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The Nappy Gurus Reviews

4.9 Rating 793 Reviews
99 %
of reviewers recommend The Nappy Gurus
4.9
Based on 793 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Nappy Gurus Reviews

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The Nappy Gurus 5 star review on 23rd January 2022
Tori Renwick
The Nappy Gurus 5 star review on 23rd January 2022
Tori Renwick
The Nappy Gurus 5 star review on 17th October 2021
Alana Marchant
The Nappy Gurus 5 star review on 17th October 2021
Alana Marchant
The Nappy Gurus 5 star review on 17th October 2021
Catherine Reid
The Nappy Gurus 5 star review on 24th August 2021
Sarah O’hanlon
The Nappy Gurus 5 star review on 16th August 2021
Anonymous
66
Anonymous
Anonymous  // 01/01/2019
Fast handling of the order.
Helpful Report
Posted 3 years ago
We are very pleased your order reached you quickly and safely Pedro. Thank you for a lovely review x
Posted 3 years ago
Beautiful nappies and super quick service. Also a really easy website to use with lots of tutorial videos to help along the way especially for a complete newbie.
The Nappy Gurus 5 star review on 22nd April 2021
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Posted 3 years ago
Thank you for sharing this wonderful review and lovely picture. We are so pleased we have been able to help you with your cloth journey! x
Posted 3 years ago
Fast delivery and excellent products
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Posted 3 years ago
Thank you for a wonderful review Fernanda! x
Posted 3 years ago
Great advice service but not the most cost effective when it comes to purchases.
Helpful Report
Posted 3 years ago
Thank you for your review Uma! We are super sorry you do not feel reusable nappies are cost effective. Initially you may think this, but over time there are a lot of savings to be had, along with the perks of being wonderfully eco-friendly too! TNG offers lots of fab discounted bundles for varying products and we ensure we remain in keeping with all RRP pricing. You can always get a further discount with one of our lovely Nappy Guru's affiliate codes, and we frequently have great offers on too! Please do reach out to us if you wish to discuss this further x
Posted 3 years ago
I had a great experience ordering from the Nappy Gurus. They have a beautiful nappy collection and I love the bullet point information for each nappy, it is very convenient when choosing the right nappy for your baby.
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Posted 3 years ago
Thank you for a wonderful review Anna. It's fab to know that our fast delivery and wonderful brand selection will encourage you to visit us again soon! x
Posted 3 years ago
Super helpful staff, beautiful products and I love watching what’s happening via fb and Instagram to keep updated on new products and news!
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Posted 3 years ago
Thank you for a fab review Mikaela. We love that you enjoy watching all things TNG on our socials, and we will be sure to feedback your lovely comments to our team x
Posted 3 years ago
Ordered some Close Nappies as part of the warehouse clearance.... quick delivery and, although there were a few nappies missing when the order arrived, the lady I spoke to was lovely and promptly dealt with it. Will definitely be buying again from here in the near future!
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Posted 3 years ago
We are super sorry that we missed some items from your order, but it's fab that we managed to resolve this for you quickly :-) We very much look forward to welcoming you back to TNG again soon and thank you for your lovely review x
Posted 3 years ago
Great communication, speedy delivery, excellent service.
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Posted 3 years ago
Thank you for a fab review and shopping with TNG Claire x
Posted 3 years ago
The Nappy Gurus have such a depth of knowledge and provide support that doesn't feel like a sales pitch. There is such a wide variety of choice on the website. The delivery is super speedy too. I have given 4 stars due to the use of plastic packaging and I hope they will consider introducing plastic free packaging!
Helpful Report
Posted 3 years ago
Thank you for a lovely review Daniella. I apologise that your delivery arrived with plastic packaging, I have popped you an email to help me investigate this further please - as your order should have arrived in a paper TNG bag! Please be assured that we consciously use plastic free packaging for all our orders, as this is a very important part of our eco-friendly ethics :-) We hope you visit us again soon x
Posted 3 years ago
excellent service - very helpful will a minor query regarding tracking delivery. will certainly use this site again
Helpful Report
Posted 3 years ago
We are pleased we could assist you with your tracking :-) Thank you for a lovely review x
Posted 3 years ago
Amazing advice, amazing products and amazing service!
