for your great review and we look forward to seeing you again soon :)

Posted 5 years ago

“Very quick delivery!”

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Posted 5 years ago

Great! Thank you Rebecca :)

Posted 5 years ago

“I've enjoyed using the Nappy Gurus website, both shopping for cloth nappies (there's a good variety) and using the tutorials.”

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Posted 5 years ago

Thank you for the feedback. It's good to hear the tutorials are beneficial. We hope to see you again soon :)

Posted 5 years ago

“Products arrived in good time, and were as expected. A lovely straightforward purchase :-)”

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Posted 5 years ago

This is great to hear. Thank you Amy :)

Posted 5 years ago

“Everything I've ordered so far has arrived really quickly and has been rated really accurately in terms of absorbancy etc. Will continue to use the nappy gurus”

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Posted 5 years ago

Thank you Amy. It's great to hear we're are getting it right :)

Posted 5 years ago

“So handy to have all my favourite brand in one place so I only have to pay for postage once! Quick customer service and delivery every time as well! Couldn’t be happier and will definitely do all my nappy shopping here!”

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Posted 5 years ago

Thank you for the feedback Meg. It's great to hear :)

Posted 5 years ago

“Amazing quick service, great choice of products & all at a great price!”

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Posted 5 years ago

Thank you Cara :)

Posted 5 years ago

“Super quick delivery”

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Posted 5 years ago

Thank you :)

Posted 5 years ago

“Always lovely how you keep us informed of deliveries details, great service. Thanks again”

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Posted 5 years ago

Thank you Cecilia for your lovely review. We hope to see you again soon :)

Posted 5 years ago

The Nappy Gurus is rated 4.9 based on 793 reviews