The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 9 Argyll Street, London
Rating: 4.87

4.9 Rating 2,668 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,668 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently attended the Mole clinic for the second time. I was very satisfied with the thoughtful, professional approach taken by Nurse Dovile and the fast response and help.”

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Posted 2 years ago

“I had a full body skin check at The Mole Clinic. The whole process was very easy and well-organised, and Tom and Nurse D were extremely nice and helpful. Excellent.”

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Posted 2 years ago

“The Mole Clinic provides an essential service. As someone with numerous moles and freckles, I find it hard to keep a check on any changes in my skin. My moles are recorded and any changes are instantly analyzed. Thanks to The Mole Clinic I have had several potentially dangerous moles spotted and removed. The nurses are extremely professional and reassuring.”

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Posted 3 years ago

“I had a very pleasant experience. Very helpful receptionist and a wonderful nurse, who explained everything to me as I am not familiar with the terminology.”

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Posted 3 years ago

“It was easy to make an appointment. The staff were helpful and welcoming. The nurse was professional, knowledgeable and reassuring.”

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Posted 3 years ago

“I went for a full-body skin check having had concern over a particular mole and being a person who has been exposed to the sun for many years. On enquiring about the options I found the staff helpful and clear about the cost and potential additional charges. The appointment was very thorough, the nurse explaining what she was observing . I opted to have images of questionable moles sent to their team and quickly received feedback from the nurse followed by a comprehensive report. It was suggested that I did need to be seen by a dermatologist and I have decided to pursue this via my GP. I was glad that I had decided to go to the Mole clinic for an opinion as this pushed me to pursue further investigation of my original concern. I would recommend this service and would return to them in the future.”

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Posted 3 years ago

“Fast efficient service”

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Posted 3 years ago

“The staff are kind and friendly and the clinician made me feel completely relaxed while she took the photos and examined my moles. I would highly recommend this clinic if you have or get moles or freckles”

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Posted 3 years ago

“Professional and relaxing experience.”

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Posted 3 years ago

“Brilliant professional service. Good communication and feedback very well managed.”

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Posted 3 years ago

“Efficient, caring service. Everything very well explained.”

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Posted 3 years ago

“Excellent service - thank you. So important to have regular checks.”

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Posted 3 years ago

“I spent a long time reading the reviews before booking my appointment. I last visited the Mole Clinic over 10 years ago and had a great experience so was surprised to read negative reviews — however my experience last week was every bit as professional and helpful as the first. The nurse was so lovely and made me feel very comfortable. She clearly explained the option of having photos taken of irregular moles and the cost involved, as well as the process if I did not want the photos taken at the Mole Clinic. She also explained what to look out for with moles and the different types, so I came out feeling more confident about checking myself. I'm very grateful that this service exists, thank you to the whole team for a smooth and supportive experience.”

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Posted 3 years ago

“Thorough and knowledgeable. Set my mind at rest and boosted my confidence to conduct my own skin checks.”

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Posted 3 years ago

“Excellent service - I have so many moles that I wouldn't have known whether I had new ones from one year to the next. Excellent advice on how to look out for troublesome moles also.”

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Posted 3 years ago

“Very efficient and excellent service”

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Posted 3 years ago

“We had a great experience having the skin check for 2. The service is highly streamlined, and the people working there are friendly and efficient.”

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Posted 3 years ago

“Great to be reassured in January 2022 that everything on my skin is currently ok after my bout with skin cancer in 2005. It's a bit pricy but you can get seen within a day or so and all their staff know what they are doing and have the best tools to do it.”

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Posted 3 years ago

“I was able to book an appointment on the same day and the nurse was fantastic - I would highly recommend”

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Posted 3 years ago

“Professional - kind - clear”

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Posted 3 years ago

The MOLE Clinic is rated 4.9 based on 2,668 reviews