The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 793 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great brands and super fast delivery! Plus, they have really good info on the different options available which makes it very easy to get it right if you're a first time cloth buyer”

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Posted 3 years ago

Thank you Lia for the lovely words. I'm so glad you received your order so fast x

Posted 3 years ago

“I’ve ordered many many times! I love the speed and the products my go to for all eco items”

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Posted 3 years ago

Thank you so much Lorraine for the review. We are so happy, that you are happy. I will pass on your lovely words to our team x

Posted 3 years ago

“Amazing customer service and you even get a tiny chocolate in your order!”

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Posted 3 years ago

Thank you very much for the review. I am so glad you loved your order, and we hope you enjoyed the chocolate x

Posted 3 years ago

“The Nappy Guru's gave clear advice when I was first purchasing cloth nappies giving me the confidence to give cloth a go. They have a wide range of nappies, with a clear breakdown of the essential details of each allowing you to make an informed and cost effective decision. Delivery has consistently been prompt.”

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Posted 3 years ago

Thank you Charlotte. It is so lovely to hear our help gave you the confidence to use cloth. We stand by the motto 'Cloth is simple' so I'm glad our information was clear for you. Welcome to the cloth family, we are so glad you are here x

Posted 3 years ago

“I love the nappy gurus ❤️ always pretty speedy delivery and great advice available! Love that I can get all the brand's I love in one place which saves on shipping!! I don't need anymore nappies now but Ive always got my eyes peeled for a mystery box 🤣😍 and I will definitely be back for more csp! I love the option to buy bundles to try different brands :)”

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Posted 3 years ago

Thank you Eliza! We love you too x It's so lovely to hear that you have loved all of your orders with us. Mystery boxes are one of our favourite things.. so much fun hehe x

Posted 3 years ago

“Great selection and fast delivery 😊”

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Posted 3 years ago

Thank you Patricia! We are so glad you are happy with your order x

Posted 3 years ago

“A lovely, incredibly friendly, knowledgeable bunch with a great ethos. They’re always on hand to help with questions, stock a wide range of products and have awesome offers on regularly!”

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Posted 3 years ago

Thank you for the kind words Laura! Its so nice to read lovely reviews like this. Always brightens our day x

Posted 3 years ago

“Brilliant site, great customer service and orders arrive so quickly! Love the addition of the little chocolate in each package too!”

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Posted 3 years ago

Thank you so much for the lovely review Mimi! We are so glad you love your orders and enjoy your chocolate too x

Posted 3 years ago

“I ordered the surprise diapers for 10£ and I am super happy with what I got. I also loved the details in the order and it was super fun to be lucky to see my order being packed on Instagram.”

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Posted 3 years ago

What we are packing Wednesday is my favourite day of the week. I'm so glad you enjoyed us featuring yours Ana, and that you enjoyed watching it. Thank you for such a fab order x

Posted 3 years ago

“Informative website, superb customer service and prompt delivery in orders.”

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Posted 3 years ago

Thank you for such a lovely review x

Posted 3 years ago

“Buying from the nappy gurus feels like buying from a friend. You get an absolute first class service, they are always happy to help, fair pricingband they give wonderful and easy to understand advice if needed. The delivery speed is second to none. Did I mention they also pop a free chocolate treat in with your order.”

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Posted 3 years ago

Thank you for such heart warming words. Reviews like this really brighten our day. I will make sure to pass on your lovely words to the whole team x

Posted 3 years ago

“Before TNG I must admit I was lost in the Cloth Nappy World. I didn't know half of what was out there in terms of different systems, night nappies, sizing etc. But finding The Nappu Gurus was honestly a godsend! They offer a personalised suggestion service, through a questionnaire. This was really easy to complete and was so helpful starting out. This was also how I discovered their Facebook page - search The Nappy Guru Place - very helpful over there too! Customer service has always been brilliant. The range they offer is also great and I can't fault them in any area - delivery has always been prompt and returns and refunds have always been a smooth process!”

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Posted 3 years ago

Thank you so much Zoe for such a lovely and detailed review. We stand by the motto 'Cloth is simple' and I'm so happy to hear our advice helped you to feel that way too x

Posted 3 years ago

“Fab company, nappies always arrive quickly, bought a mystery nappy recently and received one I'd been wanting to buy for ages! Very happy 😊”

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Posted 3 years ago

Thank you Jen for such a kind review. I'm so glad your mystery nappy was one from your wish list. It was obviously meant to be x

Posted 3 years ago

“Amazing choice of products, very speedy delivery and wonderful customer service! TNG are brilliant! :)”

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Posted 3 years ago

Thank you very much Jessica. Kind reviews like this always brighten my day so thank you x

Posted 3 years ago

“Love the guru service! Always ordered fairly last minute in the day. However it always arrives quickly within a few days. Great as we got into our journey and needed to extend our stadhy. We've even used the competitions and £10 nappy deals before.”

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Posted 3 years ago

Thank you Faye for such a lovely review and a BEAUTIFUL photo! x

Posted 3 years ago

“I love the advice and help they provide to those starting out or if you need to troubleshoot a wash routine or leak issue. They have so many options for products and they have tried them all!”

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Posted 3 years ago

Thank you Lindsey for such a great review. We really appreciate hearing all the things you love about shopping with us, so thank you x

Posted 3 years ago

“Customer service fab, always quick response to any questions you have. Quick delivery on a great range of products!”

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Posted 3 years ago

Thank you Verity for a lovely review and I'm so glad you are happy with your customer service. That is so important to us x

Posted 3 years ago

“Lots of choice of different brands and styles and very quick delivery.”

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Posted 3 years ago

Thank you for a lovely review. We are so glad you are happy with your experience x

Posted 3 years ago

“Great introduction to cloth nappies, I learned loads and they have a huge selection, amazing customer service , when my little ones nappies kept leaking I had free 1-1 support from Sam and she also checked in afterwards to make sure I was getting on ok!”

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Posted 3 years ago

Thank you Mollie for your review. Its so lovely to hear your support was helpful. It makes us very happy to know you are happy x

Posted 3 years ago

“Excellent customer service. Helpfuk gurus.”

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Posted 3 years ago

Thank you for your kind review. We are very lucky to have such fabulous Gurus, and its lovely you think so too x

Posted 3 years ago

The Nappy Gurus is rated 4.9 based on 793 reviews