The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 793 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought my first pim pam nappy and im obssessed! The fit is amazing and the containment even just using one insert is amazing!! Now I need them all”

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Posted 3 years ago

We love Pim Pam too Ellen! Thank you for a fab review and for shopping with TNG. We hope you can top up your stash with more Pim Pam soon! x

Posted 3 years ago

“Great website with really good products and my orders have all arrived really quickly. The try cloth for £10 scheme is also fab! It helped us make the change to cloth because we could try different brand nappies before committing. The whole thing was super straightforward, I’d highly recommend.”

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Posted 3 years ago

We love that you would recommend us Lucy! Thank you for a fab review, and for shopping with TNG x

Posted 3 years ago

“Great range of nappies and supplies plus lots of useful information. Brilliant for a mum who is new to reusable nappies and slightly overwhelmed by the different varieties and accessories! There is also the option to add a free nappy guide at checkout. One of the nappies I had ordered ended up being out of stock but they emailed me immediately to apologise for the error and to add a different design instead. Would definitely recommend.”

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Posted 3 years ago

Thank you for a wonderful review Sarah. I am sorry we did not have the nappy design you requested, but I am pleased our team swiftly resolved this for you :-) We hope we can continue to support your cloth nappy journey x

Posted 3 years ago

“I’m starting my reusable journey I have found the nappy guru site incredibly helpful and informative about the different types of nappies available via the website/Facebook group and the demo videos and the designated nappy guru specialists. I would recommend anyone thinking of making the transition to reusable nappies to use the nappy guru as your first port of call. Me and a few friends are determined to make the switch so we have purchased a variety of nappies and together through trial and error will make the change and do our bit. The nappy gurus make what seems like a daunting transition into a world of reusables with too many choices into bitesize pieces where all choices can be tailored to your own personal needs. This may be what’s easy for you/ your reluctant partner and what’s right for your baby. But also supports you with how many you need? What you will need? And Which ones are most cost affective against which ones dry quicker and are more absorbent. My little girl is now 3 weeks and my first child so now I feel ready to make the change.”

The Nappy Gurus 5 star review on 4th May 2021

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Posted 3 years ago

Thank you for such a fab review Rebecca. We are so pleased that our team and helpful advice has supported you and your friends in making a change. Please do let us know if we can be of any further assistance, and we wish you all the best on your cloth journey x

Posted 3 years ago

“Really love the nappy selection and quality. Quick shipping. The only niggle is the packaging which was simply one thin brown paper bag. The parcel arrived ripped and open in several places and the postman struggled to keep it together for delivery.”

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Posted 3 years ago

We are very sorry to hear this, and we will be sure to feed this back to our warehouse so they can be extra careful when packing. We choose to use paper bags to be as eco friendly as possible, but we apologise that on this occasion this decision caused a negative impact on your shopping experience. We hope to welcome you back again soon x

Posted 3 years ago

“Very happy with all the information and recommendations I received. Bought a starter pack and it arrived quickly, the styles are lovely.”

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Posted 3 years ago

We are pleased you are happy with your Starter Pack and with TNG's services. Thank you for choosing to shop with us x

Posted 3 years ago

“Great selection of nappies to chose from to suit all style preferences and budgets. Good organisation and items were delivered quickly. Happy 😁”

The Nappy Gurus 5 star review on 3rd May 2021

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Posted 3 years ago

Thank you for a lovely review and for sharing your fab purchases! We are super pleased you are a happy customer x

Posted 3 years ago

“I recently made my first purchase from The Nappy Gurus after following them on Facebook for a while. I'm so pleased with my items and found that the helpful descriptions on the website were so useful to navigate the big wide world of cloth nappies! I also love all their branding on social media and think it looks fab :-)”

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Posted 3 years ago

Thank you for this lovely review Gemma. We are so pleased that you love all things TNG and for you support on our social media x

Posted 3 years ago

“Responsive to queries. Very quick dispatch and delivery. Will be coming back to increase our nappy stash.”

