The Motorhome Showroom Reviews

Name: The Motorhome Showroom
Address: The Motorhome Showroom LTD, Crusader Park, Warminster, Wiltshire
Rating: 4.94

4.9 Rating 173 Reviews

99 %

of reviewers recommend The Motorhome Showroom

Company Reviews

Metrics

4.9

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Motorhome Showroom 5 star review on 22nd November 2022

James Landry

The Motorhome Showroom 5 star review on 19th May 2022

John & Tracy

The Motorhome Showroom 5 star review on 3rd May 2022

Alan

Anonymous

Anonymous // 01/01/2019

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“just bought a Swift Mondial, excellent friendly service. could not be more helpful. great experience.”

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Posted 2 years ago

“Bought a 2019 Swift Bessacarr from The Motorhome Showroom. All the staff were extremely friendly professional and made the sale very easy. The handover was thorough and very educating. They treated us with total respect anticipating we had some knowledge. The premises is very clean, and the accessory shop is well stocked. The staff are able to give good recommendations but not pushing to make a sale. I would like to thank all the staff for a brilliant purchasing experience, we will recommend you to anyone looking to buy a motorhome.”

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Posted 2 years ago

“Brilliant service from looking to ownership! Phil was helpful without being 'pushy' - just right, even offering coffee while we made our decision! Being a second motorhome for us, we knew what we were looking for and more importantly what we didn't want. As we live a fair distance away, train was the option for collection - picked up at the station, shown round every detail of the van by Jason, and off home we came. One litle hiccup - the starter motor seized after a couple of weeks. No one could have foreseen this but it was sorted very quickly by our local van garage with Phil sorting out the warranty payment. Couldn't have wished for better service! All in all, we wouldn't hesitate to recommend the Motorhome Showroom.”

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Posted 2 years ago

“Having travelled quite some distance to view and purchase our first Motorhome we were extremely pleased with the excellent service we received. Importantly we were simply allowed to wander around and view the various options available. Unless we required assistance we were left to our own devices: Important when making such a large purchase. Phil couldn’t have been more helpful. On handover we were dealt with by Steve, the technician, who is extremely knowledgeable and gave us a thorough explanation, resolving any questions and issues we had. Everything was as it should be and additional items bought from the shop were themselves well priced. Adam was very helpful. Plus we were given an additional 10% discount. Thanks to the whole team for their continued assistance.”

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Posted 2 years ago

“Very friendly and helpful staff. Spent a lot of time walking round the motorhomes without being interrupted. Free tea & coffee inside the showroom too. Highly recommend”

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Posted 2 years ago

“What a great experience, from my first enquiry to collection. This is our third motorhome and easily the best buying experience. Phil and the team couldn’t do enough, and with us buying from the Isle of Man it could have been tricky - but it was seamless. Very, very happy!”

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Posted 3 years ago

“Fantastic service offered by the team at the Motorhome Showroom, customer focussed and friendly. Nothing was too much trouble for Phil and Thomas, It made the whole process from start to finish stress free. The shop was stocked with everything a new motorhome owner would need. We were given a tool box talk by Jason on the operation of our Bessacar E660 that put both myself and my wife at ease with our new purchase. Friendly, approachable, knowledgeable coupled with a great selection of vehicles, just excellent all round, if you are a new buyer like us or looking at changing your motorhome we would highly recommend these guys.”

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Posted 3 years ago

“I cannot speak highly enough of the Motorhome Showroom in Warminster. Amazing service, always incredibly helpful, go over and above, shop is the best ever for advice and service, very well stocked and very knowledgeable. If I could give 110% out of 10 as a review I would.”

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Posted 3 years ago

“What a fabulous place The Motorhome Showroom is ! I really can not recommend them enough. The whole experience from start to finish was exceptional and so professional together with the old fashioned 'customer comes first approach’ they have. I purchased my Auto Sleeper Nuevo from them recently and felt totally at ease with the friendly atmosphere and wonderful customer care. The staff are all so helpful, knowledgeable and nothing is too much trouble. This would be my first motorhome and I had so many questions, I looked on the website initially but wanted to see the vans in person. All the motorhomes on the forecourt were well presented, clean, tidy and with the open door approach they have it made it really easy to narrow down what worked for me with various layouts but being very naïve on the subject and having no idea what I really wanted; Thomas was my dedicated contact, he asked me questions on what I was looking for and needed from my motorhome, many ideas which I hadn’t even considered. He helped me through the purchase with no sales pressure at all, endless cups of coffee and made me feel as if he had all the time in the world with his courteous nature. Together with Phil the Sales Manager it was a seamless transaction and they had so much advice and experience it was great for the novice like me. On the pickup day Jason did my handover and has the patience of a saint with my lack of technical knowledge and millions of questions! His guidance on everything throughout the motorhome was absolutely second to none. Of course I didn’t remember much of what I was told as it was all so new to me and I had to call and ask several things. The after sales was just as I expected and did not disappoint at all, Eloise was extremely efficient and remembered not only who I was but my motorhome which I found extraordinary in this day and age. She rang back exactly when she said she would and was helpful, polite and reassuring. I wish every company I had to deal with was as brilliant as The Motorhome Showroom, a very pleasurable experience, thank you.”

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Posted 3 years ago

“Fantastic service from start to finish. Handover of purchased vehicle was excellent first class service.”

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Posted 3 years ago

“An amazing experience buying our first Motorhome. The Motorhome Showroom were so helpful and knowledgeable in helping us choose our motorhome. They had the largest choice of vehicles. Communication throughout was brilliant and the whole team (especially Phil) were always available to answer questions. Would definitely recommend them. first class vehicles and customer service.”

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Posted 3 years ago

“We have purchased five motorhomes over the past fourteen years or so and on each and every occasion we found the team to be highly qualified and professional in dealing with us, politeness courteous can also be added in to our dealings with this warm and friendly company. If you want good old fashioned service with a modern style then look no further.”

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Posted 3 years ago

“Impressed by the web site, we visited the showroom. We told Phil what type of vehicle we were looking for and he showed us only vehicles which matched our requirements. I asked about another vehicle and he told me why it was not suitable for me. He wasn't at all pushy but when we needed him, he gave us his full attention. When we eventually purchased our motorhome, it all went very smoothly. The vehicle was well prep'd and all our questions were answered. I don't often give 5 stars, but I have no hesitation in doing so for these guys (and gals!). See you next year for the annual service.”

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Posted 3 years ago

“superb service from the sales team. Explanation of operation of everything about the van was excellent”

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Posted 3 years ago

“Excellent and friendly service from start to finish, both over the phone and in person. Comprehensive handover from a very professional team. Many thanks!”

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Posted 3 years ago

“Excellent customer service. Thorough explanation of all the vehicle and fantastic communication from start to finish. Would highly recommend.”

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Posted 3 years ago

“We bought our Motorhome during lockdown so very surreal experience as unable to test drive. All communications were first class from the initial sale to our handover and the after sales service we received when we bought it back for warranty work was faultless. A very professional team who give excellent customer service.”

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Posted 3 years ago

“very helpful from the moment we went to see the motorhomes on site to collection of our new vehicle. the staff are all excellent communicators and everything was explained to us fully before driving away. I would certainly use them again. thank you for your service.”

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Posted 3 years ago

“Very pleasant experience. Highly recommended.”

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Posted 3 years ago

“A great company to deal with from first enquiry through to purchase and final handover. A really seamless experience. Phil, Steve and the team offer a great service and we'd thoroughly recommend them.”

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Posted 3 years ago

The Motorhome Showroom is rated 4.9 based on 173 reviews