The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 98 Sutton Road, Seaford, Seaford, Seaford, East Sussex
Rating: 4.93

4.9 Rating 793 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Write Your review

Tell us how The Nappy Gurus made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love the nappies we purchased so much we are buying some more. The videos and care info really helped too. Thanks Nappy Gurus!”

Helpful Report

Posted 3 years ago

I'm so glad you are so happy with your order Matthew! :) We look forward to you placing your next one with us. Thank you for such a lovely review x

Posted 3 years ago

“No issues with the our order for newborn nappies. We are now looking into the range available for the next size up. Competitive prices as well.”

Helpful Report

Posted 3 years ago

It's so lovely to hear you are happy with your order of newborn nappies Jonathan. We look forward to you placing your next order with us. If you need any help when you invest in your Birth-to-Potty stash then don't hesitate to contact us and we will be more than happy to help :) x

Posted 3 years ago

“Absolutely fab website and shopping experience. Everything is so informative, well presented and gives you exactly what you want to know as a consumer and especially as a cloth novice. I would recommend to anyone.”

Helpful Report

Posted 3 years ago

Thank you so much Sophie! It is so lovely to hear that you found our information easy to access. Thank you for spreading the love of Cloth :) x

Posted 3 years ago

“Really lovely and helpful staff, will definitely shop here again!”

Helpful Report

Posted 3 years ago

Thank you for such lovely review Kirsty! We look forward to you shopping with us again x

Posted 3 years ago

“I always order anything reusable/ eco from nappy guru now. Lots of options, fast dispatch, order is well packed, customer service is fantastic (I'd had a problem with my wash routine and they sorted it out). It just seems like it's run by nice people.”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review. Reading it made me grin from ear to ear xx

Posted 3 years ago

“Fantastic! Makes cloth nappies so very accessible and straightforward. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Georgia xx

Posted 3 years ago

“I'm very happy with my purchase. Thanks!”

Helpful Report

Posted 3 years ago

I am so happy to read this Julia. Thank you for your order xx

Posted 3 years ago

“Fantastic service. I ordered 2 nappies and one was incorrect. However, The Nappy Gurus could not have been more helpful. They sorted out the issue straight away and sent a new nappy. Delivery was really fast, I received the nappy within 2 days! Will definitely be ordering from here again.”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Marcia xx

Posted 3 years ago

“Really happy with my order. Ordered one mama koala and two £10 mystery nappy’s. lovely products will definitely order from nappy gurus again”

The Nappy Gurus 5 star review on 29th June 2021

Helpful Report

Posted 3 years ago

What a beautiful order! Thank you for such a lovely review x

Posted 3 years ago

“Ordered two close pop in two part nappies and extra boosters and night boosters, delivery was fairly quick and the ordering process was very easy and with the discounts I found them very good value for money! Over all really happy with the information on the site which helped me pick between nappies! Will definitely use again!”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review. Its so lovely to ready you are happy with your orders from us x

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review x

Posted 3 years ago

“I love my new to cloth box! Just what I wanted to see if I should get more. Definitely will be ordering more!”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review. So glad you love the box. We look forward to you growing your stash with us :) x

Posted 3 years ago

“Great communication and fast delivery. Thank you!”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Amy xx

Posted 3 years ago

“My package arrived very quickly and as expected. There was also a small chocolate inside, which I thought was such a nice touch. The website is full of interesting info and advices, I spent literally hours on it.”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Silvia. We all deserve a little bit of chocolate :) xx

Posted 3 years ago

“Really great user experience.”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Ana! x

Posted 3 years ago

“New to cloth nappy, contacted nappy guru for advice, got a very prompt reply and found them to be extremely helpful. Purchased 2 nappies from them as per their advice. Excellent hassel free purchase, my little one is more comfortable in these nappies in comparison to pampers. Will definitely buy again.”

The Nappy Gurus 5 star review on 22nd June 2021

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Noor. These are such fab nappies and I'm so glad you are loving using them. If you need anything else at all we are always here xx

Posted 3 years ago

“Amazing items, great quality.”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review x

Posted 3 years ago

“Absolutely amazing customer service. Speedy delivery and lovely packaging. Great value for money. My go to shop for my nappies.”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Aoife x

Posted 3 years ago

“Items arrived were lovely and really quick delivery. Will definitely be ordering again!”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review Lauren xx

Posted 3 years ago

“I’m new to cloth nappies and really didn’t know where to start or what to do! I came across the nappy gurus on YouTube and found their informative videos really helpful. After having a little look through their website, I found all the info I needed and was even able to purchase a trial kit with three brand new Alva pocket nappies, three bamboo inserts, a wet bag and disposable liners for only £30. Incredible value and three gorgeous nappies to start my stash! Thankyou to the Nappy Gurus for helping us get started on our cloth bum journey!”

Helpful Report

Posted 3 years ago

Thank you for such a lovely review. Welcome to the cloth family. We are so happy to have you join us xx

Posted 3 years ago

The Nappy Gurus is rated 4.9 based on 793 reviews