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Posted 3 years ago

Thank you for a fab review and for shopping with TNG Emma. We look forward to welcoming you back again soon x

Posted 3 years ago

“Received very helpful advice by email and feel grateful for the support, as starting out with cloth nappies can feel stressful at the best of times! I feel like a valued customer, and I love the range of products available from nappy gurus, there’s so much in store I want to buy and try! I wish I’d discovered their trial offer sooner before I’d invested heavily in products, but would recommend this to others. I also love that my parcels come with sustainable eco friendly packaging and a little chocolate! A very nice touch! Love ordering from here and therefore is my go-to place for all things cloth nappies, despite there being many more cloth nappy websites on line!”

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Posted 3 years ago

We are so pleased to hear you love our great service Caroline! Thank you for such a wonderful detailed review. We are always happy to help, and we look forward to welcoming you back to TNG again soon x

Posted 3 years ago

“After borrowing some nappies from a local library (having been directed there via one of the nappy gurus!) I’ve now placed two orders of pocket nappies, accessories and boosters. The initial chat and video call about products was so handy and the fact I was pointed in the direction of a nappy library was great as it meant I got to trial before buying! Really good service, fair pricing and a good range of items. I know I’ll be back buying more!”

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Posted 3 years ago

This is a super review Francesca, thank you for your lovely words about our service. We very much look forward to welcoming you back to TNG again soon x

Posted 3 years ago

“Great website and speedy delivery!!”

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Posted 3 years ago

Thank you for a fab review and for shopping with TNG x

Posted 3 years ago

“Really enjoy shopping with the nappy gurus. Great service, quick dispatch and amazing range of nappies. Currently enjoying my new thirsties nappy.”

The Nappy Gurus 5 star review on 30th April 2021

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Posted 3 years ago

Thank you for a lovely review and picture of your new super cute Thirsties nappy Emma! We look forward to welcoming you back to TNG again soon x

Posted 3 years ago

“Very happy with my purchase. Great communication and fast delivery”

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Posted 3 years ago

This is fab to read Laura! Thank you for shopping with TNG and for a wonderful review x

Posted 3 years ago

“Excellent company, advice on hand & good price nappies.”

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Posted 3 years ago

Thank you for a lovely review Jeannine. We are super pleased you've enjoyed our service x

Posted 3 years ago

“The dispatch was timely, reliable, and the collection in their website is up to date with the newest prints! Getting the package without any plastic feels really nice. The added chocolates are a pleasant surprise! (Thanks Jemma for packing our order lovingly)”

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Posted 3 years ago

This is a fantastic review to read Guy! Thank you for taking time out to write this and for thanking your order packer Jemma! We look forward to welcoming you back to TNG again soon! x

Posted 3 years ago

“Really easy to order and good value for money. I love that I was able to order nappies from lots of different brands so we can try out some different styles. I found the Nappy Gurus very helpful when I contacted customer services and they solved my problem quickly and stress free.”

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Posted 3 years ago

We are so pleased we have been such a great help Hollie! Thank you for an excellent review and for shopping with TNG x

Posted 3 years ago

“Love this site, great range of products and prices, excellent customer service and I just love my cloth nappies! I already have recommended to friends.”

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Posted 3 years ago

Thank you for an outstanding review and for kindly recommending us! We look forward to welcoming you back to TNG again soon Zane x

Posted 3 years ago

“The delivery came so fast and the information on the site helped me decide on making the decision to buy reuseable nappies. Thank you TNG, I was so happy with my purchase!”

The Nappy Gurus 5 star review on 28th April 2021

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Posted 3 years ago

What a fab purchase! Thank you for a lovely picture and review x

Posted 3 years ago

“Super quick delivery, amazing recyclable packing used and the chocolate treat was a lovely surprise!”

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Posted 3 years ago

We are pleased you enjoyed your order and chocolate Gemma! Thank you for a fab review x

Posted 3 years ago

The Nappy Gurus is rated 4.9 based on 793 reviews