The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 793 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The nappy gurus have such a great persona recommendation service- I could tell Melissa had read my answers and taken the time to recommend products she thought would actually work for my family. I'm just so excited for my little one to arrive now so I can start to learn more!”

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Posted 4 years ago

Thank you so much for your lovely review. I have passed your kind words on to Melissa :) Congratulations and we hope to see you again soon :)

Posted 4 years ago

“Absolutely fantastic service, very helpful and prompt in responding and arranging order as well as refunds! The go to for all things reusable nappy! Thank you”

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Posted 4 years ago

Wow Khayra! Thank you! Such lovely words and 5 stars! We really do appreciate it. Hope to see you again soon :)

Posted 4 years ago

“Great service, great advice. Have worked tirelessly to make sure people get their products all through lock down!”

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Posted 4 years ago

Thank you Sarah! This means a lot to us and we really appreciate your kind words. I'll be sure to pass them on to the team. Hope to see you again soon :)

Posted 4 years ago

“After completing the questionnaire I received fantastic, personalised advice from Meg. She asked a few follow up questions to really tailor her recommendations and was so helpful and informative. The world of cloth nappies is a minefield when you're just starting out but I felt Meg broke down the different aspects and things to consider really well.”

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Posted 4 years ago

Thank you so much Rachel. This is great to hear and Meg is a little jem! Hope to see you again soon :)

Posted 4 years ago

“I cannot recommend Innes from Nappy Gurus enough. Being a complete newbie to cloth nappies Innes walked me through what I required and answered all my questions and concerns i had. I also highly recommend her blog - i've learnt so much and am loving my new journey”

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Posted 4 years ago

Thank you for your lovely words Lauren. Innes is amazing and we're so pleased you found her support helped you. Hope to see you again soon :)

Posted 4 years ago

“Amazing product choices, Fantastic service and speedy delivery... WHAT MORE COULD YOU ASK FOR! I, along with many others, absolutely love the nappy gurus and I’m sure I’m not the only one who gets super excited when I see that tape! I recently ordered some respiin baskets and et are brilliant, so useful and super cute too. I also love the bare and boho csp that the nappy gurus stock the quality it brilliant and hey are really thin yet still very absorbent. Everyone at the nappy gurus is truly awesome, Thank you!”

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Posted 4 years ago

Jessica! Thank you! You're words mean a lot! It's such a lovely and emotional thing to read such kind words. We want to make sure we are doing it right and reviews like this confirm we are. Thank you and we hope to see you again soon :)

Posted 4 years ago

“I really didn’t know where to start, but Innes was so helpful and informative. Thanks to her I now understand what I need and feel a lot more confident.”

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Posted 4 years ago

“Excellent service- quick dispatch - very helpful!”

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Posted 4 years ago

Thank you Samantha, this is lovely to hear! :)

Posted 4 years ago

“Whenever I've ordered from The Nappy Gurus, I've been so impressed with how quick my items are dispatched and delivered - even through lockdown! Excellent communication and a wealth of knowledge, I've especially found their social media pages useful.”

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Posted 4 years ago

Harriet! This is wonderful. Thank you so so much for your kind words and 5 stars! Hoping to see you again soon :)

Posted 4 years ago

“Quick delivery and great advice from all at Nappy Gurus cant wait to start our cloth journey 😀”

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Posted 4 years ago

Wonderful news! Thank you Sonia :)

Posted 4 years ago

“We bought some more Seedling Baby pockets for our daughter to use at night. They are absolutely amazing and very happy with our purchase. The Nappy Guru's selection of products and customer service is above and beyond, you will always have a happy experience when shopping with them😊”

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Posted 4 years ago

Fantastic Joseph! Thank you so much for your kind words! We really appreciate them Hoping to see you again soon :)

Posted 4 years ago

“The service at the Nappy Gurus is the best! The girls are so knowledgeable and always willing to help any time of the day. I love their products, especially the kit & kin boosters which were recommended to me. I love their Facebook group too, such a nice bunch of ladies! :)”

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Posted 4 years ago

Thank you so much Sophie. This has made our day! You're review is wonderful. Hoping to see you again soon :)

Posted 4 years ago

“Good communication, friendly service and quick delivery despite the current circumstances. Good range of products.”

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Posted 4 years ago

Thank you so much for this amazing review and 5*. Greatly appreciated :)

Posted 4 years ago

“Quality nappies and helpful product advice! Couldn't believe how quickly the nappies arrived!”

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Posted 4 years ago

Yay! This is fabulous. Thank you so much for your amazing review. We hope to see you again soon. :)

Posted 4 years ago

“Brilliant speedy service as always! Even during lockdown which is pretty impressive:)”

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Posted 4 years ago

Thank you so much Malgorzata for your amazing review :)

Posted 4 years ago

“I filled out the contact form to get some personalized nappy advice and received an email shortly after from Innes! Wow - I am SO thankful for all of her recommendations. Up until this point, I was ready to throw in the towel with cloth diapers because I was so overwhelmed. Innes helped me understand what types of diapers there are and what would work best for me. I was so impressed with how in detail and thorough her information was! I am super thankful for TNG and hope that you guys can ship to the US again soon. :)”

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Posted 4 years ago

Thank you so much Hannah. This is amazing to hear! It's great to hear feedback and we hope to see you again soon :)

Posted 4 years ago

“Highly recommend this site. Such a great selection of nappies and eco products. The Gurus are so helpful and offer loads of useful advice!”

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Posted 4 years ago

Fantastic to hear Jess. Thank you so much for the wonderful review and the 5 stars. It is greatly appreciated :)

Posted 4 years ago

“I would highly recommend TNG for their service, product range and advice! For anyone wanting to start using cloth nappies they offer a friendly and helpful advice service. It always feels very personal when you order from TNG, like ordering from a friend :)”

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Posted 4 years ago

Wow! Thats so nice of you Amy. This is wonderful to hear, it's good to hear all the hard work is worth it and we are getting it right. Thank you :)

Posted 4 years ago

“Excellent service and quick delivery. Highly recommend”

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Posted 4 years ago

Yay this is fantastic. Thank you so much Ceri. Hope to see you again soon :)

Posted 4 years ago

“Items packaged well and received swiftly. Thank you so much!”

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Posted 4 years ago

Yay! Great news, Thank you Jody for you taking the time to leave us a review and 5 stars :)

Posted 4 years ago

The Nappy Gurus is rated 4.9 based on 793 reviews