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Posted 3 years ago
Thank you for this lovely review Toni. We are super pleased you are happy with everything TNG do! x
Posted 3 years ago
I like the website and it was easy to check out the different nappies. It is all well described, I just suggest to add some more pictures of the inside of the nappies to show how they are. That is useful for beginners like me! I have ordered a few different reusable nappies to try, together with boosters and liners, and hopefully I will find the one that will work for me and order more.
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Posted 3 years ago
Thank you for a constructive review Barbara, I will be sure to pass your feedback to the team. If we can be of any further help, please reach out to our fab Nappy Guru team. Thank you for shopping with TNG x
Posted 3 years ago
Just wow. TNG changed my cloth journey. I was a struggling FTM with disposables not being good enough for my new baby boy. I completed a TNG questionnaire and the lovely Louisa came back to me, offering essentially 1-1 service with consistent remain replies and first hand advise (even a cheeky discount code!) so I’ve ordered a couple of the brands she had suggested and they are just PERFECT and amazing. I have now begun to build my cloth nappies collection using a couple different brands and my baby boy loves them! And they look fantastic. Thanks TNG for all your hell & I would deffo be buying through you in the future. Plus the personal touch with packaging/dispatching is fantastic, cheers Ian for packing my two orders!!!!
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Posted 3 years ago
This is so heart-warming to read Olivia! Thank you for such lovely feedback - we will be sure to let Louisa and Ian know :-) We are so pleased that we have been able to help you on your cloth journey, and we look forward to welcoming you back to TNG again soon x
Posted 3 years ago
Great service from The Nappy Gurus. I love that they do more than just nappies & really help towards being more Eco friendly. Alongside buying two nappies in their amazing £10 deal I also got myself some cloth sanitary pads. Delivery was also very quick. All in all a very happy customer & will be buying some more nappies soon.
The Nappy Gurus 5 star review on 11th April 2021
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Posted 3 years ago
Thank you for such a lovely review and picture. We are so pleased we can cater to so many of your reusable needs :-) Thank you for shopping with TNG and we look forward to welcoming you back again soon x
Posted 3 years ago
The Nappy Guru team have been very helpful in helping me navigate through the world of cloth nappies! My daughter is 10 weeks and is full time in washable nappies, not only do they look great but work so well. Couldn't recommend them enough
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Posted 3 years ago
Thank you for a glowing review Ellen. We are so pleased we have been able to support you on your cloth journey, and that you would recommend us too! x
Posted 3 years ago
So happy with my (many) purchases from the nappy gurus! So much choice and the quality is fab. Always quick responding to emails and always friendly! Very happy customer 😊
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Posted 3 years ago
This is so lovely to read Rebecca! Thank you for your many visits to TNG and for leaving us such a fab review. We will be sure to let the team know, and we look forward to welcoming you back again soon x
Posted 3 years ago
Fantastic choice, very quick delivery, will definitely use again ☺️
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Posted 3 years ago
This is fab to read Claire. Thank you for a fab review and we look forward to welcoming you back to TNG again soon x
Posted 3 years ago
Well packed thank you website easy to view pics of all nappies great thank you c
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Posted 3 years ago
Thank you for a lovely review Pearl, we are so pleased you found our website user friendly x
Posted 3 years ago
Really fast delivery. Very happy with our mystery nappies
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Posted 3 years ago
We are super pleased you liked your Mystery Nappies Samantha! Thank you for a lovely review x
Posted 3 years ago
I asked for help before I was even a customer with issues I had with my reusables, and the response was so detailed and thorough, it really helped alot. Now I'm a customer and love the huge range of nappies on offer. Highly recommend, amazing holistic service!
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Posted 3 years ago
This is so lovely to hear, I will be sure to pass your fab feedback on to the whole team. We look forward to continuing to support you on your cloth nappy journey and thank you for shopping with TNG x
Posted 3 years ago
The Nappy Gurus is rated 4.9 based on 793 reviews