The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 793 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Nappy Gurus website was recommended to me by a friend who has taken the plunge into re-usable nappies. I find it really easy to use and navigate, with the right balance of information without being overwhelming. I found the video reviews particularly helpful and the advice is all very practical and honest. The option to road-test a nappy was fantastic and I was really pleased I did this as it was a good way of getting started without worrying about wasting money if it wasn't for me. I really recommend this website for those who are considering reusables but have no idea where to start.”

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Posted 3 years ago

This is so fantastic to hear Emily. We are so pleased to know how helpful the website and our service is. Thank you for such a fab review, and for recommending us too! We look forward to welcoming you back again soon x

Posted 3 years ago

“Such a vast collection to choose from and such soft nappies! I also love you can get lots of other eco friendly products too. Highly recommend”

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Posted 3 years ago

Thank you for such a fab review Rebecca. It's great to know that you would be kind enough to recommend us :-) Thank you for shopping with TNG x

Posted 3 years ago

“Fabulous for everything cloth bum related. My order came super quick in lovely recyclable packaging. I also ordered the free cloth nappy guide which really helped my hubby get to grips with cloth nappy regimes and different boosters etc.”

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Posted 3 years ago

We love how helpful you and your hubby have found our service Leanne! Thank you for a fab review, and you know where we are if you both need any help or advice. x

Posted 3 years ago

“Everything arrived promptly and well packaged. Good quality products. Will use again!”

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Posted 3 years ago

Thank you for a great review Deanna. We look forward to welcoming you back again soon x

Posted 3 years ago

“Great service-order despatched next day in pretty, recyclable packaging and kept up to date on expected delivery with free tracking through Royal Mail and a mini chocolate!”

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Posted 3 years ago

Yay! We are thrilled that you are so happy with our service. Thank you for a fab review x

Posted 3 years ago

“Really helpful online content. Fast response via Instagram and a good range of products too 😍”

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Posted 3 years ago

This is a brill review Faye! Thank you for sharing this with us x

Posted 3 years ago

“Highly recommend shopping from The Nappy Guru. My order was posted promptly and I received it in lovely packaging, items all there and beautiful. Can’t wait to use them!”

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Posted 3 years ago

We are so happy you would recommend us Nicolle. Thank you for this and a brilliant review! x

Posted 3 years ago

“Better stock of the items I wanted than other sites. I also had an issue with an item I received (not their fault) and I could barely believe how quickly they sorted it for me when I got in touch with them. Brilliant service!”

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Posted 3 years ago

Yay for our great service Anna! While we are sorry to hear you had a problem with one of your items, we are super pleased that our customer service was mega speedy to resolve this for you! Thank you for a fab review x

Posted 3 years ago

“Brilliant customer service throughout”

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Posted 3 years ago

Thank you for choosing to shop with TNG and leaving fab feedback x

Posted 3 years ago

“Love this site! Recently found you after a recommendation by a a friend. One stop shop for cloth bums :-)”

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Posted 3 years ago

Thank you for a great review Charlotte. Please thank your friend for their referral too. We are super glad you found us! x

Posted 3 years ago

“Nappy Gurus are amazing. They have a huge range of stock which is updated regularly. Their video guides are extremely helpful too. They also have a ‘Personal nappy recommendation’ form which you can fill in and someone will get back to you with advice on which nappies are best for you. Lauren got back to me so quickly and was extremely helpful. Very impressed with Nappy Gurus! Will definitely be using them for all things nappy!”

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Posted 3 years ago

Thank you for a fab review Hayleigh. It is great to know that we have given you a great start in the world of reusable nappies! We will be sure to let Lauren know of your fab feedback too! We look forward to welcoming you back soon x

Posted 3 years ago

“Amazing service, free in depth advice on starting the cloth nappy journey. I was left question-less as the information I received was so detailed and informative. I’ve made my first purchase and cannot wait for my first nappies and accessories to arrive!”

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Posted 3 years ago

This is such wonderful news to hear. Thank you for your feedback on our service. We are super pleased we have been so informative, and hope we can continue to offer you support during your cloth nappy journey x

Posted 3 years ago

“Great service and speedy delivery, lots of choice too”

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Posted 3 years ago

Thank you for taking time to leave us a fab review and for choosing to shop with TNG x

Posted 3 years ago

“Fast delivery, packaged neatly. Great info of each nappy in the product descriptions too. Will use again! Thanks.”

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Posted 3 years ago

Thank you for an amazing review Sheri-Ann! We are so pleased that you will return to us. We look forward to welcoming you back soon x

Posted 3 years ago

“Can say the customer service and advice has been brilliant.”

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Posted 3 years ago

Thank you for your kind feedback Jo, we will be sure to let the team know x

Posted 3 years ago

“Absolutely amazing quality nappies, fab selection, gorgeous eco friendly packaging and very quick delivery, will definitely be using in the future!”

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Posted 3 years ago

Thank you for a glowing review Bethany. We love that we have offered you great service and we look forward to welcoming you back again soon! x

Posted 3 years ago

“A great range of products with very helpful tips on why TNG rate them. Which is especially helpful for a first time mum!”

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Posted 3 years ago

We are so pleased you love our newly updated website Rachel. We are continually working on this to ensure it is super helpful and up to date on all things cloth & eco. Thank you for a fab review!

Posted 3 years ago

“Quick delivery. Easy to use Website with helpful advise. Enjoyed my little treat with my nappy delivery”

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Posted 3 years ago

Yay for small chocolate thank you's! We are pleased to hear you enjoyed this and your shopping experience with TNG. Thank you for such a wonderful review x

Posted 3 years ago

“Package areived fast and on time, sustainably packaged in a paper envelope that I'm very pleased about. The whole experience is great! Would definitely recommend.”

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Posted 3 years ago

We are super pleased to hear your whole experience with us was so great Huynh! Thank you for taking time to leave us a fab review x

Posted 3 years ago

“I've used NGs several times over the last year and a half, most of our nappies have come from them! Fabulous range of options, great prices and quick delivery every time! I also used their advice questionnaire when first starting out and have contacted them with some queries since, always friendly and helpful responses, definitely made my journey with cloth nappies so much easier. Have recommended them to friends and would highly recommend to anyone else!! Thank you for all your help!”

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Posted 3 years ago

Thank you for such a lovely detailed review Grace. We are so pleased to hear of how much help we have been, and so grateful that you would recommend us. We hope you continue to use our support and have a fab cloth nappy journey x

Posted 3 years ago

The Nappy Gurus is rated 4.9 based on 793 reviews