The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 793 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Write Your review

Tell us how The Nappy Gurus made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and very quick deliver. Can‘t fault them.”

Helpful Report

Posted 4 years ago

Thank you for such a lovely review

Posted 4 years ago

“Muito satisfeita, mesmo em pandemia e com a BF o envio foi relativamente rápido para Portugal. Voltarei a encomendar certamente. Obrigada”

Helpful Report

Posted 4 years ago

Obrigado por sua adorável avaliação Daniela x

Posted 4 years ago

“Following the very thorough recommendation email from The Nappy Gurus, I purchased a couple of nappies to try. They came in no time at all, and I will definitely be buying from them again!”

Helpful Report

Posted 4 years ago

Thank you for a brilliant review Camilla. We are really pleased to have been of great help and service

Posted 4 years ago

“Nappy Gurus have so many useful tips and information for those of us new to reusable nappies. We're lucky to live in one of the London boroughs offering the real nappies for London voucher - the team at Nappy Gurus processed my voucher quickly, and I recieved my refund with no problem. Can't wait to try the nappies on baby!”

Helpful Report

Posted 4 years ago

Thank you for such wonderful feedback Emily - we will be sure to pass this on to Real Nappies For London too! We hope you enjoy your cloth nappy journey x

Posted 4 years ago

“Purchased my first cloth nappy here and haven’t looked back - in fact I made 3 orders within a week, sorry! :D They have always been super helpful when I’ve had a question and have made my cloth nappy experience easier already! Plus the free little chocolate I can’t complain at all! Thank you so much will be ordering lots more in the future.”

Helpful Report

Posted 4 years ago

Jo, we love that you have found us so helpful so thank you for such a great review! We are always here to offer support (and chocolate!) so never hesitate to get in touch! x

Posted 4 years ago

“I love The Nappy Guru's. Their range is excellent, their email recommendations are ridiculously through and informative allowing a cloth newbie to become comfortable very quickly. One of the beat things is their quick guides and their table showing how absorbent each fabric is which has been so helpful in finding what is best for my 7 week old. Thanks to The Naply Gurus I am a complete convert going from I might give it a go to I will part time cloth to now I am going to full time cloth my baby! Me, my babies bum, my bank account and the environment is very thankful!”

Helpful Report

Posted 4 years ago

Ally, this is so lovely to read! We pride ourselves on the support we offer the cloth nappy community and we are so pleased this assistance has allowed you to become confident with cloth :-) If you ever need anything else, please do let us know

Posted 4 years ago

“Wonderfully friendly, knowledgeable and helpful experience. I am a complete convert, only wish I’d made the step sooner. I would recommend your services anytime.”

Helpful Report

Posted 4 years ago

Thank you for such a kind review Nadine, we really appreciate that you would recommend us. If you need any further help on your cloth journey, please do just let us know x

Posted 4 years ago

“Great prices, quick delivery! Thanks!”

Helpful Report

Posted 4 years ago

Thank you for such a lovely review Lindsey x

Posted 4 years ago

“Very happy with how quickly my order came!”

Helpful Report

Posted 4 years ago

We are pleased to hear your order reached you super fast Ellen, thank you for leaving a lovely review x

Posted 4 years ago

“Everything I needed was in stock and arrived days before I was expecting it. Fantastic!”

Helpful Report

Posted 4 years ago

We are so happy you found everything you needed with us Grace! Thank you for a fab review x

Posted 4 years ago

“Products arrived promptly and nicely packaged and as described.”

Helpful Report

Posted 4 years ago

Thank you for such great feedback Louise. We're happy to hear everything was perfect for you :-D

Posted 4 years ago

“Brilliant service. Informative and useful Information making it easier to get started for a beginner like myself. Brilliant recommendations that I look forward to trying.”

Helpful Report

Posted 4 years ago

This is such a lovely review Gemma! Thank you for taking time to share your kind feedback with us x

Posted 4 years ago

“Brilliant personalised help and guidance from Lauren D. THG also have so much choices across their websites! And so much help for each nappy. It’s brilliant.”

Helpful Report

Posted 4 years ago

Thank you Kubra! We shall let Lauren know your kind feedback too. We are really pleased we could be of help.

Posted 4 years ago

“Great choice of products, friendly and personal customer service experience. A business with a heart!”

Helpful Report

Posted 4 years ago

This is so nice to hear Mändmaa! We pride ourselves on our friendly service, and we are glad you agree!

Posted 4 years ago

“I found all the various cloth nappy options a bit overwhelming When first considering it but with both the personal advice and the very helpful descriptions on each of the sections on TNG website, I have made a good start on our cloth nappy journey!”

Helpful Report

Posted 4 years ago

Thank you for your kind review Charlotte. We are really pleased we have been able to help you. There is a lot to take in initially but with our help, we hope to get you to being a cloth pro! If you need any further advice, please do reach out to us x

Posted 4 years ago

“Very helpful and pleased with purchase. Enjoy watching TNG videos on various nappy reviews they’re very informative”

Helpful Report

Posted 4 years ago

Thank you for a great review. We are super pleased that our videos are so helpful! x

Posted 4 years ago

“Great choice, fab offers and speedy delivery! Thanks”

Helpful Report

Posted 4 years ago

Thank you for such a great review Emma! x

Posted 4 years ago

“I found the website easy to use and really liked the "Why we love it" on each item. There's a lot more information provided than on most sites which is great. The items I ordered were dispatched quickly and received in perfect condition. Little lamb nighttime bottom from now on!”

Helpful Report

Posted 4 years ago

Thank you Paula, we are so pleased that our website and service has been such a help for you! We love the Little Lamb range and hope you get on well with it

Posted 4 years ago

“Super easy to browse the website and find what you are looking for. Delivery was really quick as well. Definitely buying again soon.”

Helpful Report

Posted 4 years ago

We are so pleased you've had a happy shopping experience with us Monica. Thank you for a great review! x

Posted 4 years ago

“Quick service, great selection :)”

Helpful Report

Posted 4 years ago

Thank you for a lovely review Louise x

Posted 4 years ago

The Nappy Gurus is rated 4.9 based on 793 reviews