The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 793 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, thank you!”

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Posted 4 years ago

Thank you Natasha!

Posted 4 years ago

“Friendly team that answered all my annoying questions haha! They also have a great selection of products fairly priced and very knowledgeable. Thank you for helping us on our cloth bum journey.”

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Posted 4 years ago

Salma! Thank you! 5 stars and a fab review, what more do we want! :)

Posted 4 years ago

“Fab website structure, very easy to navigate, love that you can leave your details so they can let you know when something is back in stock! Always a speedy delivery.”

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Posted 4 years ago

Thank you for your great review Beth! This is lovely to read :)

Posted 4 years ago

“I’ve been really struggling with these nappies so I asked for some advice Kayleigh was lovely and very helpful with showing me how to put the nappy on and advice on what liners I could try as I’d only bought bamboo I wasn’t aware of use two different ones. Thank you :)”

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Posted 4 years ago

Thank you Sadie for your lovely review. I will pass your kind words on to Kayleigh. We hope to see you again soon :)

Posted 4 years ago

“Fab company! The gurus were super helpful & gave me the confidence to try flat nappies which I now adore! My order was dispatched quickly & when I had a royal mail issue with a damaged parcel TNG dealt with it super quickly. Would definitely recommend!”

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Posted 4 years ago

Wow Sian! Thank you so much! This is lovely to read. Thank you for the review and 5 stars :)

Posted 4 years ago

“Having used prefolds and wraps up until now I was looking for something that will last until potty training and therefore childcare friendly. I ordered a selection of nappies I liked the look of after reading various reviews on the website as well as a number of the team's Instagram accounts. I'm so happy with them all and love all the different prints. Great info and service. I'll be back to order more for sure.”

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Posted 4 years ago

This is great to hear Bethany. Thank you so much for taking the time to leave this wonderful review :)

Posted 4 years ago

“Super helpful! Great value for money! Saving the planet! Fab range!”

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Posted 4 years ago

Fantastic! Thank you so much Laura. This is so kind of you :)

Posted 4 years ago

“Amazing website and products, with excelent "Gurus"! :)”

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Posted 4 years ago

Thank you Joana. We really appreciate your kind words and the 5 stars. :)

Posted 4 years ago

“Wonderful website. Very easy to navigate. Lovely brands. Very informative and helpful. I was a first time cloth nappy user and the nappy gurus guide helped so much and made everything so easy and simple, 100% recommend the nappy gurus”

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Posted 4 years ago

Thank you Jessica! This is lovely to read :) We look forward to seeing you again soon :)

Posted 4 years ago

“Good product selection and good delivery. Would use again.”

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Posted 4 years ago

Thank you Jennifer, this is great to hear :)

Posted 4 years ago

“Thank you Petra for your assistance in choosing my wraps and giving me a discount code! I’m really happy with the service and support I received and I love my Petit Lulu wraps. Thank you!”

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Posted 4 years ago

This is great to hear Caitlyn. I'll be sure to pass your thanks on to Petra :)

Posted 4 years ago

“Such fantastic support and great recommendations for a mama new to cloth nappies 😊”

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Posted 4 years ago

Thank you Sophie for your wonderful review :)

Posted 4 years ago

“Great variety of options online and customer service. Although I’ve asked a few questions on social media for stock status and haven’t had a reply.”

The Nappy Gurus 5 star review on 7th August 2020

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Posted 4 years ago

Thank you for your great review :) Please email help@thenappygurus.com with any queries that you have, we do apologies we missed your messages on social media.

Posted 4 years ago

“Extremely impressed by the level of service and dedication i recieved by nappy guru Amy. She has been an absolute angel and has provided me with the much needed help and reassurance i needed as i navigate my way into the new world of cloth nappies!”

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Posted 4 years ago

Thank you so much for your amazing review. I'll pass your kinds words on to Amy :) Hope to see you again soon :)

Posted 4 years ago

“We had a virtual call with Innes who gave us such valuable advice about where to start with reusable nappies! Innes was extremely informative about every aspect and clearly answered all questions we had. She has since provided us with all the links to recommended products and blog posts which have definitely helped our decision to try reusable nappies once the baby arrives! Thank you Innes and The Nappy Gurus for the brilliant service you provide to help the environment!”

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Posted 4 years ago

Wow! This is fantastic to read! Thank you so so much for taking the time to write such kind words. It really means a lot. We look forward to seeing you again soon :)

Posted 4 years ago

“Oh my, what heroes! I’d been researching loads online and wish I’d filled in the advice form earlier. Lauren was incredibly helpful and gave me much more specific advice than I have received on other similar websites. Just brilliant! Thanks Nappy Gurus x”

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Posted 4 years ago

Oh wow! Thank you so much for your fantastic review. Lauren is a legend and I'll be sure to pass on your lovely words :) Looking forward to seeing you again soon :)

Posted 4 years ago

“Super helpful, lots of advice, fantastic products, I can’t stop coming back!!”

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Posted 4 years ago

This is great to hear Rosie. Thank you so much for taking the time to write a review. Looking forward to seeing you again soon :)

Posted 4 years ago

“Quick delivery times and no issues ordering”

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Posted 4 years ago

Fantastic to hear Georgia. Thank you :)

Posted 4 years ago

“Contacted the Nappy Gurus for advice regarding to switching to cloth nappies for my 10 month old. Meg provided very thorough and helpful information and recommendations which has made me feel much more confident in 'making the change'!”

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Posted 4 years ago

Thank you for your great review Jessica. I'll pass on your kind words to Meg :)

Posted 4 years ago

“I spoke with Innes over numerous emails and a video chat. She was great, gave lots of simple to follow advice and answered all of my questions really comprehensively. I’m looking forward to my baby arriving and building a stash of reusables!”

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Posted 4 years ago

Thank you Rebecca for your lovely review and 5 stars. We really do appreciate it. :)

Posted 4 years ago

The Nappy Gurus is rated 4.9 based on 793 reviews